Del Webb Reviews

As a couple who has built 7 other new homes through the years, we consider the Pulte experience of selecting and constructing the home to be very good. We enjoyed it. The Pulte Mortgage experience was the only black mark on the entire process. Otherwise it would have been 5 star overall.

Overall experience including buying and the friendly staff was outstanding. The builders was very knowledgeable and helpful in every detail while the home was constructed. I would highly recommend this builder.

Very smooth process with sales and construction. You need to have an idea of what you want when you get to the design center. They don't have a real designer who can help coordinate - more of an order taker. Overall end product was great except for a few minor glitches that were corrected quickly.

My experience with the building of my home was good the staff informed me often about the building progress. Sending pictures and answering questions I am happy with my new neighborhood and home.

Fine product delivered in a timely manner.

Have to stay on top of them while building. The Bathroom trim folks and painters leave a lot to be desired.

Build a good house

I am disappointed that a fairly significant issue pointed out during the inspection before drywall installation was not fixed. Now I think it is going to be a major issue when we go for our insertion and items needing attention.

It has been a great experience with a great result. I am very happy with my new home.

Everyone involved in the process has a goal to be very responsive to the homebuyer. The DelWebb/Pulte personnel are professional, courteous, and possess excellent customer service skills. Tina, Michael, Ralph, and Dean are terrific. This has been a very pleasant experience.

Our house was done in the time frame that was expected.

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

House was completed when expected.

Felt like a lot of pressure.

I’m happy with the field manager, he listens and make sure necessary corrections are made

Responsive, great communication, open to questions and concerns, very professional!

Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.

They communicated well and were ahead of schedule; very responsive and professional.

Overall, we had a good experience and would recommend Pulte as a builder. We really enjoyed working with our Field Manager, Joey -- he was very responsive and helpful. Our one BIG complaint has to to do the walls -- the texturing on the walls was very poorly done, and we can't seem to get it fixed. In addition, we're VERY disappointed that our only choice was flat paint on the walls, which we totally dislike. We would have been willing to pay more for a satin or eggshell paint, but it wasn't an option.

Using Pulte for my mortgage provided me with incomparable discounts.

My builder, Harrison, was absolutely awesome!!

From sales to closing a good experience.

Didn’t have many issues with the finished product, but when I did, I got resistance from the Foreman. Shouldn’t have had to threaten to get the granite around the fireplace fixed. Also granite backsplash in Kitchen is separating again. Overall finishes (selections) were not high grade (I.e. cabinets, carpets and trim). Expected more for the $620k we paid for the home. Think we will love the Community. I guess in the end that is what we paid for.

While this is indeed a new house, there is a distinct difference between new construction and a production built house. Options and choices are not what the average person would expect from new construction.

Having purchased the home while it was in the process of being constructed, I was put in touch with the site manager. Both he and the sales representative kept me well informed of the progress of the build. I was sent photos regularly when the dry wall went up; the floor tiles being laid, even the driveway, sidewalk, and landscaping progress. It gave me hope that it would be finished on time...and IT WAS! Even during this time of delays everywhere, my home was finished as promised. Couldn't be happier!!!