Del Webb Reviews

My Field Manager was very good. During the building process he responded quickly to my questions and concerns. After I closed and moved into the house, he continued to follow up on tasks that still needed to be completed. The warranty people have also been quick to respond and correct flaws.

We had exceptional support in the buying and design process. We also really appreciated the open communication on supply chain issues. The open communication lead to satisfactory resolution.

Point people all along the way were attentive. The only thing that was a small concern was the rotation of the Supervisor position. We has 4 Supervisors in a 8 month period

Our project kept us up-to-date on all phases of the build.

They did a great job during very difficult times. I’m still waiting on a range hood that seems to be in huge demand everywhere else. But, otherwise I am extremely pleased with my new home.

I sent a list of items that were not done or were missing and they worked through the list very timely and made sure I was updated as things progressed.

The building experience overall was great we were at the house every day. My only complaint was with the design center. There were many options that were not even mentioned and were not found out until too late. This was very disappointing. I would recommend that future buyers are given a check off list so they know what is standard and optional. Also at the sales office, a computer mock-up of the home In color would be very helpful so you know what you are buying. We did not know the actual color design until the home was completed. Also towel and toilet bars should be standard. Supervisor was great however. ... More

Pay attention to details to avoid scheduling issues.

The design of the units are not only functional, but interesting, and offer a wide variety of choices. The landscaping thus far has also been quite appealing.

At final walk thru all punch list items were addressed and told would be corrected prior to closing. None were completed. Upgraded Appliance package was not installed and we were not advised of it before closing. We had to ask about it afterwards. Still waiting on them to arrive. Would have been nice to be told ahead of time. Gas line stub for BBG was not installed. When they came back they installed it in wall but never hooked it up in crawl space to main gas line. Rush to finish without good followup.

Applying for Pulte mortgage was a nightmare experience. We closed 2 months ago and some necessary basic building issues have not been completed.

The quality & craftsmanship is on par with other builders I've worked with.

There are some annoying issues that are below expectations and so unnecessary, but overall, they are a fair and reputable company.

The process was pretty straight forward. The communication was great from start to finish. Our site supervisor did as good a job as you can with the lack of workers in this environment. We are confident we have a great built home but have only been in for a month. Our biggest complaint was the lack of attention to detail on the finished product. Felt like corporate was in a hurry to close and the site supervisor was being pushed to close. I had to give a lower Value for price pain because the market is just ridiculous right now and the cost of building supplies is through the roof.

Overall quality is great. Due to shortages, delays were hard to swallow. Once house was closed, a couple of issues arose that I felt Pulte did not come through as expected.

The build process was smooth for the most part. Once moved in, we discovered the dish washer was fully installed without a power cord. It took 4days to get one along with the final microwave. We are still waiting on the trim kit after closing a month ago. In spite of that, del Webb has been very responsive and staff very helpful and friendly!

The process went well from the offer to purchase thru closing. The team we worked with always kept us informed and was good to work with.

Tried to keep everything on track with suppliers and workers

This is a beautifully landscaped community. There are miles of paved walking trails throughout the community.

Everything went well with me doing my experience buying my new home

Quality of house is good. Several Trades are messy and quality of workmanship could be improved.

Our field manager was very responsive and knew the answers to all of our questions. Some items/concerns in the house should have been seen prior to our settlement. Most items were fixed eventually but would have been nice to have everything ready on the day we moved in.

Overall, the experience was as expected. Closing date as promised. Construction issues addressed quickly to date. Seems a bit overpriced compared to some areas.

Process was fine being long distance Foreman was responsive to my concerns Just felt that the quality and workmanship was not up to the standard of home that Insold in Gainesville, Fl. Love the overall community though

Quality work done on time and good communication.