Del Webb Reviews

Everything was great, I just think that they should probably offer a little nicer homes for money. I understand the community is great just feel like the quality of the products put in the home are substandard. I think they sacrifice quality for quality.

We recently purchased a new Del Webb home in Sun City Griffin. Like any hone build, there were certain parts of the build that did not go smoothly. The Del Webb team was very responsive to addressing the problems and we ended up closing on time.

They did a good job on my house. The only thing I really didn't like was the landscaping. I wish they'd had a way to upgrade the landscaping from the get go, but instead you have to go after market and make due with plants you probably don't want. There are a few other little things that were inconvenient, but they are not a custom home builder, so you gotta go with the flow. The good part is, they don't charge like a custom home builder either so ...

Todd and Brendan were by far excellent!!! I appreciate them for making this experience an amazing one. We had a few hiccups in the beginning but with their commitment everything worked out. Cheers!

I recently purchased my house and I am very satisfied with the house. There are a few things that could be improved on....placing of the furnace in the attic isn't the best idea, (was used as a space saver idea but really having a 55+ person pulling the attic ladder down & climbing up the ladder to replace the filter in the furnace needs to be rethought out), also placing the attic ladder in the master bedroom closet was placed extremely close to the clothes rack so blouses,dresses, or pants can't be hung...you have to move them before pulling down the attic ladder, then there isn't any place to hang hand towels or wash cloths next to the sink in the master bathroom. Otherwise I am pleased with the house. ... More

Superb experience from sales to follow ups after closing! This is our third new home build in 8 years and this was by far the most enjoyable even during a pandemic!

reputable, known to use good products

The builder has no desire to build an energy efficient home even though they pretend they are. For example, they do not offer upgrades to energy star appliances. The engineering of the heating and cooling system is incorrect for the modern tight construction of the home. They install only inexpensive single stage systems which are not energy efficient in tight construction. In addition, they do not offer an upgraded filter system for customers with allergy issues. With the short runtimes of a single stage system, humidity levels will not be controlled contributing to mold and mildew issues. The heart of a new home is the HVAC system. The lack of an upgrade option for a more efficient two stage system with proper air quality management rates this builder an "F" grade. ... More

Having 3 different project managers during the build because 2 left the company didn’t help. The attention to detail was lacking in one main area... painting! We had spent extra to have the doors and trim painted black... well the moldings where put down were white , so the tried to paint them once installed... black paint on the carpet, tile and grout... still not resolved. The overall house turned out beautiful. The quality of the other finishes are awesome. I also don’t understand why carpet is installed before the house is painted. The paint job is truly the only thing I’m very disappointed in.... you can’t make the house your home, putting up art and pictures until the painting issues are corrected. ... More

Quality design, materials, and workmanship. Any corrections needed were promptly addressed.

That they care about their customer and want to make it a home that they will love.

From sales (Darren), construction Jacob, was very professional and willing to assist and facilitate the the stressful experience into a joyful one. Jacob for example would send weekly updated pictures of the progress of our house. Thank you so much! I most certainly would recommend Del Webb to my friends and families. Thanks again Del Webb!

Process was made very easy, although the selections at the Design Center are very limited and very expensive.

Customer Service is excellent. Very transparent

Realizing that this is not a custom built home, the builder could have been a little more flexible. For example, I wanted to upgrade the paint( very low grade) both exterior and interior. The answer was NO. I wanted the builder to not assemble the master closet shelving, the answer was NO. Didn’t know that my garage was not going to be finished until a month before closing. The Sales rep was a nice guy, but he made several mistakes during the build and didn’t offer certain option that we could have purchased. There were other issues as well. It wasn’t all bad and they did do certain things right, but there is definite room for improvement and the leadership needs to understand customers needs. ... More

mostly excellent with a couple of blips here and there.

We bought into DW for the lifestyle and amenities A+

We absolutely love the Del Webb Bexley community. Overall, the build experience was great, Pulte mortgage process was terrible and the after close warranty process has been mediocre.

Quality home, caring people, great community.

Love the home...solidly built. However, having some issues with uneven floor tiles and am in the process of repairing/replacing these tiles. Hopefully will get rectified soon.

We bought a spec home, so it was designed by the Pulte design team. They did a wonderful job. The home is beautiful inside and out. Pulte has been friendly and responsive.

This was a good experience, sales people was very experienced and helpful, very patient. Building contractor was very thorough and kept me well informed. Communication was a must and he was very upfront with any issues and solutions!

Pulte builds these homes as quickly as possible. They use multiple contractors with little supervision. The Pulte Representative is responsible for overseeing every element for approximately 30+ homes. An impossible task. In my case, the wrong fireplace was installed, the wrong countertops were installed, light fixtures in the wrong place, damaged dishwasher installed (and installed improperly), trim kit left off of oven, 200+ items on walk through punch list...

After spending 500K the homeowner is forced to get a independent inspector to find all the mistakes and required corrections that should be done by Pulte.

Overall pleased with the house. The community at Anthem is super. Great atmosphere.