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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9522 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9522 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Del Webb - Value for dollars spent is good.

  • Gary G.
  • Verified HomeBuyer
  • October 27, 2021
  • Rancho Mirage, CA

Value for dollars spent is good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

When we were looking at retirement areas and homes, Festival had the most friendly staff and people.

  • Michael R.
  • Verified HomeBuyer
  • October 27, 2021
  • Buckeye, AZ

The process was 99% positive. During final walk thru there were several things not completed and missed. Made a mistake after our construction manager asked to sign off even though not 100% then the next day got an email from him asking for a good review, we did. Then still waiting to get things fixed. Dishwasher was not hooked up at all. So I had to do it myself…. Door from garage to laundry room was missing a seal so bugs have easy access, had hire a exterminator…

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 1

Floor plan is great

  • Bruce M.
  • Verified HomeBuyer
  • October 27, 2021
  • Fuquay Varina, NC

We had a good field manager but he had too many homes to oversee. As a result, there is much sloppy workmanship that needs to be repaired or replaced after closing.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Del Webb - Great people to work with in buying home.

  • Rajendra P.
  • Verified HomeBuyer
  • October 27, 2021
  • Jacksonville, FL

Great people to work with in buying home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ed Huncherick exceptional

  • Dennis O.
  • Verified HomeBuyer
  • October 27, 2021
  • Georgetown, TX

Ed Huncherick was our House manager and provided excellent communication and commitment in completing the job under difficult circumstances.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

building supervisor

  • Magdalen B.
  • Verified HomeBuyer
  • October 27, 2021
  • McKinney, TX

My building supervisor kept me up to date on all aspects of the home during building. After closing, the same excellent service has been provided by my warranty advisor.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Truly the last home we will buy!

  • Diane R.
  • Verified HomeBuyer
  • October 27, 2021
  • Ocala, FL

Our new home is very well-built. This is our "forever home" and we are pleased with the construction and finishes. Probably one of our best decisions was to buy a Del Webb Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS

  • Edgar L.
  • Verified HomeBuyer
  • October 27, 2021
  • Fuquay Varina, NC

THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Truly a DREAM home!

  • Ronald W.
  • Verified HomeBuyer
  • October 27, 2021
  • Immokalee, FL

I watched my new home go up week by week since March 2021. I had a number of opportunities to speak with the Field Managers and their associates and found everyone to be professional, friendly, and helpful. Pulte truly does take pride in their Del Webb homes! My excitement grew as my home got closer and closer to completion. Closing and move in day were among the happiest days in my life. Moving into such a beautiful home for my retirement years truly is a dream come true

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder did not make the repairs that was pointed out on the initial walk through checklist

  • Elizabeth P.
  • Verified HomeBuyer
  • October 27, 2021
  • North Las Vegas, NV

The small things that was pointed out from the walkthrough was not repaired.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

Response to address issues with minor building flaws

  • Nancy M.
  • Verified HomeBuyer
  • October 27, 2021
  • Immokalee, FL

Too much constrution at same time delaying home closings.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - We were impressed with the model homes and our salesperson was

  • Michael M.
  • Verified HomeBuyer
  • October 27, 2021
  • Aubrey, TX

We were impressed with the model homes and our salesperson was awesome. The construction supervisors were awesome. However, the quality of the final product was very sloppy. Lots of paint splatters on the new floors and outside on concrete, cabinet trim not finished professionally, dishwasher that doesn't work, just general lack of attention to detail.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 3

Satisfied

  • Michael J.
  • Verified HomeBuyer
  • October 27, 2021
  • Mesquite, NV

All in all it’s a satisfactory transition I moved here from Northern California to Mesquite the area is nice the people of been wonderful my only issue is is that with the Del Webb folks it takes a while for them to respond back to any issues that you have one that I experienced was my hot water heater I never heard back from anybody still working on it

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Amazing selection of homes (10 models) to choose from.

  • John C.
  • Verified HomeBuyer
  • October 27, 2021
  • Rancho Mirage, CA

So many options, so little time. There are a lot of decisions to make with the myriad of design options offered. Have fun and indulge a bit. You’ll be glad you did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Weekly updates on progress.

  • Margaret H.
  • Verified HomeBuyer
  • October 27, 2021
  • McKinney, TX

Kristin called weekly to provide update me on the progress or delays in delivery of materials. Completion was on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - We settled on sept 9.

  • Linda P.
  • Verified HomeBuyer
  • October 27, 2021
  • Ponte Vedra, FL

We settled on sept 9. I’m still waiting for warranty work to be completed. No one will respond to me when I call to see what’s happening. Very frustrating.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

A GREAT EXPERIENCE START TO FINISH

  • Justin H.
  • Verified HomeBuyer
  • October 27, 2021
  • Spring Hill, TN

Everyone we dealt with, from day one to getting the keys to our home has been awesome. Very friendly and quick to respond. In addition, the on-site warranty team has been awesome answering questions and fixing a couple of minor issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The workmanship is not quality

  • James B.
  • Verified HomeBuyer
  • October 27, 2021
  • Spring Hill, TN

The workmanship is not quality

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

The dedication and attention to detail displayed by our Field Manager Robert Wood. He did an exceptional job in making sure the our home was done right.

  • Edward R.
  • Verified HomeBuyer
  • October 27, 2021
  • Port Saint Lucie, FL

Make sure your Field Manager is committed to doing a good job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Construction Manager

  • Beverly R.
  • Verified HomeBuyer
  • October 27, 2021
  • San Antonio, TX

This builder homes are nice and well built. I like fact indoors you don’t outside noises. Plus, they offer many designs and models, for any price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Overall great experience from start to finish.

  • Albert S.
  • Verified HomeBuyer
  • October 27, 2021
  • Spring, TX

Overall great experience from start to finish. Very happy with the decision we made.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst Home Buying Experience

  • Kathleen M.
  • Verified HomeBuyer
  • October 27, 2021
  • North Las Vegas, NV

By far, the worst new house purchase I've ever made - this is my fourth. Pulte can speak of quality, but there is no evidence of quality in my house. And the design oversights are astounding. Even junior architects shouldn't make such fundamental errors - doors that open on to each other, doors that cannot be opened unless another door is closed, air vents over dining table and living room seating area, windows that cannot be opened all the way because there is no grab handle on the bottom of the windows to close them, 'frameless' shower enclosure only missing the cheap aluminum frame on the ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte’s poor quality workmanship

  • Robert C.
  • Verified HomeBuyer
  • October 27, 2021
  • Spring Hill, TN

We have walls that are totally out of plumb. Some outlets are crooked and there are cracks in the crown.

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 3

We were kept well informed on all matters

  • Lloyd B.
  • Verified HomeBuyer
  • October 27, 2021
  • Buckeye, AZ

We were remote from the process but we felt very confident they had our back.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality, Value and Personalization

  • William C.
  • Verified HomeBuyer
  • October 27, 2021
  • Corona, CA

The high quality of our home was surpassed only by the outstanding Pulte staff. From sales, finance, insurance, building inspections and follow-up, each individual with whom we interacted were of the highest level of informed, efficient, and personalized professionalism. All aspects of interaction with Pulte fully deserve 5 stars. We LOVE our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5