Del Webb Reviews

Overall, this has been an enjoyable home buying experience for us. The price was reasonable and we are happy with the house. I would like to see them improve the fit and finish of the interior, however. The drywall/texturing/paint/trim work wasn’t up to Pulte standards.

We like our Palmary however the construction equipment across from our home is unsightly and detracts from our enjoyment and appreciation of our home.

Took 13 months but we finally moved into our beautiful new home. Good quality workmanship in our new home and our construction manager was responsive to our needs.

We love our new home and the community, Our overall experience was very good until after we closed and the outstanding items have not been completed as promised in the 14 days.

Have had several issues since moving in which is to be expected, but the responsiveness from the subs leave a lot to be desired.

I have a DEAD tree in my front yard and want it taken out, the hole filled and new sod put down. It's been DEAD since I moved in and no one seems to care but me. They said to keep watering it often even though I have a sprinkler system. I did but it is still DEAD.

My overall experience at Del Webb at North Ranch has been positive. I think they build a high quality home here. The Responsiveness to the warranty issues is a slow painful process. I wish they could just come get it done. It's taking too long for my issues to be resolved.

Renee at the sales office represented DelWebb homes with professionalism. The models convinced us to sign a contract. We're impressed with the quality of the homes.

The bidding process for this property was very usual, never had to bid for a home before and possibly placed an over bid not needed. Prefer the land plot already be included in sell of home not separate. Construction took a little longer than anticipated but that is not unusual. Pulte Mortgage communication was not great at all, signed the paperwork at very beginning then basically did not hear from them until a few weeks before closing (after several attempts to reach them). Overall construction was not complete at walk-thru or closing. There were still items that required to be fixed and still working to get some of those items fixed today (extremely slow process). Overall was a good experience, but not great! ... More

We were very pleased with our sales experience, which is most of the 4 star rating, but have been disappointed in the follow up for needed repairs from our walk-thru. We also experienced mud coming thru the foundation due to one of the trades not doing there do diligence. There are other issues within and outside the home that are disappointing and some repairs have not been resolved. .

We've encountered several relatively minor quality issues since moving into our home with most issues being lack of attention to detail during construction. Warranty repairs have been handled in a timely manner with one notable exception. We have a leak at a corner crease of a gutter near our front door that has yet to be repaired properly despite several requests (including photos indicating the leak).

The purchasing process was great. After closing, we experience poor communications. The detail to building quality was disappointing. I guess it just a sign of our current times.

Sales person did not clearly explain all options. Quality of workmanship & materials is not very good. Homes are built in a rush. Construction manager was transparent and good communicator.

Everything was good until the end then Pulti rushed the trades to finish . The floors are filthy still after 2 months . You want to clean them now after we moved in . We were told we would be fined if we don’t close . We did and got stuck with repairs All because you want your numbers to look good for the month .If you protect your finishes you will be successful

It has been a long process with some bumps in the road. I must say there has been a recent turnaround with very good communications and actions. We are nearing the end of the list of open issues. Good recovery.

We bought in phase 2 in Del Webb Bayview. Signed in April and closed in January. Our construction foreman, Ben, was wonderful. We love living here but be prepared, there is a lot that isn’t included and it adds up. No refrigerator, washer, dryer, blinds or shades, and no light fixtures. Also no lanai enclosures. There are much better incentives now than when we signed up.

As soon as the stone was laid, we pointed out that 2 of the top stones didn't meet at the corner. We were ignored until a week before closing when we threatened to walk away from the deal to get the improperly laid stone fixed. Similarly, we pointed out an area of standing water behind our property before the sod was installed. Again, we were repeatedly strung along until I wrote to the county. The swale is now supposed to be addressed by April 15. No one told us when we picked out our fixtures that no racks for hand towels would be placed in any bathroom other than the master. They are $21 on Amazon. For an $800+ house, you could have installed hand towel racks in the other 2 bathrooms. Likewise, it was needlessly annoying making us hire subcontractors to install the ceiling fans, dining room fixture and electric car charger. We love our home but expected higher quality workmanship for the price we paid. ... More

Communication when building the home was spotty at best. Love our house once it was completed.

House has some issues, but overall satisfied

We love the house. BUT. Models have at least $200k in upgrades from base price. They grossly exaggerated expected closing date. They need to improve their responsiveness. Emails and calls often not acknowledged. After closing, it was as if we disappeared. Didn’t get a thorough punch list. We identified items that have been ignored. Linear fireplace set too high. Exterior doors that wouldn’t lock. No meter for irrigation (supply issue) that wasn’t pointed out to us. And more.

I would recommend having the walk through prior to closing the day before closing in consideration for all the buyers that are traveling from out of state.

Buying was great. Quality of workmanship was very bad and many repairs are needed. Despite these issues, I like the house and am glad I moved here.

And sadly the details have been disappointing. The garage is not “finished”, there are no gutters, the appliances are included-except the refrigerator, and the finishing of the interior was very, very poorly done. Particularly the paint, moldings, doors, and around interior and exterior doors. Yes, you can report issues through the warranty service. But, particularly at this price point, I expected much better workmanship.

Construction Manager Jeff was very responsive, and kept us informed of each step along the way, including photos.

Good experience overall with some ups and downs.