Del Webb Reviews

The entire experience from sales, escrow and finished product was extremely frustrating. I feel that no one properly explained many things to me. I also feel that the quality of my home, both the construction and the designer options, do not meet my expectations. I feel I overpaid for my home.

Overall good experience. Beautiful home & quality!

Sales persons jaded attitude, can’t get punch list completed

Great homes also great community

Nice home layout and spacious.

Home was not where it should have been for final walkthrough. Too many issues still to be addressed and corrected and fixed. Once these are corrected, we will be happy with our new home.

Walking through the models prior to build is a great sell. Nice homes, beautiful grounds. In reality however, the the actual build & process was far below what I presume to be industry standards. There is a severe lack of communication which may be due to an over-load of absurd quality issues and not enough field supervision to handle the multitude of speed-builds by hundreds of non-qualified crews ongoing throughout a day.

They were very professional and all the things that we did to get me this house very helpful they explained everything to me very professional

Too many issues remained at closing (missing materials, scattered docs, one sink had no plumbing. And its taking a long time to get the work done.

There have been many different problems with this house and they haven't resolved them even after 2 months in my home. This is my 2nd Pulte home and my first one was a very good experience, so this has been a shock.

Communication throughout the process has been poor. Slow responses on all levels. While the house is visually beautiful from the street, the interior of the home is poorly done. There appears to be no pride in the craftsmanship of my home. Poor paint, poor fit and finish, bad doors and the list will continue. They are starting to do some warranty work, but the repairs have been slow.

The warranty people are very good to work with and listened to our concerns. It would be nice if more attention to detail was paid prior to closing so there would be fewer workers needed after closing.

Very poor workmanship and lack of appropriate supervision during the construction process. I received my new home full of dust and with several unfinished details. No electric power in the dryer outlet. Food waste disposer with no electric connection. Garage door with some loosened bolts. Kitchen cabinets’ doors with dents. Just to mention some of them.

Ok house did inspection lots of things need to be fixed

Just not great, it was built during covid supply issues. Trim, drywall and overall workmanship was not good.

Joey has been and is fantastic! What an asset!

The experience from beginning to end was easy. They’re all here to make this home building a pleasant experience. The people we worked with to choose our lot and all the structure options were so patient. We had a great experience customizing the electrical options. We really enjoyed the process of customizing the interior. I really cannot say enough great things about our experience.

Bad and would never recommend to a friend. Excuses for lack of quality workmanship and no desire to improve.

I am appalled at some of the glaring issues, shortcomings and bad planning - expected better!

We told our construction supervisor in November the cabinet doors had to be replaced 27 doors and nothing.

This is our second Pulte Home, one in Michigan & one in Florida. I feel confident in the quality of the build and they stay behind their product with a good warranty. Everyone we dealt with was responsive to our concerns.

He knows his business, responds when corrections/actions need to be taken.

When you promise 72 holes of golf, deliver 72 holes of golf. When you promise to fix a window cracked by construction prior to the move in, fix the window. I work in the service industry and my wife did as well prior to retirement. Being truthful is forefront in maintaining a reputable business.

While we completely understand the issues with labor and materials in this current environment, we don't understand why we were not proactively kept informed regarding delays. Unless we contacted our construction supervisor and pressed him for information, we were not informed about any changes in the schedule. There were too many things left undone in the house at closing.

All the staff ae responsive and transparent. Great experience.