Del Webb Reviews

Everything needs to be verified . There was some issues that had to be addressed and are not satisfied as of this date.

This was our first-time building. As we raised our concerns, our field manager pretty much consistently dismissed us and didn't address the issues. The landscaping was unacceptable for many reasons-didn't matter that we weren't satisfied. To be fair the Warranty department is great, responsive in a timely manner, and motivated to correct the issues.

Have been pleased. Zach is the best. The workers in landscaping and home building construction have been awesome & work hard.

buliders were ok at 1st they stayed in communication , but not towards the ending phase

It wasn’t a good experience! With the title company!

There were numerous items to be handled at settlement . We did not move in until 6 weeks after settlement. Numerous no shows from vendors. I assure you if you do not settle they will be handled immediately . We are finally getting some progress .

Marshall was great to work with—lots of attention to detail throughout the process and follow-up after completion. A+!!

Overall construction is very good but "standard options" should be much better at this price point. Quick examples; you shouldn't have to pay extra to get interior window trim and 5" baseboards; carpet padding should be much better; and garage doors should be insulated instead of single layer sheet metal. We tried to keep upgrades to a minimum because the many of the prices are just ridiculous, but it still took more than $100K to turn the standard house they offer into a house we wanted but could still afford. We did our "final walkthrough" the morning of closing because they were still trying to finish projects which should have been completed the week before. We should have just delayed the closing because getting final fixes to the issues we found during and before that walkthrough has taken more than six weeks. ... More

I love my new home! There have been some issues, but the builder has been responsive. Communication during the building process was not great. The closing date kept getting pushed out which caused some difficulties for me. Closing was completed smoothly on site which was great.

Extremely long ordeal. Poor quality of products and installation of products. Warning: do not sign off until All items are complete. Side garage door should be standard, not an upgrade. No vanity lights above mirror in master bath. Just lights on 10ft ceiling. Vanity lights an upgrade too?

Very pleased with Pulte. No horror stories at all.

The salesperson, Travis, was dishonest with me. The house is beautiful, but the quality of workmanship and finish work are disgusting. I been in my house for two months and still am looking at much blue tape. Quality of drywall work and the condition of woodwork and doors are very sub par. Patrick, my representative, I believe , is trying to get things fixed but there is a long way to go.

Bad communication after closing Paint on lanai And 4 pavers marked for replacement not done, trash drawer not installed correctly, one side not attached. Grouat issues in several places

Build a good home, but it is built too fast. I am having things fixed or repaired that I missed during my walk through. Crooked vent through ceiling, incomplete retaining walls, scratched window, damaged sink, cracked cement at entrance, damaged vinyl window frame, touchup outside and inside, loose faucet spout in master bedroom, kitchen cabinet slider stuck, finish on kitchen cabinets needed touchup paint and better finishing. My view that I paid for has been cut in half.

Pulte at Del Webb. Is only about money. You did not like what I said before and I stand by my words. Entire experience has been disappointing especially since we settled. My yard is a mess and hazard to my health!!!!

Quality of workmanship below average. Still finding issues every week. Warranty team not very responsive.

Great quality and amenities in the area

House lacked attention to details before closing. Builder are building so fast results are sloppy

I wouldn’t do it again!

I should have taken pictures during my pre-drywall walkthrough. Would have been helpful to document how my home was wired. Throughout my life, (aside from Del Webb) I’ve experienced four new home builders—after each I’d promise myself ‘never again!’ But Del Webb was uniquely different, except for a lack of full disclosure on the part of sales/agent, this build process was an improvement!!

If you get granite, it may not look like what the sample showed. It might be lighter, darker, not as much variety in color, not consistent design, etc. Brick choice will also not match choice as may be lighter than sample. To get the color of cabinets, we had to upgrade to self-closing and pull-out trays which were more expensive since there were only 2 VERY basic colors. Home clean up left much to be desired and are working on items. Grass is lumpy and needs topsoil in many areas as not rolled enough for even surface.

Overall it is a very nice home

Had an excellent experience with Pulte mortgage/loan department with the process and satisfied overall.

There is no issue left unattended, no matter how small. It seems they really want you to be satisfied.

On August 29 I sent Pulte a repair request on 11 issues. No response. I submitted a lanai screen request to HOA on August 10. Still no response. It should not take this long for a simple matter.