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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8601 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8601 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Still waiting

  • Spencer S.
  • Verified HomeBuyer
  • May 04, 2022
  • Fishers, IN

After many delays in our closing date, almost 5 months, we have closed. Some of the issues we noticed at closing still haven't been addressed and many other small things have been noticed, which were not easily seen. Like shoddy finishing on the spakling, cabinet installation, screens too small to fit windows etc.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Del Webb - I had expected a much better quality home from Pulte and was

  • Wayne A.
  • Verified HomeBuyer
  • May 04, 2022
  • FLORENCE, AZ

I had expected a much better quality home from Pulte and was disappointed in the quality issues found upon move in.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - Poor materials and poor workmanship.

  • Larry D.
  • Verified HomeBuyer
  • April 11, 2022
  • Georgetown, TX

Poor materials and poor workmanship.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Great deign, poor execution by contractor & subs

  • Donald K.
  • Verified HomeBuyer
  • April 08, 2022
  • Rancho Mirage, CA

The design of the homes, orientation of lots and the overall community are awesome. The construction process is underwhelming. Had to schedule every trade to come back to make things right. Example - our exhaust system above the range was installed without the duct (3.5’) connecting the fan to the outside ducting. Bad painting, drywall, I’ll-fitting doors, etc. Best advice - forget upgrades. Buy with “included” and upgrade after mow-in.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

New Home

  • Nona B.
  • Verified HomeBuyer
  • April 07, 2022
  • OCALA, FL

Quick to sell, slow to respond to builder issues that need to be corrected immediately

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Warranty lacking

  • Michael W.
  • Verified HomeBuyer
  • April 06, 2022
  • Buckeye, AZ

I’ve got issues that were identified at COE that got pushed to warranty and nobody has addressed them. It’s been over a month since I reported the items to be fixed and no answers or updates from Pulte.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

No communication

  • Robert R.
  • Verified HomeBuyer
  • April 06, 2022
  • Rancho Mirage, CA

Love the home , but they ruin the experience by always keeping you in the dark And if there’s questions. Hard to get answers

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 2

Del Webb - This is not a custom builder and they are very rigid in what

  • Grant K.
  • Verified HomeBuyer
  • April 06, 2022
  • Bradenton, FL

This is not a custom builder and they are very rigid in what they can do. Resolving construction issues is painfully slow.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - The buying experience is good but after an hour walkthrough or

  • Anonymous
  • Verified HomeBuyer
  • March 21, 2022
  • North Las Vegas, NV

The buying experience is good but after an hour walkthrough or turn over is not enough as you go thru each day, you’re finding more and more that should have been done or corrected before the turn over of the house. Each detail is a must to be inspected by each homebuyer based on their upgrade’s and quality Of materials and the way it was installed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

The Closing and follow up punchlist has been painfully slow

  • Gregory W.
  • Verified HomeBuyer
  • March 16, 2022
  • Buckeye, AZ

Too many issues remained at closing (missing materials, scattered docs, one sink had no plumbing. And its taking a long time to get the work done.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Del Webb - Master bath tile needs to be redone in areas and waiting for

  • Victoria K.
  • Verified HomeBuyer
  • March 09, 2022
  • Fuquay Varina, NC

Master bath tile needs to be redone in areas and waiting for time to be scheduled on that. Electrical outlets all had to be rechecked due to loose wiring that caused flickering of light fixtures and kitchen lighting to not work. We feel the construction was rushed and very disappointing for a Dell Webb home.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

No communication

  • Frances C.
  • Verified HomeBuyer
  • February 08, 2022
  • Spring, TX

Be very careful before you sign. Sales team will say anything to make a sale. I ended up with my dream home on a lot with a tiny backyard that has a 45 degree slope. Totally unusable space. I feel I was mislead and am very unhappy with my choice. Beware.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Delays, delays and more delays

  • Casey K.
  • Verified HomeBuyer
  • February 08, 2022
  • Georgetown, TX

I guess anyone buying a new house is having the same experience we had. Material and labor shortages kept pushing back our move in date. When we were told the house was ready for our final inspection we saw some clear examples of hurried workmanship that was careless and incomplete. We were told the items would be fixed ASAP. That was nine weeks ago and most of the items haven’t been addressed. Covering crakes with caulk didn’t quit live up to quality workmanship. We been fixing some of the blemished stuff ourselves. Not our best experience with our builder.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

The purchase was easy but promises made about cleanliness of worksite and responsiveness is subpar.

