Del Webb Reviews

We are very satisfied overall with our home. Our builder was always very responsive and was able to answer all our questions and address any thing we brought up. Our sales person, however, did not always tell us the truth but skated around Our questions at times.

We understood that because of all the supply issues taking place our home building experience would be a struggle. Our building manager, Jesse, did a great job of handling everything and issues that developed. Jen, our sales manager, was a true gem that helped us when we had real issues. Our biggest problem was when upper management informed us 2 days prior to our "non negotiable" walk thru and closing dates that they would be delayed. Jen and Jesse jumped in to help us get in our home on the date promised.

Good Builder to work with

Love our home. Took longer to build than expected, but once in everything is fine.

He was our construction manager and a gem. Your company is lucky to have such a passionate, knowledgeable and skillful worker. I wholeheartedly value his knowledge and his attentiveness at every phase of our construction.

I feel this is a quality home but they closed too early there were a lot of things not finished or not cleaned properly

I can’t say enough good things about our field manager. Building from 1500 miles away was stressful but Max kept in touch weekly with texts and pictures of progress. Always patiently answered our questions putting our minds at ease. The end product was amazing!

Daryll kept us up to date on the progress of our new home build. Jermain stepped in for our owner's walk through and was very thorough and delightful.

Excellent construction manager,Brian,and Warranty Manager,Jason. Minor issues in home,taken care of promptly. Couple of issues on block,response slow,but promise was given to rectify in reasonable time. Lived in home for one month. I will follow up in time.

Look through everything know everything about your lot and any impact you will have with on going construction. Storage of equipment, materials etc. You will live with many inconveniences for potentially years. Get some compensation up front for it.

I love my home don't get me wrong. The quality of workmanship is gone. I've been here for 2 months & my cabinets have fallen apart. The concrete front porch is cracked so badly that it needed to replaced before I moved in. Filling the broken chunks of concrete makes both the front porch & back patio look cheap & worn out. For how much this house cost, everything should have been perfect. I can't believe some things passed their inspection because they didn't pass mine--like crooked window trim, missing paint or paint where it shouldn't be (like on windows). Also what's shown in the model is not what you get. The models need to be updated to reflect included product availability. ... More

Excellent experience with sales person and very good with construction supervisor. House seems to be well built both foundation and structurally. Fit and finish below average with excessive issues on drywall work and poor quality painting. Also substandard cabinetry and engineered wood flooring. Had several instances of subcontractors damaging concrete, windows, walls, cabinets and countertops. Pulte Construction follow up is okay, but punch list items are many more than we expected.

Supply chain issues and lack of qualitied craftsmen, significantly impacted the Pulte quality home that was advertised. But overall, if a home buyer is proactive and ungauged, the home is sound.

Organized process from start to finish; nice models; good price, options are plenty. Delivered on time, kept us informed of progress (pictures were sent weekly since we were out-of-state). Overall happy with Pulte-Del-Webb!!

Ryan and John both did a great job on top of things. Material and labor issues caused some delays.Still waiting on modern garage doors over a month after closing.

The Field Managers are overworked and are unable to properly prepare the homes for the customer. None of the new home buyers on my street are pleased with their purchases.

Good experience with the one stop shopping for a home.

Way too many excuses as to why they couldn’t meet their commitments. Yes, we were well aware of the staffing and building materials shortages. Took way too long to get someone out to fix things.

Overall I am really pleased with my house. However, there were many ups and downs during the buying and building process which I am sure are true with all homes. My lesson learned is to really stay engaged and on top of everything and be your own advocate throughout the building process.

I hired a building inspector right before my closing and he was very encouraging about value of build and thought it was “better then average “. He will again do another inspection within 11 months before my year warranty ends. Good advice.

The quality of the workmanship is satisfactory only! I had to initiate calls and was told by my initial builder that he was about to call me. This happened several times throughout the process. During the last month, we were assigned a new builder who worked well with us to complete our home.

Our builder, David, was great. He was very responsive to our questions and returned calls within 24 hours. He addressed all our concerns promptly.

My Sales Representative was exceptionally helpful throughout the whole process and my Construction Manager was beyond exceptional.

I would rate my overall experience as GOOD. The builder was responsive. Workmanship is good, materials not all good. Some materials installed that do not work properly. There were items that were not completed on my home and promised to have completed which were and still not completed.

It is best to be on or near the construction site during the building of your house. Even with all the technology available today, face to face has a better impact.