
Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8620 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Wow
- Bettye M.
- Verified HomeBuyer
- July 26, 2023
- Griffin, GA
Beautiful location and the grounds are maintained. I wish the response time for issues were shortened!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Highs and lows with Del Webb
- Kevin B.
- Verified HomeBuyer
- July 26, 2023
- Yulee, FL
Financing with Dalton was the best ever experienced in the five homes (retired Navy) purchased. Our construction supervisor, James, was incredible in every facet. The people of Del Webb far exceeded the subcontractors quality of work. It was not the standard for the price paid for the home.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Contractor Nick and sales Scott
- Anonymous
- Verified HomeBuyer
- July 06, 2023
- Rogers, MN
Nick was great. He was very responsive to all issues as the house was being built. He handled everything in a timely manner and was very professional. Scott helped us get the lot we wanted and was on top of things and very responsive. Pulte policies are very restrictive as even minor requests were denied if it didn’t fit their rigid guidelines. Many requested upgrades were not available and simple asks were denied because it was “policy” to not honor. Quality and workmanship was a definite downgrade from last home which was twice as big and cost the same as this. The biggest ...
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Great Service After Change in Construction Managers
- Brad R.
- Verified HomeBuyer
- June 29, 2023
- Georgetown, TX
Having built several custom homes during the past thirty years, this was not a wonderful experience for us. Mel was great with the initial lot selection and home buying experience. Shannon was almost a disaster as the design consultant, making unapproved changes based on what SHE thought looked better. Things were dragging until Craig took over as construction manager, and then the change was amazing. He paid attention to detail and continued to assist even after closing. In our first month we have filed warranty claims for electrical, irrigation installed outside the survey, plumbing, and ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Building Process
- Ronald L.
- Verified HomeBuyer
- June 29, 2023
- North Myrtle Beach, SC
The communication during the building process was excellent. Once we moved in any issues were quickly resolved; however, the quality of some of the work was not that good. The driveway has several areas of spilled paint, the caulking inside is sloppy in many areas and some of the locks were not installed properly.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Contact by Phone
- Anonymous
- Verified HomeBuyer
- May 30, 2023
- Plainfield, IN
In a 55+ community, one would think all possible lines of communication would be available, especially, simple traditional phone conversations for those who are technically challenged and will not use a WIFI system. Unfortunately, the younger contractors and managers think that emails and video conferences should be the standard method of contact and have not yet understood their customers. Also, planning and schedules should be communicated and prioritized. The retired have the time to monitor and highly expect the agreements for timing to be maintained.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Eye Opening
- Anonymous
- Verified HomeBuyer
- May 30, 2023
- Chaska, MN
While we are still happy with our decision to build a new home with Del Webb (Pulte), the experience has been eye opening in terms of overall quality and the role the new home owner must play to push the builder to make things right. I am not a construction expert so why do I need to find things for them to fix? They have the expertise to see things that need attention.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Allen was great, Jack too
- Rita R.
- Verified HomeBuyer
- May 24, 2023
- OCALA, FL
I feel I have a Wonderful new home, BUT, I also feel there's a bit that could be better. Several things are really rather "cheap" like the "pot" lights everywhere. I also would of liked a bit more flexability in choosing my "design" choices. Like leaving out the pot lights. But, I still overall am very happy and soon this new house will feel like home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Pulte Home Building Experience
- Anonymous
- Verified HomeBuyer
- May 15, 2023
- Parrish, FL
Overall good experience, did not like factors that the market drove more than the builder (bidding on lots, high interest rates, lack of materials), but overall a good quality home. Some extra attention to detail would help and better quality materials (cabinets mainly) as well as cleanliness during the build would have been greatly appreciated and made us feel the home was really worth the cost.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
DelWebb Lake Las Vegas
- Felicia R. T.
- Verified HomeBuyer
- May 10, 2023
- Henderson, NV
Overall construction process was great with Paul our construction manager. Overall design center experience with Christina was TERRIBLE. Everything was overpriced and they aren’t real designers. Sloppy design work and unresponsiveness. Alan from electrical was great. Only negative was the design phase it was over promised and underdelivered. This is resulting in us spending extra money and time to remove floors and things that should have been provided during the design phase.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Brendan
- Terry L.
- Verified HomeBuyer
- May 10, 2023
- Bradenton, FL
Quick to respond to questions
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Dell Web home building experience
- Lynda J.
