Del Webb Reviews

Stand behind their work.

Time frame for build takes about 7 months, so be patient it will all be worth it.

Jennifer was great about interacting with us. When the home was being built we lived out of state so our adult children over saw everything about the build and Jennifer made sure we were all,on the same page. BTW our kids did a stellar job! We love our home! ♥️

Carefully look your home over.

The "Options" part of the sales process felt somewhat "high pressured", The Design Center coordinator was very professional... There seemed to be some confusion between Sales and Design as to what was an available option and/or included. Once Our Project Mgr. took over everything went seamlessly....he was professional, always in touch, quick to respond to our questions, and very thorough during the "walk thru"

I lived out-of-state for almost all of the building of my new home! However, I was informed, weekly, of the progress by the field manager! I knew that I would have a great home, based on the methods used by the Del Webb builders - and, Del Webb's reputation! I have what I expected - a great new home!

People you work with are nice. However, they contract all work out to third parties. No one oversees the quality of the craftsmanship. We moved in and have have three pages of instant repairs needed. Tile is hollow and crooked, walls are crooked. Off my three inches on top and one on bottom. Worst stucco job ever. And, make sure you check the list of your upgrades to make sure you got all of them. They did not put in our smart home features at all.

It was a good experience and the company met all the deadlines. The only challenge that I have had is that the electric company placed the electric line through the sewer line. The result was that the home flooded when I ran the dishwasher, washer and shower together. The company response was immediate and thorough. Currently in the repair process and pulte has paid for everything and promised to make my home exactly as it was when I moved in.

My first home-building experience went very well. The construction manager kept me informed, since I was 1500 miles away. I only wish there had been pictures of the various stages of construction, but that's just me. However, once I had signed for the house, the service request process is incredibly unresponsive and slow.

Easy to work with, meet their delivery of the home time line

They are receptive to answering questions and going over the details during construction.

We love our new home and have had a positive experience from start to finish.

While teh overall experience was great we did experience with some very poor workmanship with the pastering of the drywall. Throughout the home is was evident that who ever performed the wall finishing SKIP TROROWELING TECHINQUE was Terrible. This was pointed out to our field supervisor who took immediate action to refinhish the poor workmanship. Naturaly there were other issues which we considered minor compared to what I just mentioned. In summary the issue has been corrected.

These homes have nice design factors.

The whole process from selection of style, lot, add-ons to completion was stress free. There was a steady stream of communications and progress reports. We made the right decision to live and enjoy Britton Falls.

What stands out the most is the attention and responsiveness of the entire team as we moved through the process from our initial consideration of purchase to close.

Our project manager kept us informed all along the way. The house turned out just as we have hoped. Thanks for everything.

Pulte is a for profit organization, which is fine, however, they do not have any interest in talking to the customer throughout the home building process. They cut corners where possible and charge the highest prices. Don't believe the sales person, they are going to tell you anything to get you to buy and then there will be an excuse for everything when they can't deliver. They will also retaliate so be careful what you say to anyone involved in the entire process.

Del Webb is a great company primarily because of the great people it employs. Brian Pascal the construction manager who worked with us illustrates the professionalism, competence and dedication that comprise the workforce at Del Webb. It is people like him that make the home building experience stress free, exciting and yes even enjoyable.

Excellent response to help with any need you may have .

Imagine buying an home and physically not seeing it until final week before closing, only pictures from base to completion with bi-weekly updates and depending trusting agent, designer and project manager. Delwebb Pulte did it great, pictures helped, but the WOW being there in person makes trusting people involved great. Also completion was on scheduled as promised.

This is our 3rd DelWebb home, and it did not disappoint.

did exactly what they said they would do - responsive to my questions and problems

Poor quality in construction, items such as paint, tile, trim (inside and outside), bathroom caulk

From purchase to closing I found the whole team to be extremely cooperative and responsive. A great experience.