Del Webb Reviews

As first time having a home built we found the process in purchasing the home went very smoothly. The home was finished pretty much on schedule. What we found was that the painting and finishing touches. Overall a good experience.

My Field Supervisor was excellent but unfortunately some of the contractors Pulte used were not. Some of these contractors. especially painters, did very poor work and seemed to have no accountability or supervision.

We love the home, neighborhood, and amenities. Salesperson (John) and site manager (Jared) were great, but getting warranty issues looked at and completed has been problematic.

The sales experience was great but would have liked more information/instruction on the smart home options. Building process was good but rushed at the end. Not everything was done before we walked our home before closing.

They need to pay more attention to details in certain areas. It’s like pulling teeth to get anything taken care of after closing. Also. I was supposed to have a 30 day walk thru but that still has not happened.

Home buying experience from selecting the lot was good, although I did not go for lot with bidding, choice of floor plans were limited, and same goes for upgrades and choices of material at design center were also limited. Construction from outside looks good. Final walk through was hurried and we noticing several issues including poor cleaning of tile floors, We hired professional home inspection service and they noted number of issues which we could not see. Process of getting them resolved is through warranty service which seems slow. We are told that Pulty will take care of all the issues for a year. I will be willing to discuss if necessary. ... More

Overall it was okay but not as well done as it could have been. Salesperson left out an exterior color choice that we would have chosen, communication was spotty at times and there were too many people involved in knowing who to contact for each issue.

Given these extraordinary times, a perfectly smooth construct was never expected, however I would have assumed that such items as no insulation in garage ceiling, wrong door hardware on garage side door, construction cleanup of stucco droppings in sliding door, paint on almost every door sill, We were told that the CAC will be responsible for getting all these items looked after So we will wait and see if they are are true to their word

The sales process went very smoothly and the sales team was always very responsive.

Love our new home, but have found several workmanship issues. I have been told that we should have had an independent inspection prior within ten days of taking possession. I'm hoping to have our issues resolved soon, but according to neighbors, it will take several months.

There were a lot of minor workmanship issues with our home. Contractors have had to come back and fix a lot of small things. I believe it may be that the builder was putting up so many home in such a short time that contractors were rushing to get everything done. To their credit, the builder has been easy to work and responsive with in getting issues resolved. We are in a new development and communication could be slightly better for approximate timelines on certain completion items as we want to add a patio but need better timelines on when sod/irrigation/landscaping will be done before we can start project. ... More

My wife and I are very happy to have moved into our beautiful new home. We love the community and amenities. The sales team did a great job walking us through the purchase and interior customization process. We had a number of delays with construction but the team did a good job keeping us up to date on status and our home was completed quicker than friends having new construction with other builders. The main place I would urge caution is with resolution of issues. Looking back, I would have had a professional home inspection performed to document issues. Three months after closing we still have open issues that were identified prior to our close. Nothing major, just frustrating and no sense of urgency. ... More

Our sales representative was great and helped tremendously. Our project manager was average at best and lacked construction experience but his supervisor and the warranty team stepped up. Would I buy again the answer is yes!

Dana F. was our project manager, he was great! Very professional and knowledgeable. The house had damage to it before we moved in but it was pretty close to perfect by the time we moved in, I thank Dana for that. All in all in todays environment wasn't a totally bad experience.

Jake was available and did professional walk thru. All defects were corrected in a timely manner.

I had lots of help from the sales people, Hannah and Bruce, that kept me informed on the progress of the building process and the ladies at PGP title that helped me with all the paper work.

I understand this is not a custom home so I expected to get a "corporate" response to many questions about the home. We still have concerns about the high degree of waning on the studs used to build our home. It was built at the height of the pandemic and the studs looked like 'leftovers' ....the ones at the bottom of a stack after all the good wood had been used up.

I think the builder is fine

Upon closing I came back to the house to find workers still working on finishing up some things. Submitted several items for repair to the portal and no real action has been taken to date and it has been almost one month.

Our loan process was a disaster to say the least. Follow up issues were on track however they are starting to slip. Broken window, dead tree and missing lights. Overall, other then the loan issues it has been a great experience.

The builder builds a quality home, however their crews are terrible in cleaning up after themselves! My lawn was left with large chunks of concrete and other building materials

Responsive in person not always great follow through

Sales process and communication was excellent. We were in Michigan during build process. Holly was great in communicating weekly progress with pictures. Quality of workmanship and attention to detail was what I would consider average. About what we expected in covid environment.

We are very pleased with our home purchase. The sell staff and our construction point of contact were always willing and available to answer questions. Our single significant issue of concern was the attention to detail by many of the various trade partners used to build the home. The painting of the home was terrible both inside and out, the cleaning staff used before settlement lacked attention to detail and the home was quite dirty upon settlement. All-in-all we are happy with the home, enjoy our community and looking forward to developing new and long-lasting friendships with new neighbors. ... More

Get it done before closing!