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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8727 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8727 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Watch the sales staff!

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2020
  • Wake Forest, NC

This was the first house we built. The construction manager - Chris P. was FANTASTIC and frankly saved it for us. We wound up having to settle for some stuff we did not want and did not get some things we had wanted.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 3

New home

  • Thomas L.
  • Verified HomeBuyer
  • August 12, 2020
  • Florham Park, NJ

Good builder walk throughs. Responsive to post move in issues

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Grindle Feedback

  • Mark G.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

Pulte/Del Webb did a good job building our house. There were a few issues but our Field Manager, Brandon, got the work scheduled and is getting us done. There are some communication issues between Sales and Construction could improve so that the Buyer understands the building process better,

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

We Love Our Home but Beware Buying a Model

  • Erik P.
  • Verified HomeBuyer
  • July 25, 2020
  • Fredericksburg, VA

On the positive side, we like the floor plan, the location and the exquisite trim work. The house also seems well constructed. However, we paid a premium price for a model home which included all of the wall hangings, most of which do not reflect our taste Upon moving in we were shocked to find that they had all been mounted with drywall screws, some as long as 2-1/2 inches, causing significant damage to the walls in virtually every room. In multiple cases they also obscured handwritten directions in dark pencil on where they should be hung. It has taken us six weeks to contract with a ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - We love living on one floor!

  • Dale H.
  • Verified HomeBuyer
  • July 21, 2020
  • Ladera Ranch, CA

We love living on one floor!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Nice Home

  • Cynthia F.
  • Verified HomeBuyer
  • July 21, 2020
  • SAN ANTONIO, TX

The only thing we were not happy about was the back yard. When we were shown lots we picked this lot because it was thr flattest. We think it is terrible that you leave the backyards where they can’t be used, it is even hard to stand up. The yards should be smoothed out before the grass is planted. with this being a community for older people that some have trouble walking you certainly didn’t think much about people falling. Please look into this before doing other homes this way. We had plans for a beautiful backyard and it is not possible.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Mostly pleased.

  • Casper P.
  • Verified HomeBuyer
  • July 14, 2020
  • Summerville, SC

House was ready close to promised time. Many mostly minor issues remained, some of which still do six weeks later. All in all, a good experience however, provided remaining issues are satisfactorily resolved.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

New home

  • Robert C.
  • Verified HomeBuyer
  • July 14, 2020
  • Davenport, FL

Bought a move in ready home. Justin, site manager was great. Some minor issues. Didn’t have to make any choices. Would do it again.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good House Built by Pulte

  • Bob J.
  • Verified HomeBuyer
  • June 23, 2020
  • MARANA, AZ

The building process was smooth and on time. Some decisions have to be made very far in advance, for example, interior color when there is only a dirt lot. Some of the options are pricey. We paid $98K more than the starting price. The workmanship is good but there are some details that could have been better (paint splatters, caulk on the floor, missing weatherstrip). Getting things corrected has been slowed by coronavirus but we are confident that they will get done. House is energy efficient and comfortable.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Satisfied

  • Eugene W.
  • Verified HomeBuyer
  • June 10, 2020
  • MARANA, AZ

Quality for the money, location and amenities, services and followup.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Not very good

  • Robert G.
  • Verified HomeBuyer
  • June 10, 2020
  • Spring Hill, TN

Quality of workmanship and materials for the price of the home is less than would be expected. We purchased the home in the community for the life style but are disappointed in the house.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

New Resident

  • Robert S.
  • Verified HomeBuyer
  • June 10, 2020
  • Hoschton, GA

Recently moved into our Del Webb Chateau Elan home. Several issues have presented themselves in the first few weeks. Fortunately the Supervisors have been extremely responsive and have taken care of them promptly. The overall level of fit and finish on the home was “good” but not exceptional. Based on the price of the home I would have expected a bit more. Thus the Value rating was only 3 Stars.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Pulte Mortgage

  • Jeffrey B.
  • Verified HomeBuyer
  • June 04, 2020
  • Greensboro, GA

My experience through the entire loan process was the worst I ever experienced.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Landscaping sides and back.

