Del Webb Reviews

We love our DW Dunwoody Home plan, our location and amenities offered. We are so thankful for our latest construction manager Rob who has handled our home issues with amazing response times and follow ups.

Add ons and additions explained in more detail. Forms/requirements for landscape issues way to difficult.

Hard to believe what a half a million buys you in Del Webb. Pulte workmanship and materials is shoddy. Kitchen cabinets append a strip of wood on cabinet doors to fill gaps. Tile lots from Arizona Tile have large color discrepancies. Microwave is so bottom of the row it won’t pop bags of popcorn and takes longer to heat everything. Vent in laundry doesn’t draw. And who would build a laundry room without a 220 outlet!!?! Paint is nothing more than a primer. Vinyl windows allows sand to blow in. Could go on but you get the idea of value.

Sales office was a great experience. Design center is after contract signed. Standard options are limited. Upgrades cost a lot and really add up. Tile work and painting in DWCE is not great. Plan to have done again within 2 years, especially outside. Have a beautiful premium lot but builder did not plant on green space at back of lot that is covered with very tall weeds. Unsightly and disappointed in that. Builder Manager Austin was great to work with. Communication at least weekly during build was impressive. Punch list not too long.

I don’t know where to start. From beginning to end even a novice could see multiple issues. No consistency in stud spacing, walls are not secure and can be visibly seen shaking when doors are shut, uneven walls, paint appears to be cut with water, concrete floor covered in scraps and dirt and floor placed over t and walls painted with dirt on them, issues raised with manager and very little correction generally too late, have pics of dirty shoe prints on countertops, even small options like moving an electric socket denied as not one of our options, items on pre close punch list still not completed weeks after close, construction debris in plumbing, leaks in sprinkler system but no walk through and no warranty after close, flooring (lvp) placed with plastic under it and Shaw floors says should not be done. The list goes on and on. Heard from neighbors about flooding doe to plumbing backups due to debris in plumbing. ... More

Jenn is great to work with & Brandon is superb!

The Pulte employee's were great to deal with. The sub-contractors do sub-par and sloppy work.

Very good experience from start to finish.

Starting with the sales process at the model homes with John, throughout construction process with James, we were very pleased with our Pulte treatment and results.

Overall the house was built to our specs. The lot and area are as advertised. We understand that these homes are constructed several at a time, and this sometimes can cause rush jobs that may not be as good as could be. We understand that and accept that. But...we feel the workmanship with things such as caulking, cleanup, door hanging, tile floor installation, and other issues did not meet our expectations. And, we feel it was not up to the quality Pulte Homes advertises.

Customer service is lacking in too many operational areas. Who is im charge, supervising operations??

The finish on the home was not good. The garage door doesn’t latch, still waiting on repair. There was completion work done after closing and paint was scratched and took many emails to get repairs. Trying to get bath fan, bath light, data line repair. I have had five homes built and this one was by far the worst.

We had 30 to 40 things on our punch list after our inspection. Our project manager got them all done before closing. And our one month inspection there were four items to be fixed and they were all scheduled immediately. The house is excellent. Of course there are three or four things in the architectural design that we wish were slightly altered, but overall a really great house.

Our home buying experience went very smoothly, from initial purchase to closing. Todd did our final walkthrough and he was amazing. He walked us through the entire house and showed us how everything works. Todd showed us all the mechanicals of the house. Margaret has been wonderful! She responds very quickly to issues that have come up and she has been able to fix some of the issues herself. We would recommend Pulte highly.

I love this new home.

Overall going through the process with the the building manager assigned has been great. (Mateo) He was great in listening to me and responding accordingly. But now issues are surfacing. My driveway had to be completely removed due to someone driving on it before the concrete cured, But instead of putting pavers over the concrete, they completely demolished the concrete driveway severing the cable to my neighbors home and then had to reframe and repour new concrete. Completely uncalled for. Now my lawn is starting to die off, not from lack of water, but from something yet to be determined. Note, I've only been here for 5 weeks, and it's not looking very good at the moment. ... More

get EVERYTHING in writing. !

We recently purchased a villa in the Del Webb community of Grande Dunes. It was a great experience; so glad our realtor took us there. We love everything about our new home and community.

Very easy - great experience with interior design too - Jenny was fantastic.

We love our home but found the local construction team not to be customer centered and did not supervise the work by the different tradesmen. We experienced a lot of quality issues. Thank goodness the Warranty team is experienced, responsive and willing to make things right that should have been corrected during construction. right.

Pulte Homes did an admirable job of building our new home in the Del Webb community of Sun City in Georgetown, TX. While not a fully custom builder, the value per square foot seems to be in line with other volume builders. There are adequate choices to create a home that meets most requirements. In addition, the amenities available Sun City are amazing.

The craftsmanship of the house was terrible The house was far from finished when we moved in things were not completed that were pointed out in the walk through the yard has tracks from were they drove through to the back yard the back yard is very uneven very rough. There were no screens on any window which were destroyed during the build instead of being removed and set aside. There were holes in the walls by the switch and all they did was filled with calking. The siding still has the staples in the boards that had paper on them and they just painted over them. The ac unit is way to small for the house not proper size for the square footage! All in all very poor craftsmanship through the house ... More

Follow up and warranty work has been non existent. They keep putting off the fixes for months. I have moved in with things like doors that don’t fit in the frame, and cabinets that are broken.

It took longer than expected but end product is excellent. Neighbors make the house a home. We are surrounded by good people. There are no cheap homes around anymore. So it may appear pricey but you get a good product. …..

This was my first experience in new build. It took 10 months. The final “aha” walking in the door to see the end result was surreal. Looking forward to living in a new community.