- Verified HomeBuyer
- May 04, 2023
- Fuquay Varina, NC
We entered this experience with eyes wide open. 18 years ago we built a house with a similar type builder. These are not custom builders. They offer a few options in a pkg. house. There are many in this community the same as ours. Since moving in we have improved on the quality of several items. The one area I'm most disappointed in is the paint quality is very poor. I'm hoping to tolerate it for a few years then improve on it. The house looks very nice from a visual perspective and seems to be pretty well built. Our construction supervisor was wonderful and kept us informed on ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Great Sales but Terrible Aftermarket
- Cheryl B.
- Verified HomeBuyer
- May 03, 2023
- Griffin, GA
I loved my sales person Robert. During building process, communication was inconsistent. After closing, response has been poor. I've put a request in 3 times for the same issue. 8 weeks in, still not resolved.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Neighborhood is good, home building process was disappointing.
- Anonymous
- Verified HomeBuyer
- May 03, 2023
- Westfield, IN
The Del Webb neighborhood concept is excellent, and now that the neighborhood is about 40 complete, the actual layout, common areas, etc. are well done. The homebuilding experience itself was disappointing. Many problems and quality concerns were not addressed until the day before closing and then were rushed through and not fully addressed. 6 weeks after closing, most of those issues still have not been addressed or corrected.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Not enough options to pick from
- Sharon M.
- Verified HomeBuyer
- May 03, 2023
- OCALA, FL
There’s not enough options to pick from. The yard there was no option Had most of our home tidied and didn’t receive the right color of tile Been easier to put in the back patio before moving in. We didn’t get our garage doors painted
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
All and All, Good but With A Little Work Could Be Great
- Clinton C.
- Verified HomeBuyer
- May 03, 2023
- OCALA, FL
Let me start by saying that we love our new home, our community and the environment where we are now living. Del Webb has put all of the basics in place for an outstanding place to retire either full time or seasonally. It is important to know that you are buying a production home, not a custom home. They have some lovely customizations, that we got (many were priced very competitively), but it is still a production home. Pros - The layout of the home, well thought out and planned. - The high ceilings and doors really make a difference. - Simple things, like the number of outlets, ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
mixed reviews
- Michael W.
- Verified HomeBuyer
- March 29, 2023
- Okatie, SC
The buying process with Art was great. However the selection of options was very limited (supply chain issues?). Jason has been great as construction supervisor. However, he has been dealing with poor quality control by subcontractors and subsequent timing to address punch list issues. Overall we like the home and everything the neighborhood has to offer!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 3
New Home
- Kenneth E.
- Verified HomeBuyer
- March 12, 2023
- Aubrey, TX
Overall a good experience. $500k doesn’t buy what it used too.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
New Home Purchase
- Glen K.
- Verified HomeBuyer
- March 01, 2023
- San Antonio, TX
We looked all over San Antonio for a new home and made over final decsition to by in the Del Webb community. It took longer to finish the home then originally projected. We were not given the slab inspection from the builder and didn't meet with anyone until we made a few phone calls. Finally we meet with Matt on site and stated going over things and did a frame structure inspection. Matt was very polite and helpful with all our questions and requests. We had to keep pushing back our move in date due to many delay which we understand but can only accept so much. After moving in we were ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
If title is not optional, do not say it is.
- Herbert B. B.
- Verified HomeBuyer
- February 12, 2023
- Florham Park, NJ
Great until we moved, less so since.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Home buying in stone creek
- Guy H.
- Verified HomeBuyer
- February 05, 2023
- OCALA, FL
Awesome community, does have some limitations related to options on houses
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
It was fine. People were courteous. No yard, driveway until the spring.
- Anthony K.
- Verified HomeBuyer
- February 02, 2023
- Chaska, MN
The biggest issue is that our address does not appear on google and we have had nothing but problems with changing our address and getting deliveries. Currently important medication has been delayed by Fed Ex and may still be delayed because our address does not show up. Del Webb should put all street names in computers and systens before selling homes. Overall the home is very nice.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Delighted
- Jonathon F.
- Verified HomeBuyer
- January 29, 2023
- Plainfield, IN
We love our new Del Webb home. They were on time with our finish date and closing went smoothly.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
New home
- Gwenyth W.
- Verified HomeBuyer
- January 24, 2023
- Fuquay Varina, NC
Overall the moving in process was very good. There have been certain areas which have needed to be fixed. This involved contacting the right people to resolve these issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Just what the doctor ordered
- Joel F.
- Verified HomeBuyer
- January 19, 2023
- Haymarket, VA
Just what the doctor ordered
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
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