Del Webb Reviews

The entire process is described from day one. There are stages and time-lines that have to be met and are. Standards are high! David, my builder, made me feel like I was his one and only customer. I've built 3 other homes in my life and this, by far, has been my best experience. They truly care

Structurally solid construction. Floor plans that are well laid out. Immediately felt “at home” in my new house.

The sales person was very helpful when buying the home. He helped me with all my questions.

Our only concern is the responsiveness to post-closing issues.

From the sales process, through building to the final walk through, working with Del Webb was a pleasurable experience. Everyone that we interacted with was professional and knowledgeable .. would highly recommend Del Webb for your home choice..!!

Very easy to work with Dustin, my salesperson

Build was completed in the expected timeframe.

I had never had a house built before and would probably not do it again. It was a bummer seeing poor quality products being used on my house and all of the set backs along the way. I couldn't believe the amount of trash and garbage litter through the job site. I couldn't believe how much people just didn't care. My friend built a house too and she has had a tremendous amount of issues with her house. The neighbors all have a story to share.

We feel the builder should have been more on top of the problem with window delivery time, notify us of problem which caused them to move the closing several times over a two m o nth period.

some workmanship and materials were subpar and are still not corrected, but i still have trust in the builder to fix the problems in the next few weeks.

Upgraded many options in our home at an additional fee.

We previously had a John Wieland home by Pulte Homes, and were very satisfied with that experience. We wanted to build our retirement home and decided to go again with Pulte Homes. We decided to build at their Del Webb at Lake Oconee location, in Greensboro, GA. I grew up on a lake as a child, and wanted to have the same experience, and the added benefits and lifestyle was a plus ... to stay active. Our entire experience with the salespeople, Field Manager and Warrany Manager has been fantastic, and would recommend it to anyone.

Overall we love our home. There are so many things that easily met our expectations. Our concerns our 1 - the quality of the paint inside is terrible. They should have used some kind of latex paint. They used a flat based and every little things that touches the walls leaves marks that need to be washed down. 2 - we had our walk through 2 months ago and still have several things not resolved. I am now leaving voicemails with no response. Very frustrating because we just want to move forward.

Horrible communication with the field manager. Never responds in a timely matter or not at all. Workmanship is poor. I've called customer service several times and still nothing gets resolved.

It appeared that there was a rush to finish the house by closing date. Many small items are still unresolved even after two months

Generally pleased except for dealing with pulte mortgage company.. inefficient & should learn how to listen to their customers..made us wait two days before closing for approval..excessive emails and phone calls

It's unfortunate that one bad experience can ruin an otherwise excellent product. Our garbage disposal was destroyed by a golf ball size glob and other pieces of hardened concrete or grout left there by workers. After some back in forth with the Pulte customer service personnel the disposal was replaced by a plumber. I hope this shoddy workmanship is not repeated elsewhere in the house.

Make sure you visit the home every week during construction so you can keep up with the stuff that needs to be fixed and that isn't done correctly. The entire process is focussed on saving Pulte money, not on producing a quality product.

Good buyer experience, not perfect but much better than most...would definitely feel comfortable buying from them again.

Not what I expected from a well known builder

Del Webb has great processes and follow through to deliver a quality home.

The schedule provided about two months after signing the Purchase Agreement was reasonably accurate all things considered - weather, shortages of building materials, etc.

Only complaint is poor painting of exterior and interior, coat of paint extremely thin and many areas missed altogether. Could have used better painters. We are scheduled for re-touch up

Beware of the lack of quality in the home you are purchasing. Walls out of plum, countertops in bath areas out of plum due to walls mentioned. Floors not cleaned before move in. Poor paint finish on doors and trim. Cabinet supplier not standing behind a workmanship issue. The list goes on, but you can see the problems from this short list.

You do not buy a house you buy the neighborhood experience of an active adult community. If you are willing to get involved in everything that is offered then it is a great purchase. If not you can build your home substantially cheaper. That said our community activities can extend your lifespan