Del Webb Reviews

Pulte is a for profit organization, which is fine, however, they do not have any interest in talking to the customer throughout the home building process. They cut corners where possible and charge the highest prices. Don't believe the sales person, they are going to tell you anything to get you to buy and then there will be an excuse for everything when they can't deliver. They will also retaliate so be careful what you say to anyone involved in the entire process.

Del Webb is a great company primarily because of the great people it employs. Brian Pascal the construction manager who worked with us illustrates the professionalism, competence and dedication that comprise the workforce at Del Webb. It is people like him that make the home building experience stress free, exciting and yes even enjoyable.

Excellent response to help with any need you may have .

Imagine buying an home and physically not seeing it until final week before closing, only pictures from base to completion with bi-weekly updates and depending trusting agent, designer and project manager. Delwebb Pulte did it great, pictures helped, but the WOW being there in person makes trusting people involved great. Also completion was on scheduled as promised.

This is our 3rd DelWebb home, and it did not disappoint.

did exactly what they said they would do - responsive to my questions and problems

Poor quality in construction, items such as paint, tile, trim (inside and outside), bathroom caulk

From purchase to closing I found the whole team to be extremely cooperative and responsive. A great experience.

Could use more upgraded trim and doors! Trim painting not done well at all more detail to painting

The overall experience was great. However, the quality of materials, such as windows, and workmanship (crooked walls) is subpar.

Our builder, Dennis, was very knowledgeable and great to work with.

The buying experience with Pulte was amazing. I experienced a strong commitment to quality and an amazing customer service culture throughout all Pulte entities. Whether it be home building, mortgage, insurance or warrant services.

Home was built too quickly. Workman ship is very low quality. No hot water in master shower since Dec 23 Finally repaired on Feb 9. Settlement was Dec 23. Poor quality assurance. Someone should have checked for hot water.

We feel like we got a good value for our money and we love the location.

Same as above. The Del Webb team is top notch.

Builder intently wanted to close on time, promised a concession on a damaged garage floor, gave an estimate for reimbursement of repair and promised repair the next week. Promised repair to "make invisible" damaged quartz countertop. Over a month later, still waiting on garage floor concession and the amount has magically dropped. Builder cannot repair countertop satisfactorily and refuses to replace it. This is all our fault because we trusted them.

The home was built quickly and on schedule but we've had many post construction issues.

Our sales representative was very knowledgeable and very helpful. He and his wife live in Del Webb, and will be great friends. Field Manager was also very responsive and always helpful.

The people we worked with really care about getting this done right the first time.

We are enjoying our new home, appreciate the workmanship but wish there could have been a little more flexibility in cupboard placement.

Community amenities were the primary attraction.

I was interested in a quick move in unit and Del Webb Bexley came through! Their selections hit the mark and proved to be the right decision for me. First interaction with warranty support have been less than stellar but we'll give them more time to get their act together.

I really enjoyed working with my building supervisor Brice. He was always available to me. His work ethics were impeccable. He responded quickly and followed through even afterwards. It was a wonderful experience knowing he was on my side. The head supervisor Bill also was helpful, if Brice wasn’t available he was their. The team worked diligently to get things done.

Don't buy a Pulte home - poor workmanship, lots of issues with poor or no response.. Only good experience was with the mortgage company.

All of the people I dealt with, the sales office, design center and the supervisor of the building of my home were very helpful and responsive to my questions and concerns