  • Lawrence F.
  • Verified HomeBuyer
  • June 02, 2020
  • Plainfield, IN

Area surrounding house on sides and back graded very poorly. standing water deep ruts. Grass seeded area very poor job

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Dartmoor feedback

  • Sidonia L.
  • Verified HomeBuyer
  • June 02, 2020
  • The Woodlands, TX

During the build process it seemed that it was more important to rush through the job rather than take a little more time to get it right. They reworked our ceiling three times before they got it right instead of taking time at the beginning. We have issues with doors not closing or being stuck and an electrical issue with the lights blinking if we turn on the vacuum or blow dryer but overall the house is nice.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Happy, but...

  • Vincent M.
  • Verified HomeBuyer
  • May 31, 2020
  • Greensboro, GA

The pace from structural decisions through the design phase is very fast and can be overwhelming. The lack of information on the electrical layout (e.g. lights, switches & outlets) creates issues at the rough-in inspection that could be avoided with more details at the structural phase.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

good

  • John H.
  • Verified HomeBuyer
  • May 26, 2020
  • Frisco, TX

Still unhappy with our yard

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Dell Webb

  • Monte H.
  • Verified HomeBuyer
  • May 26, 2020
  • Plainfield, IN

Check your home against your order to make Sure it is right as we had major things we ordered missed like fan rough ins missing the wrong toilets installed

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Mitered corners

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Mill, SC

Like layouts of homes

Total Score 4


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

Finish work

  • Linda S.
  • Verified HomeBuyer
  • May 26, 2020
  • Myrtle Beach, SC

I love m house as far as the design, room sizes and responsiveness wrh our project manager. What is a huge disappointment is the finish work. We paid extra to have the craftsman’s package and expected the woodwork to be very attractive. There are so many things wrong with the trim that it’s embarrassing for people to see. Corners with large gaps, painting over nails that aren’t countersunk, rough and messed up wood; sloppily painted, just to name a few defects. I’m very happy with Mike for trying to get these defects corrected. Hopefully whoever comes here to repair the items is the ...

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Home Sweet Home

  • Denise G.
  • Verified HomeBuyer
  • May 26, 2020
  • Fishers, IN

The sales staff were supportive. Showed me many options to help me feel comfortable choosing a floorplan that worked for me, and not just one of the models. The design center was great. My construction manager gave me weekly updates, and made sure all of my questions were answered. I never felt like a bother. I was able to ensure my forever home was just what I wanted.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Bellwether

  • Craig W.
  • Verified HomeBuyer
  • April 16, 2020
  • Corcoran, MN

The sales process was enjoyable. The salesperson was honest and knowledgeable. The design process was somewhat tedious but the consultant was a skilled designer, patient and helpful. Options and upgrades are limited and changes not allowed after selection. This is annoying but explained as necessary. We are very happy with the quality of the materials and workmanship. Some finishing have yet to be completed and timely attention to our issues has been spotty.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Happy Owner

  • Marvin M.
  • Verified HomeBuyer
  • April 16, 2020
  • Griffin, GA

The homes are well constructed and displays that some pride and thought was put into the designs.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Trim

  • William B.
  • Verified HomeBuyer
  • April 09, 2020
  • Georgetown, TX

Window sills not finished just chopped off, inside window frames not painted same as wall color, no knobs on bathroom cabinets, paint spatters everywhere including carpet, downspout ran 3’ across from corner to driveway, garage door not painted with 2 coats. Punch list was never completed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Follow-up by warranty folks needs improvement.

  • Howard B.
  • Verified HomeBuyer
  • April 08, 2020
  • Plainfield, IN

Follow-up by warranty folks needs improvement. The folks who managed the construction were wonderful and did a great job.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3