Del Webb Reviews

It has been working out well!

We did our walk thru and the place was a mess and was told they would do a final clean. Pointed out several issues inside and outside of the house. Received a text 3 days later that everything was fixed and we could move in. I am out of state so I did not come back for 3 weeks. When I arrived w truckloads of items to move in the majority of the walk thru stuff had not been complete and the house was filthy. The superintendent did get most items fixed in next 2 days but I should of never had to delay my move in or call people to come fix and clean. I am still trying to get the last few items fixed and no one will return my call. My confidence level of the quality of this home is very limited based on the lack of cleanliness and quality in presentation of the house. It is very obvious in this market that Pulte/Del Webb is trying to capture as much profit and putting quality secondary. ... More

Very upset about no wall or gate for service door in the garage. Why even offer it. I would’ve never ordered it waste of time and money .

Good construction manager and superintendent! Average and sloppy subcontractors. Good follow up and correction of building flaws and imperfections created by subcontractors.

Run!!!! Don’t buy from Pulte Homes as they were awful to work with! Everything from yard to doors- painting poor - Sheetrock poor; just an awful experience!! And they make you feel like you should just accept the their poor workmanship!

We are a satisfied customer.

Be careful and get involved. Trust but verify. Not all supervisors are the same and some don’t supervise until after something happens. Some talk good, but when it comes to delivery well it is another story. Sales need to listen to the customer.

I lived in a Del Webb home in the Las Vegas area for over 20 years. I love the Webb homes for build quality and long-term investment and active life style living . From sales to closing, and aftercare offered, I'm extremely happy with my choice.

We were very impressed with the whole experience!

Very good quality home but a lot of construction related problems which need to be resolved.

Other then the length of time to build the house the entire process was great. The quality is top notch and the value of my home should only increase with time. My relationship with the builder's team was very good throughout the whole process.

As with all new homes, there will be some issues to work through; however, my building supervisor, Cody, was very responsive and made sure my issues were resolved and I was happy.

My sales rep Pete kept us informed on the purchase and building process in a professional and timely manner

The initial experience was pleasant however things quickly deteriorated right before closing. Issues with Pulte Mortgage, items not fixed that was noted during final walkthrough. We had an issue with the electrical outlets not working in the island and it took many follow up and escalated calls to get it resolved. Broken promises made by Pulte customer service manager and sales manager was no where to be found. No one wanted to take ownership and resolve the issue. As a customer, I shouldn’t have to be the one chasing. Several neighbors provided similar experiences.

Sales, building people were great. The mortgage people were also good to work with. But the underwriter for the mortgage was a big sxxxx ox bxxxx. I would never deal with Del Webb or Pulte for a mortgage or any other products again.

Communication,And willingness Of sales agent and construction superintendent to resolve issues In a timely manner. The building process was efficient and timely. However the closing was a nightmare

Great neighborhood and thoughtful folks from sales office to builder representatives.

Very happy with the home

Would recommend DelWeb to other home buyers.

Good quality condo. No grab bars in showers even though this is a senior (55+) community. With over $ 28,000 in options, kitchen stove exhaust does not ventilate outside. HOA monthly charge of $ 423 only provides landscaping and internet for home owner, rest is for community development. Not too happy about it. Other than those items, it is a good home, nice area.

Check on building process during building

Buying a new home from Pulte/Del Webb is smooth, the construction process is good and the people all round are responsive. We just wish we we told more up front what to expect as the building process unfolded.

We had a great purchasing experience with Kristin and building experience with our construction manager NIck. Both are an asset to your company.

The builder needs to take more time and making sure that the home is in good working order, before handing over to the homeowner. They need to hire more staff on the Job Sites to insure that this happens. We are now hiring an Inspector to make sure that this house has been built propertly .

Simply put, Pulte/Del Webb is an extremely responsive, accomodative, reliable builder of high quality homes.