Del Webb Reviews

We love our new home!

The sales and building process was excellent.

We can count n Del Webb anywhere (and we have lived in three Del Webb’s across the country) to be great homes, safe communities, and super follow up when things in the house need fixing.

Overall a good experience . Love our new home.Srill have a few issues to be worked out with our home,but we are enjoying our new home.Thanks we live in Del Web.

Quality and continued monitoring of the new builds.

Del Webb / Pulte Homes is a good company for sure but like ALL big builders, they look for ways to cut cost and in my opinion, sometimes they go to far. We like our home but wish we had more choices for simple upgrades such as a better quality paint upgrade and a trade up version of the tankless water system. The overall experience was good and we are happy but the builder could improve the customer experience side of the process. Yes, we like Del Webb eTown and yes we like our home!

I would suggest hiring private inspectors though out the process. They will ensure that everything is done right.

The entire experience working with Pulte Homes and Del Webb was very stress free... I also went with Pulte Homeowners Insurance, Pulte Mortgage and Pulte Title for a seamless experience...

Working with construction boss who was able to answer questions as we moved toward competition.

Bad closing experience with Builder. All buyers should be careful!!!

Great challenges facing all builders that are difficult to manage. That said, the list of issues is a lot to manage after closing. Responsive but slow to actually correct.

I am impressed with the thoroughness applied to the home building process

Easy to work with, and always responded quickly to answer questions.

Our salesman Bill O was a pleasure to deal with. Honest and trustworthy. We live up north and he kept us up to date with the build every step of the way. From start to closing everything was well organized and easy to complete.

My home was not finished when I moved in.

If you asked me, what would make the process of buying and subsequently moving into my new home better? I would tell you to have patience, because you will need it. Some of the trades people need to pay a bit more attention to detail, and to make sure that their work meets the standard of what the home buyer expects. The follow up care is responsive and will address any issues. However, I feel many things could be avoided if those trades people placed a bit more care in their work. Overall, I am very happy with my home and really like the community. It’s just those issues with the quality of some of the work by some trades people that I have an issue with. The bright side of that is that the builder does address and remedy whatever issue there may be. I just feel some of it could be avoided if done properly the first time… ... More

Any concerns we had throughout the process, we knew we could call on Tim and he would be over in 5 minutes or less. My home is beautiful and I give Tim all the credit for making sure it was perfect! He is absolutely amazing to work with!

Poor quality in workmanship and not responsive to fix them

Knowledgeable salesperson, great plans with lots of options made buying easy. Build process was explained well, and necessary changes were resolved as quickly as possible. Pleased with final results.

Pulte employees and sub contractors are spread too thin and can not provide the proper attention to quality.

We looked at a lot of developments and I really wanted to build with Pulte and found a great location and start the building process. We had some hiccups that were quickly resolved a little later in the process and they delivered a very nice home. As far as production builders they did a great job. Our field manager that was assigned to us at the end was awesome.

Typical builder issues be prepared to accept less than what you are told and everything will be fine.

Poor communication and poor construction

Great building manager. Trim & doors leave something to be desired…..Some areas the woodwork looks poor. No touch up paint left for us at all. Wire shelving installed with plastic clips, rather than metal, consequently we had a long closet shelf fall down! very poor that we had to pick everything out just two wks after we signed. Very rigid about changes. We had 3 plumbing errors where there was a pipe in the middle of the den, a drain in master closet rather than utility room, & plumbing put in at wrong end of shower. We were told it would be fixed & yes it was.

The pandemic delayed the process, but we are delighted with our new home.