Del Webb Reviews

Homes are built very fast. Hopefully at no sacrifice to quality!

We absolutely Love our home!

My shower has of on handle opposite of shower head .

Builders team was very good. I realize that a lot of issues we faced were do to supply issues that were out of builders control. That is why I could only give a 3 star rating for home buying experience.

Builder needs to use pocket doors where appropriate. Really should include shower grab bar for safety. Also remove trip hazard at sidewalk to Front door

Once I got a new project manager, the build ran smoothly with constant communication which I so appreciated.

YOUR OPERATION PEOPLE ARE GREAT.EXTREMELY RESPONSIVE AND DEDICATED TO BUILDING A WONDERFUL HOME.

Everyone we dealt with was great, even though our home was delayed by nearly 3 months, we always felt they cared about us and our problems.

While we believed build quality was good, two construction issues occurred after closing. However, Pulte was responsive with correcting them. It was just a big nuisance issue to have repair services coming afterwards to fix them. From sales side, it seemed that anything we asked for was a "no" to do. Pulte will NOT deviate from their spec. However, we found they offered others in community options we were not made aware of. Some people even brought in design ideas from other Pulte communities. We bought at end of build out, so it now seems the idea was to get them sold, built and out, without any special changes or offerings. ... More

Pulte mortgage and insurance were difficult to work with often not keeping me up to date or calling me back in a timely manner!

There were problems with delays and no materials. We had to spend additional monies that wasn't budgeted for living expenses over and above. Not very pleased with timing. House is fine.

They are a great builder and did respond to the MANY errors & back ordered product that were missing from our home.

I would like a better system of repairs or other problems in the home handled by the builder for the first 30 days at least instead of immediately passing these situations on to the warranty department.

Purchasing, choices, construction process........all very good to great! Mortgage process.........the worst experience of all!

Susan is a terrific sales person. She encouraged me to continue when I was disappointed with the loan application. I contacted a local loan company that approved me and she quickly suggested a home finish ready to move

we are disturbed that the finish work is not up to par. The painting work was terrible. They painted over red mud, missed lots of spots, They planted sod over scraps of roofing shingles so the grass was not growing. We went out and grabbed sod from a pile in the street and fixed this problem ourselves. Took 8 weeks to fix a problem created by Pulte Mortgage people that would have only taken a couple of minutes to fix.

They do an exceptional job.

I think they need to have someone help the new owner fill out the paper work...Where everything is, shopping, registering your car, info on banks, Dr., etc. Coming from out of State it is a little confusing trying to connect all the dots. You're pretty much left on your own to figure it out...

Examine every single detail of the model home so that there are no surprises with your actual home. Take nothing for granted.

Mike W our project manager was fantastic.

Dell Webb standards are excellent, but the quality of the workmanship is mostly subcontractor dependent. Our field manager was excellent and required many do-overs by subcontractors not meeting Pulte standards, but not everything could be identified and fixed.

Dealing with Pultie and Del Webb went as expected.

I found that our construction supervisor, Chris, was unresponsive and said what ever would make us happy at the time with no follow through vs. our warranty supervisor (Julie) who is totally responsive and takes care of any problems in a timely fashion and follows up to see that work is done to our satisfaction.

I have only lived here for 6 weeks. It would be better to ask after I have been here longer. It has not been without issues. Some have been resolved and some are pending. I continue to notice things.

There are a couple issues I have that should have been explained regarding the outside structure before I purchased the house. Other than that most of the house is beautiful and I am enjoying living in Texas.