Del Webb Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9712 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Del Webb - Our builder was on point informative and gave us an update every
- Julio A.
- Verified HomeBuyer
- February 01, 2022
- Land O' Lakes, FL
Our builder was on point informative and gave us an update every week on the progress of our home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - The people were very upfront about schedule issues.
- Richard S.
- Verified HomeBuyer
- February 01, 2022
- Ocala, FL
The people were very upfront about schedule issues. Great communication
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Do yourself a favor and don't build a Pulte home.
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Georgetown, TX
What a mess. The care they take while building your home is well below any expectation I would have expected. They don't cover anything. My cabinets are nicked, the countertops are scratched, the workmanship is well below normal. My floors were so dirty I had to call a tile company to come and clean them. My carpet is stained and I have to live with it. If you decide to build with Pulte, do yourself a favor and don't upgrade anything. Do it after you take ownership. This was by far the worst experience I have ever been through.
Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Del Webb - We love one new home.
- Jean M.
- Verified HomeBuyer
- February 01, 2022
- Spring, TX
We love one new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Sales person was great.
- Scott J.
- Verified HomeBuyer
- February 01, 2022
- Ponte Vedra, FL
Sales person was great. She kept us well informed throughout the process and addressed our questions promptly.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Tanya and Blue are very good
- Robert G.
- Verified HomeBuyer
- February 01, 2022
- Mesquite, NV
Did a very excellent job dealing with the Covid problems
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - The move in was well organized
- Corinne W.
- Verified HomeBuyer
- February 01, 2022
- Westborough, MA
The move in was well organized
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They did their best with the pandemic and supply chain issues.
- Eric R.
- Verified HomeBuyer
- February 01, 2022
- Rancho Mirage, CA
Not much attention to finish work detail. Still waiting on the refrigerator after 3 months in. I wish I had known about the palm tree and streetlight locations before we paid a lot of money for the view.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Congenial
- Doris P.
- Verified HomeBuyer
- February 01, 2022
- Summerville, SC
I would inspect daily. I don’t think the workers are concerned about taking pride in the workmanship. Too many projects for one Superintendent. Walk-thru … pay more attention to details. Cleaning crew unsat. No idea when punch list will be completed. No communications given on repairs. I love the area and my neighbors.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 2
Positive attitude
- Michael D.
- Verified HomeBuyer
- February 01, 2022
- Ocala, FL
I chose Stone Creek because of excellent design and great options available for our new build. Quality workmanship.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Much improved since our previous purchase.
- Anne-Marie B.
- Verified HomeBuyer
- February 01, 2022
- HENDERSON, NV
Much improved since our previous purchase.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
They delivered a good house on time despite supply chain problems
- Fred P.
- Verified HomeBuyer
- February 01, 2022
- Chaska, MN
Their on site construction people are tops.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Did not serve all the same way.
- James G.
- Verified HomeBuyer
- February 01, 2022
- Land O' Lakes, FL
Many different policies during the build process due to covid and supply issues. However, the builder chose to change course on supplies in midstream leaving us to wait for delivery.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Our Construction Managers
- Mark R.
- Verified HomeBuyer
- February 01, 2022
- Immokalee, FL
Building a new home from a distance can be quite difficult. Thanks to our pre-settlement construction manager, Max, he kept us in the loop. After construction, Eliot was amazing, scheduling sub-contractors to come in and make the repairs. As with any new home, things are not perfect when you move in. Great experience with these two gentleman.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The lack of craftsmanship in the final product delivered and the team's pride in such poor work.
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Saint Cloud, FL
Don't trust when they say issues will be addressed. They are not, in addition they work to distract you and keep you from uncovering the issues.
Del Webb responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Del Webb - We’ve had experience with Pulte before and it was good.
- Steven C.
- Verified HomeBuyer
- February 01, 2022
- Buckeye, AZ
We’ve had experience with Pulte before and it was good. Pulte today is unresponsive to all the mistakes in the workmanship of these homes. At this point, I’m terribly disappointed in Pulte. It appears that nobody wants to take responsibility.
Del Webb responded:
We are disappointed to hear that we have not giving you a second good experience and would like to look more into what went wrong. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Del Webb - All small issues were addressed and resolved
- Bruce D.
