Del Webb Reviews

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that your journey has been the easiest and most efficient you’ve ever had! It’s wonderful to know that the consistent updates and communication made a positive difference for you. Congratulations on your new home, enjoy!

Del Webb responded:
Thank you for your feedback. We’re so glad to hear that David and Sam supported you every step of the way and made your experience such a pleasure! We truly appreciate your kind words, and if you ever need anything as you continue settling in, we’re here for you. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear that this has been the best home-buying experience you’ve had! We truly appreciate your trust in us, and if there’s ever anything you need as you settle into your new home, we’re here to help. ^KH

Del Webb responded:
Thank you for taking the time to share your experience. We’re delighted to hear that our team made the building process smooth and easy, and that any questions or issues were addressed quickly! It’s great to know your home moved through construction without delays once permitting was complete. Congratulations on your new home, welcome home! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that Lance took great care of any issues and that your home was completed ahead of schedule! We appreciate your feedback regarding the yard and understand how important it is for the grading to feel smooth and even. Thank you again. ^KH

Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you’ve experienced fantastic communication, timely follow-up, and quality results! We truly appreciate your kind words and are here for you whenever you need anything. ^KH

Del Webb responded:
Thank you for your incredible feedback. We’re truly grateful for your kind words and thrilled to hear how positively our team impacted your experience! It’s wonderful to know that each of our team members all played meaningful roles in guiding you through the process with care, knowledge, and dedication. We’re honored to have earned your trust and to have been part of such an important milestone. We appreciate your kind words, welcome to the community! ^KH ... More

Del Webb responded:
Thank you for your feedback. We’re thrilled to hear that communication, follow-through, and customer service have all exceeded your expectations! It’s great to know that our team has consistently been polite, considerate, and attentive to your concerns. Congratulations on your new home, welcome to the community! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear that everyone you worked with was responsive and supportive throughout the process! It’s wonderful to know that their communication helped make your home purchase and construction journey feel smooth and easy. Congratulations on your new home, welcome to the community! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re truly sorry to hear that the last-minute underwriting requests and the transfer of your mortgage created frustration and anxiety for you and Lorraine. We understand how stressful the financing process can be, especially when unexpected issues arise. Your feedback is very important, and we’ll be sure to share it with the appropriate teams so we can continue improving the experience for future homeowners. ^KH ... More

Del Webb responded:
Thank you so much for sharing your experience. We’re thrilled to hear that every step of your journey was such a positive one! Kristen, Shayne, Dan, and Orlando will be delighted to know how much you appreciated their support and guidance. We’re honored you highly recommend the Del Webb experience, and we’re excited for you as you begin this next chapter in the community! ^KH ... More

Del Webb responded:
Thank you for your feedback. We’re thrilled to hear that you had such a positive experience and felt welcomed and supported throughout your entire process! It means a lot to know you’d recommend us to others. We’re grateful to have you in the community, and if you ever need anything, we’re here to help! ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you felt at home in the community from the very beginning! It’s great to know that our sales, construction, and customer care teams made such a positive impression and supported you throughout the journey. We’re delighted that you love your new community and your forever home! ^KH ... More

Del Webb responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear about the ongoing issues with your window blind and the lack of timely communication and follow-through. This is not the level of service we strive to provide, and we understand how frustrating it must be to wait multiple times without resolution. We'd like to make leadership aware of this situation, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you had a great experience with us and that you’re enjoying the community! It means a lot to know you’d consider us again for future homes. Congratulations on your home, enjoy! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear you’re not experiencing any issues with the home itself, but we’re sorry for the disappointment regarding the discontinued kitchen backsplash. We also understand the frustration with the Ring doorbell tool not being left behind. We'd like to make leadership aware, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with our team! Congratulations on your new home, enjoy! ^KH

Del Webb responded:
Thank you for sharing your feedback with us. We’re very sorry to hear about the issues you’ve experienced and understand how frustrating it must be to deal with these problems after moving in. The lack of insulation and rushed final corrections you described are not the quality standards we strive to uphold. We appreciate you taking the time to share your experience and will share your feedback with our construction leadership for review. ^KH ... More

Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you enjoyed the weekly updates and photos throughout the construction process. Keeping you informed every step of the way is important to us, and we’re happy to know it added to your experience. If there’s anything you need moving forward, we’re here to help! ^KH ... More

Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with our team! It's wonderful to know that you are enjoying the location of the community and overall look of the homes. Congratulations on your new home, enjoy! ^KH

Del Webb responded:
Thank you for sharing your honest feedback. We’re glad to hear you appreciate the overall concept, but we’re truly sorry that the design and finishes did not meet your expectations. We'd like to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Del Webb responded:
Thank you for sharing your feedback. We’re so glad to hear you had a fun experience, and we love knowing that Walker made such a great impression! If there’s anything you need as you settle in, we’re here to help! ^KH

Del Webb responded:
Thank you for bringing this to our attention. We’re truly sorry to hear about the issues you’ve experienced since moving in, and even more concerned to hear that your attempts to reach the team have gone unanswered. We'd like to escalate your concerns to our leadership, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^KH ... More

Del Webb responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that your project manager provided such a clear, patient, and thorough walk-through and delivered on everything promised! We truly appreciate your kind words and are glad your experience was a positive one. Congratulations on your new home, welcome to the community! ^KH ... More

Del Webb responded:
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how disappointing this has been. The quality concerns you described are not reflective of the standards we aim to deliver, especially for such an important investment. We’d like the opportunity to review your situation and ensure your concerns are addressed properly, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More