Del Webb Reviews

Waiting to get issues addressed. I believe the placement of lights and fan mounts need to be reviewed. Noticed this after moving in.

Details matter to ensure your options and issues are fully resolved. Seller options are limited and several post close elements were required at buyers expense post move in with local independent service providers to create the home details we wanted.

The experience has been good but the responsiveness to needs and requests for support have been slow

The construction process was very good manager kept me informed weekly and made time to meet with me every time I was in town. The design segment we felt rushed and you can’t make any changes after that appointment.

Community is excellent, but they build A LOT of homes, and the fit and finish is sometimes uneven. Wall insulation is not great; you can hear from room to room. Still, the houses have nice floor plans, community amenities are very good, the neighborhoods are well laid out, and it’s pretty here. Ideally, you’d want more insulation and a little better lasting quality in the homes themselves, but the overall experience and vibes are positive.

Shower seat is not well done. Too many doors in MBR area. Rest is excellent.

Getting someone to show up to fix an issue- so far a month. Construction around you is difficult when you need to get in or out of your driveway. The board needs to be more proactive about real issues. Communication seems to be an issue here. Once they sell you they are pretty much done with you.

Base price of home was manageable for what we were looking for but was a very basic no frills house. We were moving from a high end custom home in a gated golf community so we were having a hard time making the transition from custom to production builder. The biggest issues for me was cost above basic home cost for upgrades ie kitchen, bathrooms, flooring, gas fireplace, paint, tray ceilings with 6" crown and 7" base boards, insulation of and finishing of the garage (we elected to get the garage extended by 4 feet). When it was all done and said we ended up at $60,000 over the base price. In all honesty the design center lady gave us a ball park figure that most people end up at $60K to $75K. ... More

We love the neighborhood, and the buying process was great. The value for the price paid was not so good, for example, the windows are out of square by more than 1/8” (noticeable difference when hanging blinds); some of the walls are not square which causes the doors to look out of alignment, back door is not double panes, so you can feel the heat or cold radiating through the glass, electrical plugs put in weird places (right next to corners). I appreciate the response to some of the issues we have had.

Nice home, but don’t expect everything to be correct. The end product is still very nice.

Electrical is below average, placement of outlets and fixtures is terrible. We are correcting their mistakes!

Love the beautiful community being developed, the home design and general construction. However, went cheap in relation to the price paid in many areas of the home.

NIce 55+ community in Hatfield, PA. Good construction and responsive to requests. Many activities for the residents including clubhouse events and hosted trips. Communications to the residents is very good.

The design center offers a variety but you cannot make your own changes to materials. You also cannot make any structural changes in the plan that you pick. So be sure you are ok with this before you purchase the home. Your yard easements are fairly large. Going through modifications to the property is time consuming and frustrating. Workmanship in and around the home was a bit sloppy and overlooked. Sod was laid on trash and trash was found all through the yard.

Structurally sound but Finish work needs alot of improvement. Scratches on mirrors and scratches and chip on shower/tub enclosures, less than acceptable tile installation with different color grout, cracked tiles, patched grout throughout. Damaged cabinet drawer.

The home was generally built well although some of the materials used were not what you would expect in a $600K home. Some of the detail work seemed rushed.

Could have been better

Ensure grounds contractor is held accountable for their work.

OK, had to have a garage door company come and fix my door because it was going to take too long for Pulte to get someone out.

The Del Webb sales and construction staff are very knowledgeable and very professional. These Del Webb employees are responsive and very helpful during the purchase and build process. The mortgage team and after purchase customer service are unresponsive and terrible to deal with. One of our bedrooms has minimal HVAC airflow and the temperature is unbearable at times. The customer service team stated, “You signed the walk through documents and made no comment about it therefore we will not make any changes.” How would you have known about the issue at walk through? Extremely frustrating and disappointing. ... More

We have found issues with the irrigation systems, sod, landscaping, and roof leaks. Interior of home was pretty good but the roof leaks are causing rework of drywall. We continue to find other issues which makes me worried about what else might go wrong. They have been pretty responsive to getting things fixed but the quality isn’t there to begin with.

Phases of purchasing and construction seem rushed.

It has been almost 2 months since move in. We have 19 items on our warranty to be fixed items. One electrical issue that took 2 weeks to get a response. One security issue that took 3 weeks to fix. We were told how great the Pulte inspections were - not sure about that!

did a great job very happy

Working with the on site sales office was pleasant and smooth. But looking back, Ide say you need to know the correct questions to ask in advance, There may possibly be more value provided when working with a broker.