Del Webb Reviews

The quality of the stucco finish on my house is really poor. Everything else is acceptable.

Make sure your sales associate keep you updated on changes that affect the sales agreement.

Del Webb Dove Mountain is a beautiful subdivision located in the gorgeous Dove Mountain area just west of Tucson. Our Pulte/Del Webb home design and construction experience was excellent. We have a beautiful, well-built home in a community full of retired professionals from across the US. We could not be happier! I would have rated Del Webb with all fives but they need to work on paying attention to details. Our new home is well designed, well built and very good quality. However, there were minor punchlist items that could have been avoided if the subcontractors paid attention to detail. The front yard landscape contractor (Santa Rita Landscape) was especially poor and Del Webb should terminate their contact immediately. ... More

sales agent gave us misinformation , on numerous occasion's about same item. also, Vitek did not live up to it's obligation in our opinion. we have heard many complaints about them. both situation's resolved. not to our satisfaction , however, let bygones be bygones. Overall, we are very happy with our new home.

Very satisfied with the neighborhood and the development. Quality was okay, but Del Webb responded well to any issues.

Over all like what we bought.

My purchase was not typical. I did not contract to have my home built, it was available because the original buyer could not complete the purchase.

Having to drive 2 hours to the design center was a problem, especially for an over 55 community.

Our salesperson and project manager were amazing. Couldn’t have asked for more.

We’ve lived in Sun City for 5 years. This is our third home, but it’s our first new one. We loved working with our salesperson. We found some of the option selection process frustrating because of the limitations. When paying this much for an estate model home, there should be more flexibility. Now that we’ve moved on, we love the lication and the model. There have been some quality of construction and finishing details that should not have happened. When paying this much for an estate model home, I expect both competence and craftsmanship. Sadly, Del Webb has fallen short on both. I hope it improves as we try to get the detail issues corrected. If so, I’ll post an update. ... More

Very nice home and community.

An active, well-planned community with many activities and immaculately landscaped.

Have your own local realtor with you before you start looking at Del Webb new homes. Your realtor represents you. The Del Web salesperson does NOT. Del Webb pays your realtor’s commission.

Design center did very nice job adding about $30K in upgrades. No comfort height toilets a big miss, it’s a retirement community, costs almost nothing to add them. Space and storage in this house is bell designed.

Our home purchase from home selection to interior design to financial closing was handled very professionally. Staff throughout the process was the best experience.

Nice home, nice people. You pay for what you get. Well designed home plans and beautiful landscaping! Wish we could have picked more options. Repairs if any have been very responsive.

We had very good experiences with the people that sold us the home being the staff at Del Webb.They always responded to our questions and kept us informed as to what was going on.We felt like they were very honest and forthcoming about all issues and answers good or not so good.We appreciated that.I will reserve comment on Pulte Homes until I am asked.

structurally my home is sound; the majority of the trades that work for the builder are competent, except for the finishes (painting and fine carpentry) and the landscaping. many minor issues needed to be addressed both before and after closing, and the builder's reps were very responsive to our requests and concerns.

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

We have found some sloppy work but for the most part the home is better than average. Things I have not been happy about: needing a step to get from my car in the garage in with my groceries! For seniors this high step is dangerous. The front door is fine, why does the garage need such a high step? I have mobility issues and walk with a cane. I cannot get groceries in my garage/house door! Also there have been places with sharp edges, one at the shower, others at the island.

The house appears well-made with attention to detail. The planning could be improved. In my home, two of the bathrooms are right next to each other. Gutters are an extra-cost option. There are no electrical outlets near the toilets. In particular, a development intended for older folks should attempt to accommodate their needs. For example, changing the AC filters requires climbing to the 10 ft. ceiling. Grab bars should be standard, doors should be wider to allow for potential wheelchairs.

Make sure you get what you are told and what you see in your model

People are friendly and wiling to help you with your questions and concerns.

The sales and marketing people are at the top of their game. The building crew/foreman are average. I have had a few issues, and they are eventually worked out, but it is slow going. It seems that they are concerned with getting these homes built quickly, and that is the priority.

We've been in the home a month and 1/2, and have not discovered any major issues. A few minor issues were discovered and were dealt with right away. So far our experience has been very good.