
Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8620 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Love the community
- Anonymous
- Verified HomeBuyer
- September 11, 2019
- Manchester, NJ
We love the development and our home. Our only complaint is the responsiveness when it comes to repairs. We had an issue which was bought to their attention long before closing and after 2 months of living in our home the issue still exists. Unfortunately, it seems you need to be a squeaky wheel to get anything resolved.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Don’t have any think to say at this point
- Hilary F.
- Verified HomeBuyer
- September 11, 2019
- Buckeye, AZ
Stay on top of the paper work
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good deal
- Anonymous
- Verified HomeBuyer
- September 11, 2019
- Georgetown, TX
Good service but small items not addressed
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Be engaged and proactive
- Myles K.
- Verified HomeBuyer
- September 11, 2019
- Summerville, SC
Build a positive relationship with your building manager. Especially if you are building from a distance like we were. Ask for pictures on a weekly basis so you can keep track of the progress. Also write everything down describing any changes or additions, including annotating diagrams and schematics. That will make it easier for you and your manager to reference what was agreed to and avoid issues down the road. And be proactive. Get all questions and issues on the table right away so they can be resolved before it's too late to change.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
New Home
- Joseph M.
- Verified HomeBuyer
- September 11, 2019
- Ladera Ranch, CA
Overall well built home. Supervisor of job was excellent and knowledgeable - and very helpful and responsive. Did a terrific job considering the time pressures and dealing with multiple vendors and weather delays. Assured readiness of home for closing. However, Pulte in its zest to close homes pushed hard to finish job - resulting in lots of small issues that needed to be addressed after closing. Not very different than other builders we have dealt with. Customer service department responsive to a point and then slacked off. Vendors were either non-responsive or very responsive. As a ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Comfortable house, lots of problems
- Svetlana A.
- Verified HomeBuyer
- September 07, 2019
- Lakewood Ranch, FL
The house is comfortable and meets my needs, but not everything was perfectly done inside. There were issues like front doors not working/not sealed properly, leaky faucet in both of the bathrooms, and a number of cosmetic issues throughout the home. The mailbox is very far away from the house, around the lake, and is very inconvenient for an elderly person to reach. However, the managers of the property have been responsive and the issues were resolved quickly. The staff in DelWebb are friendly, responsive, and helpful.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
A Good Solid Investment in Home & Lifestyle
- Richard N.
- Verified HomeBuyer
- August 29, 2019
- Ponte Vedra, FL
House is solidly built. However, finish limitations are very onerous. Warranty responsiveness is acceptable.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
My StoneCreek
- Seung C.
- Verified HomeBuyer
- August 14, 2019
- OCALA, FL
My overall experience with Del Webb was smooth. Darren from Sales was helpful, courteous, responsive and professional. Delivery of my home was on schedule as projected. Closing process was smooth though my closing statement needed adjustment for a missed down payment. Minor defect was spot on my quartz island countertop at pre closing inspection. The whole countertop was replaced in the morning on the closing day. A number of carpentry items (such as nails punching out from side) have to go through the warranty process. We would hope better quality control can be done by Del Webb instead of ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Del Webb - The builders team did what they promised in a timely fashion
- Jeffery C.
- Verified HomeBuyer
- August 09, 2019
- Fredericksburg, VA
The builders team did what they promised in a timely fashion
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Home Sweet TX
- Anonymous
- Verified HomeBuyer
- August 07, 2019
- The Woodlands, TX
Many areas of sloppy painting. Paint specs left on floor and bathroom appliances. One of the crown moldings has sub-par wood that was just painted over. Doors not lined up to operate correctly. Divot in dishwasher door. One by one major items are being corrected. Overall happy with the house but expected better workmanship.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Lack of commitment “To Do it Right the First Time”
- Anonymous
- Verified HomeBuyer
- August 07, 2019
- Lakewood Ranch, FL
Closing comments regarding our buildout experience!!! Let me start by saying following our first introduction to and with our building Superintendent we have had the upmost confidence in his abilities and commitment to deliver the best quality to the buildout of our home. He has both met and exceeded our expectation all along the buildout process. In addition we offer our upmost confidence in our Warranty Services Mgr. his abilities and commitment to deliver the best quality follow up on all the issues left behind the buildout process. Our initial introduction to/with our Building ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
workmanship
- Martin S.
