Del Webb Reviews

While we understand supply chain issues, the lack of communication about said issues causing a three plus month delay in closing was difficult to deal with. Losing a project manager during the build added to our frustration. The quality is acceptable and most problems are addressed in a timely manner but I would not have expected quite so many issues in a new build. The staff has been very pleasant and conciliatory but clearly over booked as additional construction moves forward.

Not particularly happy with Pulte mortgage experience.

Seems like they are more concerned about number of homes being sold and not quality and/or pride in their work.

The overall high quality of the building and materials.

The customer service is 5 star, would definitely trust this company to my friends

Working with Kristen Springer was the best part of buying our new home. Kristen is a real asset . She follows up and answers all questions. The actual process of working with sales was difficult and at times confusing.

It's all about communication with any builder. Stay informed, don't hesitate to ask questions or express concerns...in as polite and friendly a manner as you'd expect yourself. And remember, no one is perfect. All that being said, Del Webb rose to the occasion each and every time! I would do this again with this builder!

I especially appreciated the way my field manager Andrew kept me up to date on the progress of the construction and the way he brought the project in on time despite the supply chain issues created by the pandemic.

My wife and I had a great experience from initial purchase to move in. Builder’s team did a quality work. Through the weekly updates and pictures we learn about progress. The builder and his team deliver the work he promised all the way from start to finish.

The sales, loan, and closing staffing was very thorough and professional. These three critical functions of the home buying process worked well and I would say a rating of 4 to 5 is just fine. However, the quality of the workmanship and oversight was average at best. Bad caulking, painting, and cleanliness in terms leaving open food at the construction sight resulted in an unusual amount of bugs and etc. Floor had holes in concrete foundation in which we could not verify whether this matter was corrected before floor installation.

extremely messy with paint, grout , 4 weeks with out irrigation or grass being cut, so far

Attention to detail, outstanding quality control and communication throughout the process, and immediate, thorough responsiveness to any questions or issues.

Despite economic conditions and deadlines it all came together beautifully

Great buying experience , prompt delivery , good quality

I would not build another home with Pulte. I love my new house and glad I did it, but I would not do it again

Punch list items have not been corrected.

The buying process was easy. However the fact that you only have two weeks to make any changes or upgrades was troublesome. The pricing of upgrades is outrageous. Why the home has tile- carpet - tile in the entry makes no sense. And asking for that small piece of carpet to be tiled was not allowed.

It can take a while to get issues with the build quality taken care of.

Way to many items that had to be addressed after delivery. Building foreman should have seen these problems and addressed then while building. This is the poorest built home we have owned inn10 homes.

Love the community and we love our home! There were delays outside of our control and outside of Pulte's control as well, so that part was frustrating for everyone. My only real complaint is that we have been in our home over a month now and we still have a non-working oven. We waited weeks for the appliance repair person to come out as instructed, only to learn that the main problem is an electrical issue. Now we have to wait for an electrician to be scheduled. The fact that Pulte is okay with us living without a working oven and isn't doing all they can to more quickly rectify the situation is disappointing. Other than that, the home itself is beautiful and we love living here! ... More

A well designed home and community

Good experience. We communicated via text and communication was good and timely. We like this community and the concept which Del Webb developed. Lots to do and a good place to downsize. Safe and secure!

Phil, our building supervisor, went above and beyond our expectations. He sincerely cared about the construction and quality of our home. He was readily available to answer any questions we may have had; from beginning to end. Always kind and courteous, Phil made the building process very enjoyable.

Lovely home! Some communication issues, plus still waiting for some follow up work to be completed. Great project manager, who has been very responsive.

The process went smoothly and on-time and on budget