Del Webb Reviews

Make sure floor's are properly cleaned. Garage floor is cleaned.

Very happy with new home however disappointed with lack of attention to details

Del Webb builds a beautiful home. The community provides many opportunities for a diverse range of activities and interests.

The workmanship is poor concerning the straightness of any wall, closet or woodwork and the painting is sloppy. But we are happy with the floor plan, the responsiveness of our field agent and the friendliness of the community.

The purchase portion of our new home was a wonderful experience with professional and friendly assistance and support. The Design Center experience was at first great and we were excited but there were issues in the execution of details that were disappointing. The actual construction had a number of flaws that to this day have not been fully resolved, although the Customer Care representative is following-up. The major open item is the front yard where it is obvious that providing a barrier between our lot and the utility easement was not planned. It appears the builder cannot decide on how to do there right thing and provide a barrier in keeping with the appearance of the community. We anxiously await their decision and hope for a satisfactory resolution. ... More

Great structural, but finish work lacks detail, completeness and finish.

Check all paperwork. Do your walk-through slowly and look at everything and make sure everything works for you. Question all cost and all changes or added work. go slowly. have them fix everything quickly. Make a list of vendors and when and what they do to correct any issues.

Very happy with our new home and especially this area in Florida. Everything we need (shopping , restaurants) and more. Amenities here at Del Webb are first class and everyone here seems happy with the new lifestyle as are we.

Very pleased with the overall building process and the quality of our new home.

Some materials not top quality, as in baseboards, etc. Floor tile installation adequate, but not wonderful. Walls not even and/or level. More choices with hardware/faucets/light fixtures. Overall a beautiful home but I have had experience with private builders with better outcome!

Common grounds (entrances, clubhouse, outdoor activities area, roadways) are top notch and beautifully maintained. We found our home well supervised during construction and, upon closing, structurally sound, weathertight and attractive. Our principle concerns center around *upgraded appliances (washer/dryer, refrigerator) that are, from our perspective, substandard *woefully inadequate process (at least, on weekends) for calling in emergency situations. This stems from trying to report a leak in the irrigation systems water main. It took 2 1/2 days to get the problem resolved in its entirety. *certain, but not all, job sites are inadequately policed by supervision with respect to trash at the end of each day. Some sites are downright disgraceful; dumpsters are overflowing, raccoons are seen within the dumpsters, paper and trash blowing onto the properties of established homes and common areas. ... More

In the excitement of building a new home, pay attention to the small details.

start your process early

We love this house, its layout, roominess, and amenities. But, it gets rather pricey when you want things the way you want them, rather than how the "computer system" wants them. For example, the "computer system" said we could not extend tile into the closet immediately adjoining the 2nd bedroom's bathroom. We were forced to have carpet. Similarly, we couldn't have the same color cabinets in our Laundry Room as we had in our Kitchen. Good grief! Craftsmanship? The bricklayers did an absolutely outstanding job. Just about the best bricklaying I've seen anywhere. Painting? The painters did a great job, too, on the walls, ceiling, and trim, but unfortunately also the floor, door knobs, strike-plates, tile, mirrors, electric cover-plates, etc. Oh, yeah, and if you want to inquire about making a change, it'll cost you $250 just to ask the question. And, that $250 is not returned as a credit should you move forward with the (costly) change. The Sales Representative and Construction Supervisor were both great to deal with. They were attentive to our needs throughout the process. We received regular weekly updates throughout and sometimes more often, always keeping us to date, especially when we couldn't be in San Antonio at the time. ... More

Be careful about upgrades. Those are pricey and not the best value for money

Overall quality is good for the price. There are some areas that could have been improved on. Painting could be straighter especially at the ceiling, some walls are not straight, baseboards need help, and miscellaneous.

We moved into our new home August 20th and immediately felt at home. Nice neighbors, good house and great location. Definitely a winning combination...

Overall satisfaction. Our field manager has been very responsive to any problems that cropped up and there have been a few. Lots of home construction going on in the Northeast Florida area and contractors are hard to deal with when they have plenty of work. I understand that, but when you but a new home you want perfection. Overall we are satisfied. Probably more than satisfied because Del Webb gives great value.

I bought in a senior community, but there are no accommodations for seniors in the house. As a few examples, the cabinets are close to 7 feet high. Shower heads have no adjustment for height and there are no grab bars.

We like our new home. Communication was good during the construction process since we were living out of town. Couple of minor issues but they were addressed quickly.

The process of building and buying the home was great. But the landscaping was/is a huge disappointment. Which really sucks because that is where the "Curb Appeal" comes from. So, Okay; just a minor mistake, let someone know and they will fix it. LOL The repair job was no better than the installation. At some point it's just not worth the stress. They don't care about the quality of work, and they are not going to change now. Really it's a shame, our building, buying, and move-in experience was tainted by one poor quality supplier.

This is a beautiful community with well designed and solidly built homes. The grounds are lovely and well maintained. We have a beautiful and highly functional recreation center with a well equipped workout center, a massive and gorgeous pool and other amenities.

Escrow only closed about six weeks ago so my experience is new and minimal, but positive.

We love the development and our home. Our only complaint is the responsiveness when it comes to repairs. We had an issue which was bought to their attention long before closing and after 2 months of living in our home the issue still exists. Unfortunately, it seems you need to be a squeaky wheel to get anything resolved.

Stay on top of the paper work