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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8620 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8620 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb - Communication wasn’t great, and response to issues wasn’t all

  • Donald C.
  • Verified HomeBuyer
  • June 29, 2021
  • Okatie, SC

Communication wasn’t great, and response to issues wasn’t all that good

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

QUALITY OF THE WORKMAN SHIP

  • Arthur A.
  • Verified HomeBuyer
  • June 29, 2021
  • Florham Park, NJ

THEY THEY GIVE YOU A QUALITY PRODUCT

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Met target dates.....service responses slow.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Fredericksburg, VA

Trades sometimes uncoordinated....trades left to put cutouts in places they don't belong.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

The waiting list. Many people want to live in a Del Webb home. I’m one of the first that bought and moved in. I now see why. So much to come.

  • Albert S.
  • Verified HomeBuyer
  • June 29, 2021
  • Fuquay Varina, NC

Our lifestyle Director is vibrant. She keeps us busy in ways to get to know our neighbors.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - We love our home.

  • Linda F.
  • Verified HomeBuyer
  • June 05, 2021
  • Aubrey, TX

We love our home. The materials used were good quality but the attention to details is not what I expected from Del Webb. There is a lack of communication and follow through from our project manager. The community construction manager was professional and always handled issues when he was contacted. We closed on our home well over a month ago and are still waiting to be contcted for our 30 day walk. Overall, this is our home and we are glad to be here.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

general contractors were great, very responsive. sales person was awful, would not return calls for weeks

  • Michael F.
  • Verified HomeBuyer
  • June 03, 2021
  • North Port, FL

We love our home and community but were very stressed due to the salesman not returning calls. We would have to email him as many as five times and he still would not answer. It would have been smoother with someone who was willing to communicate with us

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 1

Del Webb - The condo is overall great.

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2021
  • Ponte Vedra, FL

The condo is overall great. My one gripe is that the floors were dirty at the time of closing and hid construction debris stuck to the grout and tile floors which I could not get out afterwards. Their warranty department is responding but only after aggressive follow up (staying on them). It is unfair of the builders to expect the buyer to find every imperfection in the house during a couple of walk throughs. You need at least 2 weeks after moving in. After closing, the attitude of the builder has been "well, you signed the closing papers, now it's your problem". Judging by the degree ...

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 3

Del Webb - was pleased with the purchase

  • Ronald B.
  • Verified HomeBuyer
  • May 26, 2021
  • Spring Hill, TN

was pleased with the purchase

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - Stay on top of issues that have to be remedied before closing

  • Anonymous
  • Verified HomeBuyer
  • May 23, 2021
  • Fishers, IN

Stay on top of issues that have to be remedied before closing

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - Generally pleased except for dealing with pulte mortgage company..

  • Richard C.
  • Verified HomeBuyer
  • May 19, 2021
  • Wake Forest, NC

Generally pleased except for dealing with pulte mortgage company.. inefficient & should learn how to listen to their customers..made us wait two days before closing for approval..excessive emails and phone calls

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Minimal design of the structure. Really not sure if house will stand up to weather conditions over time.

  • Victor R.
  • Verified HomeBuyer
  • May 11, 2021
  • Spring Hill, TN

We chose Del Webb because of it's location and community activities and atmosphere. We have concerns about quality of structure itself. I would have preferred to have an independent architect review plans. The fact that actual building plans were secret and hidden were a warning sign to me. Electrical and water supply may barely meet local codes, but for the price, it could have been better.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good customer service overall

  • Elaine M.
  • Verified HomeBuyer
  • April 09, 2021
  • Wake Forest, NC

The quality of paint used is not good had to repaint interior before I moved in. Also Sheetrock was not prepared as should , had to have many areas repaired. More attention needs to be paid to detail. Cleaning leaves a lot to be desired. Chris was great to respond and was great to work with.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