  • Sharon H.
  • Verified HomeBuyer
  • February 08, 2022
  • Aubrey, TX

When buying, you’re told how clean they keep the worksite. Not true. Workers leave trash, food, etc laying around. Walked all over drywall with muddy feet then drywall is hung muddy. Floors aren’t covered during paint touch up and drops of paint aren’t cleaned during final cleaning. Slow response to calls (if it even happens). Nails is street. Landscape bushes weren’t stabilized and are bending over. A small piece of bamboo to secure a crape myrtle with string etc isn’t secure.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Items from the final walk around are not completed after closing a month ago. Still waiting for screens - window and sliding door, grab bar in shower, towel racks, toilet paper holders, tiling finishing. Disappointing when I spent a lot of $.

  • Anne B.
  • Verified HomeBuyer
  • February 08, 2022
  • Saint Cloud, FL

Make sure everything is done before closing.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Delays in finishing and very slow response to warranty issues.

  • Jeffrey D.
  • Verified HomeBuyer
  • February 08, 2022
  • Bradenton, FL

Pool construction was a disaster. Crushed underground pipes found. Sub had not properly tested. Multiple delays in addressing punch list and warranty issues. How long does it take Pulte to change a light bulb (actually fix a light post) that has never worked in the two months since closing? Don't know, because still not fixed.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Good structural design but attention to quality and detail is needed

  • Cynthia C.
  • Verified HomeBuyer
  • February 06, 2022
  • Spring Hill, TN

I like my new home and the community. The property management staff has been helpful. The design of the house attracted me to it. The open kitchen, the covered lanai, and the covered front porch are all desirable. I am very happy with the led lighting. I would suggest that a buyer add extra lighting over the location of the headboards of the beds and by the entry door in the garage. I am glad that I did this. I was disappointed by the many items that remained unfinished at the time of the closing. I am spending a lot of time assisting with the resolution of the items. If I am not here at ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Reputation

  • Yogeshchandra A.
  • Verified HomeBuyer
  • February 02, 2022
  • Saint Cloud, FL

No flexibility in home design and choice of options. Rushes you and forces you to closing even though home is not completed to your satisfaction.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - We love the design and layout of our new home.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Rancho Mirage, CA

We love the design and layout of our new home. However there was a rush to complete it and close escrow, which left too much to be corrected. The builder has been slow in response to our concerns.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Great design and sense of community, poor delivery of home and still a lot of work to be completed a month after closing.

  • David C.
  • Verified HomeBuyer
  • February 01, 2022
  • Rancho Mirage, CA

I love the design of these homes, my neighbors and sense of community. There was no attention to detail towards quality of workmanship during the final month and I am still waiting for about ten trades to finish. I am still missing screens, parts of walls and ceilings were not painted, front door still needs repair, while some work has been done much remains.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Did not serve all the same way.

  • James G.
  • Verified HomeBuyer
  • February 01, 2022
  • Land O' Lakes, FL

Many different policies during the build process due to covid and supply issues. However, the builder chose to change course on supplies in midstream leaving us to wait for delivery.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - Very friendly, helpful people but the quality of the materials

  • Lauren K.
  • Verified HomeBuyer
  • February 01, 2022
  • Florham Park, NJ

Very friendly, helpful people but the quality of the materials are poor and many problems with installations.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

No COMMUNICATION

  • Bernard P.
  • Verified HomeBuyer
  • January 23, 2022
  • Immokalee, FL

Home three month behind schedule . No one touched the home for three month. Excuse after Excuse

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - I feel that the building process was too rushed towards the end

  • Karen S.
  • Verified HomeBuyer
  • January 19, 2022
  • Ponte Vedra, FL

I feel that the building process was too rushed towards the end so that we could move into our homes ASAP and consequently, workmanship suffered.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Del Webb - Disappointed in follow thru and quality.

  • Karen F.
  • Verified HomeBuyer
  • January 12, 2022
  • Florham Park, NJ

Disappointed in follow thru and quality.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2