Del Webb Reviews

Our experience has been a good one, this is the fifth new home we have owned. This has been the best build we have encountered so far.

We love our new home! Just wish that we didn't have to pay for some upgrades/additions that we thought should have been included in the base price. Choosing items separately significantly raised the final price of our home. I don't think that we would have as been happy with a "bare bones" home but with all the additions that we chose, we're more than happy. Also, the quality of the workmanship and materials doesn't appear to be as high of quality as our prior home.

Understand you contract before you buy.

The major issue I have with Del Webb Pulte is follow thru on issues and the length of time to get any answer to problems I have. The people are really nice but do not seem to care since I pay cash and have legitimate issues with a few items. I love my home very much if only the little problems and issues on things Pulte does not communicate to its customers such as me.

My husband and I are happy to have our new Sun City home and have found everyone to be friendly in the process of buying it and having it built. We would have liked a larger garage and an electric stove.

Communications with the solar vendor is lacking. Closed escrow 2 months ago and have received no feedback as to what the delay is. The "upgraded" kitchen cabinets are a disappointment. Love all the open space and walking paths. Club house looks like it is going to be outstanding.

the people here are great. more friendly than any place we have lived quality of construction is fair I would more here again because of the people

The home is beautiful and the customization we did was well worth it. The one area of concern and less than satisfied is the warranty process. While the customer service agent was very thorough and notated all our areas of "need work/repair"; there was a complete lack of oversight when the trade workers came to execute on the directives. Expecting a homeowner to understand and explain the requirements to the trade workers with no construction expertise is not effective and results in inadequate repairs or repeat visits. My homeowner suggestion is that the project manager, or their designee, needs to be here when the trade workers arrive, to ensure clarity of what needs to be done. ... More

Pulte comes out with a survey almost immediately after you move in. Be sure the "punch list" is totally remedied before you rate your foreman.

Building a home with any builder is stressful--done it a few times now and know many who have done so as well. Overall, we love the atmosphere of the community and clubhouse. There are things about the build that we wish would have been better, especially considering the price premium and fact that it is many residents' last homes of their lives. I believe a 4 out of 5 star rating is not Outstanding, but it is a great rating actually.

They delivered what was promised- not perfection, but more than what was promised. We are very satisfied

We love the house, except . . . the concrete work is shoddy. The garage floor has a rough section near the wall. Additionally, patches were required closer to the center of the floor, which a friend told me was caused by the carpenters placing two by fours used for bracing the walls into the wet concrete floor. Also, the patio had pockets required patches. And, the side of the driveway has chipped sections.

We've been in our new home a little over a month. So far, so good. These Del Webb homes are spec homes, not custom homes, so the quality of workmanship and materials is average to above-average and adequate for the average buyer. Del Webb/Pulte has been responsive to warranty issues which have been fairly typical and no more than might be expected.

Great team.....

I was not present for the building of my home, but Del Webb met my need to monitor progress on construction with a virtual meeting and by meeting with my representatives in my absence. When glitches did arise, I found the help of my sales counselor and, later, my field supervisor invaluable. Post move-in, they have been very responsive to my requests.

House is great. Upgrades are overpriced

It's enjoyable tailoring your new home to your personal preferences given the multiple choices.

Had good experience with sales and builder. Did not have good experience when picking out interior Design.

Make sure floor's are properly cleaned. Garage floor is cleaned.

Pulte personnel have been great in answering questions, providing paperwork and getting issues answered.

We really like the results of the house. Our project manager (Nick Swanson) is great. Build quality met our expectation. A couple areas that could be improved. The final signing and title process was very poorly handled. Also the design process was difficult and the tools available to visualize options were basically non existent, We had to go to other sites to see cabinets and countertops together. Last is that it seemed like there was no consistency between the cost of upgrades. Some seemed reasonable and some were outrageously expensive.

Our experience thus far was very good. Home completed on time and in good order. Site supervisor Nick was exceptionally responsive. Quality of home look really good. Time will tell. Will review again after a year has passed.

Very happy with new home however disappointed with lack of attention to details

Beware of closing .. they are NOT FLEXABLE on changing dates! They work on their dates not your schedule. We wanted to postpone our closing by a week and they would not accommodate. They will charge a daily rate if you don’t close by the date they issue. We were reminded that when we signed the paperwork it was stated that pulse has the right to issue the date so just beware that if you are coming from out of town that you are available.

Del Webb builds a beautiful home. The community provides many opportunities for a diverse range of activities and interests.