- Verified HomeBuyer
- February 01, 2022
- Bradenton, FL
All small issues were addressed and resolved
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Experienced builder and outstanding support staff
- Randi J.
- Verified HomeBuyer
- February 01, 2022
- Saint Cloud, FL
Thanks to an outstanding team of professionals that Del Webb / Pulte have assembled at the Sunbridge, Florida community I have had an excellent experience from start to finish. I am very happy to now be moved into my new home in this very special community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - The process was pretty straight forward.
- Robert M.
- Verified HomeBuyer
- February 01, 2022
- Okatie, SC
The process was pretty straight forward. The communication was great from start to finish. Our site supervisor did as good a job as you can with the lack of workers in this environment. We are confident we have a great built home but have only been in for a month. Our biggest complaint was the lack of attention to detail on the finished product. Felt like corporate was in a hurry to close and the site supervisor was being pushed to close. I had to give a lower Value for price pain because the market is just ridiculous right now and the cost of building supplies is through the roof.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Exceptional field managers
- Walter H.
- Verified HomeBuyer
- February 01, 2022
- Spring Hill, TN
Beautiful home built in timely manner. Exceptional field managers who are responsive and personable. ( James and Connor). Warranty person very responsive too (KrisAnn). Great floor plan friendly neighborhood.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Recommend
- Chris S.
- Verified HomeBuyer
- February 01, 2022
- Ocala, FL
The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Working with the salesperson and the construction manager was
- Julio B.
- Verified HomeBuyer
- February 01, 2022
- Immokalee, FL
Working with the salesperson and the construction manager was pleasurable. The details of the finished product, unfortunately, fell short.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Del Webb - Great sales and construction personnel.
- Linda M.
- Verified HomeBuyer
- February 01, 2022
- Haymarket, VA
Great sales and construction personnel. Siobhan and Will were very responsive to my questions and concerns. Despite supply issues my home was delivered less than 2 months after the projected date.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - Recurring delays.
- Susan J.
- Verified HomeBuyer
- February 01, 2022
- Aubrey, TX
Recurring delays. Request for predrywall inspection was sent to City of Little Elm 5 weeks after my inspector did his inspection. Bricks are normally put up in 4-5 days. Mine took 4 weeks and delayed driveway and other outside work. $1000 to upgrade paint and it isn’t washable. 7 months between building permit and occupancy permit.
Del Webb responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
The constant communication between site manager and us!!
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Ocala, FL
We searched all over the state. Love Del Webb locations the most.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Albuquerque, NM (83)
- Athens, GA (103)
- Atlanta, GA (424)
- Austin, TX (471)
- Charleston, SC (230)
- Charlotte, NC (116)
- Chicago, IL (20)
- Cleveland, OH (23)
- Columbus, OH - Coming soon!
- Dallas, TX (374)
- Detroit, MI (33)
- Flint, MI - Coming soon!
- Fort Myers, FL (128)
- Greenville-Spartanburg, SC (13)
- Hilton Head, SC (409)
- Houston, TX (300)
- Indianapolis, IN (297)
- Jacksonville-St. Augustine, FL (452)
- Lakeland-Winter Haven, FL (49)
- Las Vegas, NV (632)
- Martin-St. Lucie-Okeechobee Counties, FL (259)
- Melbourne, FL (138)
- Minneapolis-St. Paul, MN (184)
- Morris County, NJ (115)
- Myrtle Beach, SC (312)
- Naples, FL (195)
- Nashville, TN (237)
- New Haven-Meriden, CT (26)
- Ocala, FL (432)
- Ocean County, NJ - Coming soon!
- Orange County, CA (41)
- Orlando, FL (400)
- Philadelphia, PA (77)
- Phoenix-Mesa, AZ (744)
- Raleigh-Durham-Chapel Hill, NC (424)
- Riverside-San Bernardino, CA (355)
- San Antonio, TX (178)
- Sarasota-Bradenton, FL (533)
- Savannah, GA (14)
- Stockton-Lodi, CA - Coming soon!
- Tampa-St. Petersburg, FL (249)
- Tucson, AZ (107)
- Washington, VA (288)
- Wilmington, NC (133)
- Worcester, MA (97)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.