- Verified HomeBuyer
- August 03, 2019
- Summerville, SC
Del Webb builds a nice looking house. Everyone who you work with is very friendly and helpful. The service people have been very responsive. But, the quality of the original workers who do the finishing work on the houses leave a lot to be desired. Thankfully we are getting things done little by little. I think there needs to be a better quality control system as the house nears finishing.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
good
- John B.
- Verified HomeBuyer
- August 01, 2019
- Wake Forest, NC
Pay attention to options available.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Del Webb - Do not accept last minute walk thru.
- Mike M.
- Verified HomeBuyer
- August 01, 2019
- Rancho Mirage, CA
Do not accept last minute walk thru. Check solar system carefully ours was incorrectly installed.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
Final punch list
- Dennis S.
- Verified HomeBuyer
- August 01, 2019
- Brownstown, MI
Final punch list was difficult to complete in a timely manner. All complete now after 40 days, very happy with result- just a frustrating timeline.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 2
Happy in my New home
- Ira W.
- Verified HomeBuyer
- July 31, 2019
- Durham, NC
The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Very good
- Alwin H.
- Verified HomeBuyer
- July 30, 2019
- Aubrey, TX
The house is very nice.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
426 Seaside Sparrow Way
- Billy W.
- Verified HomeBuyer
- July 28, 2019
- Richmond, TX
We are very happy and satisfied with our house and our builder Randy was excellent throughout the build process. However, Significant portions of our sod was loaded with crabgrass, in fact 2.5 rows of the sod in back were all crabgrass. Additionally, the sprinklers in the back do not cover the backyard. We also noticed our landscaping was of significant lower quality than our next door neighbor who also had Pulte landscape. This appeared to be cutting corners at our expense on a house we paid close to $550k for.. so the yard, which we are working to remedy is a disappointment - the ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Not great but very good.
- Richard L.
- Verified HomeBuyer
- July 02, 2019
- Summerville, SC
Once we moved in we saw small things and some large that could have been corrected or had better workmanship. Carpeting seems showing, woodwork in corners and on some beams needing correcting and stains in the Master Bath shower stall. Over all they were great to work with, offered excellent value, including their incentives and have remained true to their word.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
I have never seen cheaper paint in my life. 3M strips that saves you from nail holes in your walls takes the paint off the walls. Just looking at the painted walls the paint falls off!
- Sharron N.
- Verified HomeBuyer
- June 25, 2019
- Mesquite, NV
Everyone was/is so helpful. I had never bought a house before, new or old. I was really in a fog but everyone I worked with went above and beyond their jobs, So friendly and even fun!
Total Score 4
Quality 2
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb Tradition
- Stanley H.
- Verified HomeBuyer
- June 25, 2019
- Port Saint Lucie, FL
Overall a good value for the money. Sales and support very professional and responsive. 2 issues need to be addressed 1. Master bedroom closet and shower are built for people over 6 feet. Hot water distribution time and heating is inadequate for the unit. Developer should remedy and incorporate into design.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good & Poor
- Andrew S.
- Verified HomeBuyer
- June 18, 2019
- Bluffton, SC
Quality of home good but finished workmanship such as trim, painting and attention detail of the finished product is poor.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Del Webb - I was lucky enough to have the best building manager you can
- Frank R.
- Verified HomeBuyer
- June 18, 2019
- OCALA, FL
I was lucky enough to have the best building manager you can hope for. Heather is truly the gold standard!! Fortunate again to have a very hard working, sales agent, Allen, that cares and will always follow through.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
New house new life
- David S.
- Verified HomeBuyer
- June 18, 2019
- Bluffton, SC
The buying experience was great. it was a no pressure sale. Our agent was a matter of fact. He provided answers to all of our questions in a timely fashion, which made it very easy for us to make the purchase. We did the Del Webb Experience, which we would highly recommend. It was a great way to experience the community.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Del Webb - Nice home with quality.
- Robert M.
- Verified HomeBuyer
- June 12, 2019
- Fort Mill, SC
Nice home with quality.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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