Del Webb Reviews

Great buying experience. On time delivery was great. Post closing fixes a little slower than expected.

Candee is super. She was honest trustworthy and worked to give us the best deal on buying she could.?she keep us V informed through the process and beyond. She communicated with us on a regular basis since we were out of date. She always had a smile and ensured we understood everything. She respond no matter when we contacted her. She made the experience easy. The inspector Mark was outstanding. He contacted us through out the build process to show us by FaceTime what was being done as our hose was built.?he did walk through with us monce we arrived in town and explained how our house was engineered. He endured us the house was built to Pulte excellent standards.. He was friendly excited about telling us about the house. He endured any mistakes were corrected during his inspections. He enjoyed working with us was honest and up front on everything. He took get care to keep us Informed. ... More

We had a great experience buying our home in Del Webb Cypress Falls in North Port FL. Everyone we dealt with was very knowledgeable and helpful. The construction manager was excellent and kept us informed throughout the entire build process. We are very satisfied with our home purchase and highly recommend Del Webb as an active adult retirement community.

At first we were very happy with everything but as time went by we were not that happy

Well organized purchasing experience that began with sales and continued through selection of home features and construction.

In my personal experience this company have a lot room for improvement..

We were told everything would be done before our celebration. It was not.

You would not even want me to review what I think of DelWebb right now!!!! And none of it is the construction manager’s fault!!!! Nick has been great but terrible plumbing for MB toilet that WORKS!!!! The service wait is 2 weeks!!! Unbelievable!!!!

My home was completed right on schedule.

In general, this is a well built home. Most of the problems were related to poor painting quality issues.

The model homes and availability of staff to answer questions were great.

The choice of colors of sidings throuhg out of the community make it look very sad.

I have never lived in a house with such quality construction - not even sure I have ever been in one this nice. Everything little thing was thought out in advance - mitered joints are perfect, trim is perfect; all the doors and cabinets are hung perfectly; tiles are perfectly installed; the big glass door on the shower are perfect; the sprinkler system is absolutely incredible, pavers are perfectly installed; I couldnt believe the garage was sheet rock, textured, painted and trim at the base! I never knew an in-wall pest control system existed. I have never had all the appliance booklets like this. I think if word gets out, people are going to line up to buy. ... More

I was very excited to own a quality built Pulte home,but Pulte did not deliver. I would recommend getting an independent inspector before closing. The quality control was poor. The list of issues was given to the project manager one week before closing but did not get completed before closing. They have assured me they will fix all the problems when I return to Florida in the fall. I would like this to end up being a great experience.

It is a 55+ community. The lot looked flat but we ended up with a lot of steps in both entrances to the front of the house. I feel like should be avoided in a 55+ community.

great feedback while been built lack of response to warranty issues

Models vs options were not clear. Ex - all other townhouse models have shelf under stove top in cabinet. Milan does not. Model has chefs kitchen so there is no way to know there is no shelf - just an empty box. Deceiving!!!

The project mgr was very helpful and knowledgeable

Nice home. Wish closing wasn’t rushed for a better walkthrough experience.

We had a wonderful experience with Pulte/Del Webb-Lake Oconee; from start to finish! From the moment i requested a tour; to meeting Jenna & working with her throughout the whole buying/building process; to meeting/working with Daniel, in the building process; to working with Pulte Financial; all these people have been so helpful, knowledgable, great communicators, friendly, courteous, kind & i just cant say enough about all of them! Pulte is VERY lucky to have these people on their team and representing the company- GREAT JOB!!

Recommend waiting to build a home when not in a housing boom in order to ensure better quality control and customer service.

We were pleased to receive weekly updates from our Salesperson, Ken and our Building Supervisor, Andrew while our home was being built. (We were out of state.) The staff at the Title Company and the Design Center were great, providing us with all necessary documents and updates. Mortgage Company also made long-distance qualifying as easy as possible, although scanning documents was sometimes challenging.

The house is awesome. But, The ac went out 2 times. the 1st was on the 2nd day we moved in. I walk over to the trailer to ask for help. They got a tech out right a way and 1 hour later it was fix. The 2nd time was on 7/11/2021 @ 430. I made a call to warranty and they said they will get a company out to look at the unit. The tech on location for 2 hours and he stated they have order a mother board for the ac unit. That was on Sunday and no AC until Thursday around 12 noon. So far it working ok. The paint job was the worst paint job I to paid for out of my 5 house. With runs on all the wall and dry walls not done right. I call this in to warranty and they sent out a dry wall repair person. He stated this was the worst dry wall he has seen in the Del Webb homes. He was in the house for 2+ hours fixing bad paint and dry wall. The next day the painter came over and now all done. They have to replace the 1 rear glass door. The front door of the house before we moved in the door was kicked in and the frame broken. The bath tub has been repaired 3 times. Due to your personnel working over it and putting heavy scratches. I brought a new home from Del Webb not a used home. I had lights when we moved in and about a week later we lost the hallway lights. I notified the warrenty about it and it took to 7/27/21 to get the light fix. We have other problems and were working with Eric and Chelsea ... More

I never expected to have so many things wrong with the house. I The quality of work on the interior was quite poor. I paid for things up front that I had to pay someone else to make right. I'm here about six weeks now, and very little has been fixed by the builder.

The Del Webb team was wonderful from beginning to end with always keeping me updated with information on each stage while my home was being built, which gave me confidence that I would close on schedule.