Del Webb Reviews

Make sure your Field Manager is committed to doing a good job.

This builder homes are nice and well built. I like fact indoors you don’t outside noises. Plus, they offer many designs and models, for any price.

Overall great experience from start to finish. Very happy with the decision we made.

By far, the worst new house purchase I've ever made - this is my fourth. Pulte can speak of quality, but there is no evidence of quality in my house. And the design oversights are astounding. Even junior architects shouldn't make such fundamental errors - doors that open on to each other, doors that cannot be opened unless another door is closed, air vents over dining table and living room seating area, windows that cannot be opened all the way because there is no grab handle on the bottom of the windows to close them, 'frameless' shower enclosure only missing the cheap aluminum frame on the top side, shower door that only opens out so water drips on the floor and shower mat cannot be used, no towel rack - must step out of the shower dripping wet to reach a towel, and the list goes on. And the poor workmanship - damaged countertop, damaged cabinet doors, wrong shower tile, horrible paint application, and more. I've been in my house for six weeks and the 'warranty' work is ongoing. Thus far, no design deficiencies have been fixed. ... More

We have walls that are totally out of plumb. Some outlets are crooked and there are cracks in the crown.

We were remote from the process but we felt very confident they had our back.

The high quality of our home was surpassed only by the outstanding Pulte staff. From sales, finance, insurance, building inspections and follow-up, each individual with whom we interacted were of the highest level of informed, efficient, and personalized professionalism. All aspects of interaction with Pulte fully deserve 5 stars. We LOVE our home.

We love our new home!

The sales and building process was excellent.

We can count n Del Webb anywhere (and we have lived in three Del Webb’s across the country) to be great homes, safe communities, and super follow up when things in the house need fixing.

Overall a good experience . Love our new home.Srill have a few issues to be worked out with our home,but we are enjoying our new home.Thanks we live in Del Web.

Quality and continued monitoring of the new builds.

Del Webb / Pulte Homes is a good company for sure but like ALL big builders, they look for ways to cut cost and in my opinion, sometimes they go to far. We like our home but wish we had more choices for simple upgrades such as a better quality paint upgrade and a trade up version of the tankless water system. The overall experience was good and we are happy but the builder could improve the customer experience side of the process. Yes, we like Del Webb eTown and yes we like our home!

I would suggest hiring private inspectors though out the process. They will ensure that everything is done right.

The entire experience working with Pulte Homes and Del Webb was very stress free... I also went with Pulte Homeowners Insurance, Pulte Mortgage and Pulte Title for a seamless experience...

Working with construction boss who was able to answer questions as we moved toward competition.

Bad closing experience with Builder. All buyers should be careful!!!

Great challenges facing all builders that are difficult to manage. That said, the list of issues is a lot to manage after closing. Responsive but slow to actually correct.

I am impressed with the thoroughness applied to the home building process

Easy to work with, and always responded quickly to answer questions.

Our salesman Bill O was a pleasure to deal with. Honest and trustworthy. We live up north and he kept us up to date with the build every step of the way. From start to closing everything was well organized and easy to complete.

My home was not finished when I moved in.

If you asked me, what would make the process of buying and subsequently moving into my new home better? I would tell you to have patience, because you will need it. Some of the trades people need to pay a bit more attention to detail, and to make sure that their work meets the standard of what the home buyer expects. The follow up care is responsive and will address any issues. However, I feel many things could be avoided if those trades people placed a bit more care in their work. Overall, I am very happy with my home and really like the community. It’s just those issues with the quality of some of the work by some trades people that I have an issue with. The bright side of that is that the builder does address and remedy whatever issue there may be. I just feel some of it could be avoided if done properly the first time… ... More

Any concerns we had throughout the process, we knew we could call on Tim and he would be over in 5 minutes or less. My home is beautiful and I give Tim all the credit for making sure it was perfect! He is absolutely amazing to work with!

Poor quality in workmanship and not responsive to fix them