Del Webb Reviews

The communication should have been a lot better than it was. Due to the lack of communication, it cost us a lot of money.

Steven Locke was great. He explained everything fully knew what he was talking about. He helped get last minute details completed.

When the housing market went crazy, they did not cancel your contract and hold you over a barrel to pay more, like other builders did. There are several things they do extra that others don't (in Texas). I believe they should point outl those attributes of the building process up front during the sales phase.

That there is not enough storage in the master bathroom and guest bathroom, The towel bars are plastic, not enough light in the bathroom. The thermostat is old school and not easy to use. I had to call in a service order to get my back door working so it would not stick and a service order to have a kinked pipe straightened out so my dish washer would work.

As a 1st time new construction buyer, I was pleased to see how smooth the process went from our initial model tour to our escrow close.

- Quality and value of new home -- sloppy paint job, poor workmanship, ingenuine, defective and/or substandard products - Poor quality control by Quality/Safety manager - Inspection: Demand more time, Don't be rushed. Hire professionals for detail inspection - pre-drywall and final.

The lack of communication during and after construction was, and continues to be, very unprofessional. The sales person was great, but the people handling the mortgage and title were careless in their work with us (especially when it came time for the wire transfer) and that created a very stressful situation for us as buyers. After living in the house for a month, we still have numerous unresolved issues (such as no caulking in bathtub, large gash in wall by the cooktop hood, lots of paint/glue/something spots on the floor tiles, pantry shelves and doors are missing as are towel racks in bathrooms). Someone finally came around and installed a gasket around the exterior door frame of the door in the master bedroom. The gaps were so big that wind, sunlight and lots of bugs came in the room. And did I mention that there were several families of field cockroaches and crickets living in the house when we moved in? The interior of the house upon closing was dirty and landscape sand was on the driveway/patio/sidewalk pavers which eventually was tracked into the house. This huge lack of details is not what we expected out of such an expensive house. ... More

What stood out the most was our construction manager!!! His name is Guy and he made sure our home was completed just the way we wanted it!! We did some give and take and at the end we have the most beautiful home!! Thank you Guy!! Pete & Midge

good experience would do again

Minor issues with items not completed at closing

They kept me informed through the whole building process, and provide answer with any concerns I had in a timely manner.

Great place to live. Great company to build with

Love the home we bought.

It's been a big inconvenience pointing out so many imperfections on the entire home at all categories. Ex: Paint-Cabinets, Hardware, Fixtures, Stucco, Solar, Electrical and many others.

So many things that needed to be done delayed closing and supervisor promised to get them done along with some small items done after close, but didn’t do them. They are on 30 day punch list. Still waiting for toilet holder and 2 towel rings, unacceptable!

We had an great experience with Pulte Builders. Considering we are out-of-state buyers, communication was very important to us. Highly Recommend.

You have to keep bothering them to repair fixtures. Electrical problems etc.

Because of our career requirements we have had three houses built by major home building companies prior to our Del Webb House. Without exception our Del Webb House has the best quality and value. The process was excellent as we were not able to be present for the building of our house it was completed in excellent condition throughout the Covid 19 time frame. Our sales rep Candee made purchasing our home easy and fun and our building manager Gabe presented us with a near perfect home. We love our neighborhood and all the amenities that go with it.

Paint used in all areas including kitchen and bathrooms is FLAT.

we have a very responsive project manager

Attention to details by project managers

NOT top grade. Obviously rushed work ( slapdash painting, wrong measurements and materials, missing materials.wilful lack of communication. abandonment by supervisors,etc) Cust Care Management required continual pleas and proofs

I like the area very much. Lovely neighbors

Del Webb Bexley is there excellent builders for 55+ community. They have laid plans for excellence in home building, community, environmental & long term health & happiness. I am impressed with their professionalism & treating me, the buyer, with respect and family helpfulness starting from beginning of mortgage application through my first year In my beautiful home. Thanks for everything!

the hole process was great.