Del Webb Reviews

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear you enjoyed working with the sales and building managers and felt well informed throughout the construction process! It’s great to know everything was completed on time. We truly appreciate your feedback, thank you again. ^KH

Del Webb responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive homebuilding experience with us! It's wonderful to know that everything was completed on time and you are happy with your new home! Thank you again for your feedback. ^KH

Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear that Dana guided you smoothly through the buying process, Jack took care of the details that truly make a difference, and that the warranty department has been awesome to work with! It’s also wonderful to know that Freda at the clubhouse front desk has made such a positive impression and genuinely cares about the residents. We truly appreciate your kind words and are happy to have you in the community! ^KH ... More

Del Webb responded:
Thank you for sharing your feedback and for choosing Pulte again! We’re glad to hear that you love the community, but we’re truly sorry that construction errors affected your experience and required postponing settlement to resolve them. Your feedback is important to us, and we would like to make leadership aware of this. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that you love the floorplan and that the Stardom model, with its storage and walk-up attic, met many of your needs. At the same time, we’re sorry for the disappointment regarding the actual attic space and understand your frustration that this issue wasn’t identified earlier in the process. We appreciate your feedback, as it helps us improve moving forward, and we’re happy to hear that you still love your home and are enjoying the community and everything it has to offer! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that everyone, from sales and construction to warranty, has been informative, responsive, and a pleasure to work with! We truly appreciate your kind words and are glad you had such a positive experience. ^KH

Del Webb responded:
Thank you for sharing your feedback. We understand how frustrating it is to be unable to add features you felt were important, especially when you were willing to pay for those upgrades. While we do have standardized building plans and limitations on post-design changes, we recognize that requests like garage insulation, a pull-down staircase, or access to drawings can significantly impact homeowner satisfaction. Your comments are valuable, and we’ll be sure to share them with our team as we continue evaluating ways to provide more flexibility and transparency for future homeowners! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re delighted to hear that Mitch took the time to understand your needs and helped make your building journey a positive one. It's great to know that Kurt continues to be such a helpful presence even after the sale! We appreciate your honesty about the closing process and are glad things went more smoothly once decisions were finalized. We’re thrilled to know you’re happy in your new home and wish you many wonderful years ahead! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that Andrew stayed on top of everything needed before your move-in and that Danielle was so knowledgeable and easy to communicate with, even on her days off! It’s wonderful to know that the home you chose was well designed and exactly what you were looking for. We truly appreciate your kind words, enjoy your new home! ^KH ... More

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear that you love the home’s layout and plan and that your experience at the Design Center was positive. At the same time, we’re truly sorry that the paint workmanship, wall texture, door finishes, and concrete work did not meet your expectations. Your comments regarding lighting, ceiling fan options, and paint selections are valuable, and we’ll be sure to share this feedback with the appropriate teams as we continue working to improve both quality and design offerings. Thank you again. ^KH ... More

Del Webb responded:
Thank you for taking the time to share your feedback. We're delighted to hear that your experience was seamless throughout! It's wonderful to know that Sean was friendly, professional, and helpful throughout your process. Congratulations on your new home, enjoy! ^KH

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you were impressed with the build schedule and that Eric did a great job keeping you informed about progress and any concerns along the way. We truly appreciate your kind words and are glad you had such a positive experience! ^KH

Del Webb responded:
Thank you for sharing your experience. We’re delighted to hear that every step from planning meetings and options to walkthroughs and on-time completion made your move worthwhile. It’s great to know that Steve has been informative, friendly, and continues to be available for support, and that you’re happy with the quality, options, and appliances in your new home! We truly appreciate your kind words and your recommendation! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that your homebuying and build process was fantastic, and that Natrone provided such responsive and helpful support throughout the journey! We truly appreciate your recommendation and are so glad you had a great experience! ^KH

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear your buying experience was positive and that you’re enjoying your neighbors, but we’re sorry that several design and fixture choices have caused frustration. Your insights about usability, upgrade pricing, and standard features are incredibly valuable and highlight areas where we can better meet homeowners’ needs. We appreciate you bringing this to our attention and will be sure to share your comments with the appropriate teams as we continue improving our designs and options. Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your feedback. We’re truly sorry to hear that unskilled workmanship and communication challenges made your building process so frustrating. We appreciate you bringing these concerns to our attention and will be sharing your feedback with the appropriate teams so we can work to improve both the quality of work and the support provided throughout the build. ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re delighted to hear that the entire journey has been excellent! It’s great to know that our sales team, construction management, and service staff have all been professional and supportive, and we’re especially pleased that your independent inspector was impressed with the quality of construction. We truly appreciate your kind words, enjoy your new home! ^KH ... More

Del Webb responded:
Thank you for providing feedback for us. We’re sorry to hear that your experience with purchasing a home didn’t meet the expectations you had. If you’d like to discuss any concerns in the future, we’re here to listen and help however we can. ^KH

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear that the process was efficient and that communication from both the financial and construction teams was excellent. It means a lot that you even recommended family members, and we’re thrilled to hear they’ve moved in as well. We truly appreciate your kind words and are happy you had such a great experience! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re delighted to hear that Carolina Overlook offered the perfect blend of lifestyle, community, and value you were looking for! It’s wonderful to know that the home, the neighbors, and the overall process made your move, well worth it. We truly appreciate your kind words and are thrilled you’ve found your place in our community! ^KH ... More

Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience with our team from beginning to the end! It's wonderful to know that you are happy with the final product, enjoy your new home! ^KH

Del Webb responded:
Thank you for sharing your experience, Lawrence! We’re thrilled to hear how much you love your new home and that you feel the quality and community are well worth the investment. It’s wonderful to know that both the people and the home have made such a positive impression. We truly appreciate your kind words and are so glad you’re enjoying your new space! ^KH ... More

Del Webb responded:
Thank you for bringing this to our attention. We're delighted to hear that you had a good sales experience but are truly sorry to hear about your post-closing experience. We'd like to ensure these items get reviewed, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that the workmanship, site cleanliness, supervision, and overall quality control fell so far short of your expectations. We appreciate you bringing this to our attention, and we will be sharing your feedback with the appropriate teams to ensure it is taken seriously and used to improve our processes. If you’re open to it, we would welcome the opportunity to reconnect and review any remaining issues to help work toward a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear your purchase process went well, and we completely understand how overwhelming all the warranty and HOA information can feel at first. It does get easier as everything becomes more familiar. If you ever have questions along the way, we’re always here to help! ^KH ... More