Del Webb Reviews

I feel through the cracks at every stage of the process. I don’t know if it was because of COVID or not.

This was an overall good buying experience. Be very careful when evaluating the upgrades. Sales wasn't always thorough in explaining additional options out there. I recommend looking at the existing homes and see what else they have. Ask a lot of questions.

We were kept informed of the building process in a timely manner.

The rep that did the virtual walk through (because of Covid-19) was excellent really knew his stuff. There were a few minor issues that need to be addressed and based on what I have experienced I expect them to be handled in a timely manor. Because of the Covid we are transitioning to our new home in phases we hope to be settled in soon. I would highly recommend the people we worked with. We are putting together a punch/warranty itemized list that needs to be addressed. I expect that it will be addressed and resolved to our satisfaction. Check back with me in 6 months and 1 year.

House was finished on schedule. Everything was finished including the planting. There was no punch list. After we moved in there were several minor issues that were addressed very promptly. I was surprised by a $550 want bill for the first month especially since we were only in the house for three weeks

Everything went according to the schedule laid out at the start. Problems were small and addressed quickly.

I am curious as to why the model home of the Refuge, which I chose, has two lights built into the ceiling of the second bedroom and I have none. The overall quality of the home is quite good and I’m very happy to be living here.

Good location and well maintained

It was a smooth process from beginning to end

Our new home is beautiful!

Must realize builder putting up homes pretty fast.Some sub contractors not real experienced.Warranty however helps resolve issues. I was not happy with Pulte financing initially however it was resolved. Person i worked with not knowledgeable not explained all aspects of financing. I found out on my own. Field manager/warranty manager great.Had contact and able to see it being constructed.

We love the design of our Martin Ray home. It was finished on time and we love how the community is laid out and how nice all the neighbors are. We are very happy to be a part of the neighborhood.

Anthony made the experience during this unusual time very easy, he kept us up to date with the delays and worked hard to get house finished. My only complaint is the painting and calking are not up to the price paid for home.

Too many restrictions on upgrades! This home could have been so much better if we were able to upgrade some items but this restriction basically says this is a cookie cutter home at custom prices! If the community had not been exceptional, we would have chosen another Lakewood Ranch development!

Excellent buying experience. Home constructed as expected. Some desired upgrades and options were not available, e.g., impact resistant windows, electrical modifications, additional plumbing outlets, etc. Warranty service is difficult to obtain.

Be sure you make appointments with builder and make thoughts/needs known about how you want the house to be completed.

I purchased a spec home and there were a few issues that were supposed to be fixed before closing. When I arrived the morning of closing they were not completed but I was told the would be completed asap. Since closing, I have had promises the issues will be fixed but they have not been completed at this time, 5 weeks after moving into my new home.

Quality products still being offered on home construction. However their workmanship level has diminished when it comes to actual installation of those products. Built a home in same community five years ago and had absolutely no issues during construction phase. With the second home built in 2020, had to constantly bring up issues during construction; missed options, options I did not select, quality of installations on tile, drywall, cabinets, etc. Very, very different unexpected experience. I chose to come back to Sun City Peach Tree because of the first building experience so was completely taken by surprise on this second build. Would still live here but be prepared to watch closely how the house is built during construction. ... More

The whole process was easy. I lived and worked 2 hours away...I still felt connected to the build process. Project manager supplied pictures weekly to keep me informed. Great experience.

We are pleased with our home. We liked all the models and felt that they were well designed, but the Steel Creek was the right one for us. This is our first new home, so the experience -especially during these times of Covid- was a bit daunting. However, the team at Del Webb helped us every step of the way. At all times they were caring, thoughtful, and professional. We are so grateful for their support!

Everyone we delt with was helpfull and did whatever they could to keep us updated.

30 days to find all issues not enough time takes a long time to get unpacked for some people

Very nice community. Very different from other Del Webb communities, not as lush. Landscaping isn’t as nice as other 55+ communities in Port St Lucie, and clubhouse is small with social hall building many years out yet. But still very nice place to live.

I will start out by saying I love my new home. It was being built when I lived 3,000 miles away. In hindsight, I wish I was closer to check out the process, but with COVID-19, that was not possible. I hired a Home Inspector and he found quite a few things that weren't completed by the workers, were not done properly or need repair like faulty windows. I would never have known that these things were wrong, so I recommend having your home inspected, even though it is new. All the repairs/corrections should be covered under my first year warranty and I will be submitting the list once I get the report back. So far, my Customer Service Site person has been great in setting up what I found and I am confident that she will be helpful with what I have to add. This is a bit of an inconvenience, but as long as the builder makes it right, I'll live with the inconvenience. ... More

For the most part we’re pretty pleased