No flexibiliiity in chosing some finishing options

  • Stanley P.
  • Verified HomeBuyer
  • March 28, 2021
  • Greensboro, GA

My main problem, homes are sold for older owners, the Martin Ray single level design has a wood pull down ladder to reach the air handler, the filter needs to be checked routinely, the ease of pulling down a wood constructed ladder vs a aluminum ladder to get to the unit is significant. For what you pay wood should not be used or there should be a aluminum option.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

The Retirement Experience

  • James J.
  • Verified HomeBuyer
  • March 10, 2021
  • Buckeye, AZ

We enjoyed our salesman immensely. No question was too small . We were buying from across the country sight unseen. We knew Del Webb’s reputation so there was nothing to worry about. It has been exciting the area is beautiful. Now we are struggling with follow ups on things we are concerned about. I realize there are other new houses being built but you need to get things completed for owners who live here, after all, we are your biggest cheerleaders. At least, at the moment!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - Nice community and amenities available

  • Richard R.
  • Verified HomeBuyer
  • March 04, 2021
  • Myrtle Beach, SC

Nice community and amenities available

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes reputation

  • John M.
  • Verified HomeBuyer
  • March 03, 2021
  • Rancho Mirage, CA

I purchased a nice home in a wonderful community

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Our site manager was / is amazing answering all our questions / concerns promptly.

  • Howard F.
  • Verified HomeBuyer
  • March 03, 2021
  • Summerville, SC

Looking forward to experiencing all the Del Webb community has to offer

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Project Mgr. made everything run smoothly

  • John M.
  • Verified HomeBuyer
  • March 03, 2021
  • Myrtle Beach, SC

The "Options" part of the sales process felt somewhat "high pressured", The Design Center coordinator was very professional... There seemed to be some confusion between Sales and Design as to what was an available option and/or included. Once Our Project Mgr. took over everything went seamlessly....he was professional, always in touch, quick to respond to our questions, and very thorough during the "walk thru"

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Del Webb - QUALITY NOT WHAT WE EXPECTED

  • Michael M.
  • Verified HomeBuyer
  • February 02, 2021
  • Albuquerque, NM

QUALITY NOT WHAT WE EXPECTED

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

Del Webb - Everyone was nice to deal with.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Spring Hill, TN

Everyone was nice to deal with. Painters did a horrible job. Didn’t like where some residence got their garage painted and i was told they didn’t do that. Landscaping isn’t great and concrete job on porches and drive isnt that great.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Del Webb - The building manager was very responsive and helpful during the

  • Earl W.
  • Verified HomeBuyer
  • January 29, 2021
  • Saint Cloud, FL

The building manager was very responsive and helpful during the building process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Working with superintendent was a good experience, quality of finishes is poor.

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • FLORENCE, AZ

We enjoyed our superintendent, he did a good job. The problem is with the finishes inside the house. The materials used are definitely builder grade, the paint job is questionable, and the overall fit and finish is borderline. While the house is probably going to last ok, a lot of work needs to be done to clean up the finishes on the doors, casing, and baseboard. The cabinets are a low grade, but the granite countertops are very well done. The texture on the interior walls is adequate, but the interior paint is very low quality. The stucco exterior appears to be good. The insulation is ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Del Webb - Have to stay on top of them while building.

  • David P.
  • Verified HomeBuyer
  • January 26, 2021
  • Hoschton, GA

Have to stay on top of them while building. The Bathroom trim folks and painters leave a lot to be desired.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - Home is average - unfortunately it was a "spec" house and was

  • Carol M.
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

Home is average - unfortunately it was a "spec" house and was already built so things could not be changed or upgraded - lots of "missing" upgrades - and a few design issues - how many doorways can be put into a area less than 10' square ? this has 5 - insane

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Del Webb - Overall, we were happy with the home we received.

  • Erik S.
  • Verified HomeBuyer
  • January 13, 2021
  • Lakewood Ranch, FL

Overall, we were happy with the home we received.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4