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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9629 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9629 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Working with superintendent was a good experience, quality of finishes is poor.

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • FLORENCE, AZ

We enjoyed our superintendent, he did a good job. The problem is with the finishes inside the house. The materials used are definitely builder grade, the paint job is questionable, and the overall fit and finish is borderline. While the house is probably going to last ok, a lot of work needs to be done to clean up the finishes on the doors, casing, and baseboard. The cabinets are a low grade, but the granite countertops are very well done. The texture on the interior walls is adequate, but the interior paint is very low quality. The stucco exterior appears to be good. The insulation is ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - They were responsive to my concerns

  • Thelma H.
  • Verified HomeBuyer
  • January 27, 2021
  • Summerville, SC

They were responsive to my concerns

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Friendly and helpful staff

  • Michael L.
  • Verified HomeBuyer
  • January 27, 2021
  • Myrtle Beach, SC

Home has a good layout. It is spacious with great features like a great pantry and roomy master closet. Quality of materials (counter tops, flooring, cabinetry and fixtures) all top notch. Enjoyed working with Jodi and Ryan to get into our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall very happy

  • Martha H.
  • Verified HomeBuyer
  • January 27, 2021
  • Albuquerque, NM

Love my little house with a view. Del Webb has been good to work with. They’ve communicated thoroughly throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Del Webb - Steve, our construction lead, and his partner were great!

  • Carrie D.
  • Verified HomeBuyer
  • January 27, 2021
  • Buckeye, AZ

Steve, our construction lead, and his partner were great! they were quick to answer questions and fix any issues we had, very responsive and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Builder communicated well throughout the process and delivered

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • Griffin, GA

Builder communicated well throughout the process and delivered the completed home ahead of schedule. Would recommend Pulte Home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - I was unable to make any requests that would require someone

  • David H.
  • Verified HomeBuyer
  • January 27, 2021
  • OCALA, FL

I was unable to make any requests that would require someone to look into an issue

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 2

Del Webb - Rarely have I dealt with any business that delivered everything

  • Diane G.
  • Verified HomeBuyer
  • January 27, 2021
  • Summerville, SC

Rarely have I dealt with any business that delivered everything it promised!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte has a system that is generally efficient and offers the buyers great options. They are very good at managing their system from the selling to the construction of the home.

  • Richard M.
  • Verified HomeBuyer
  • January 27, 2021
  • Richmond, TX

As a couple who has built 7 other new homes through the years, we consider the Pulte experience of selecting and constructing the home to be very good. We enjoyed it. The Pulte Mortgage experience was the only black mark on the entire process. Otherwise it would have been 5 star overall.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Outstanding Customer Service

  • Jose L.
  • Verified HomeBuyer
  • January 27, 2021
  • Saint Cloud, FL

Overall experience including buying and the friendly staff was outstanding. The builders was very knowledgeable and helpful in every detail while the home was constructed. I would highly recommend this builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very smooth process with sales and construction.

  • Carol J.
  • Verified HomeBuyer
  • January 27, 2021
  • OCALA, FL

Very smooth process with sales and construction. You need to have an idea of what you want when you get to the design center. They don't have a real designer who can help coordinate - more of an order taker. Overall end product was great except for a few minor glitches that were corrected quickly.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb - My experience with the building of my home was good the staff

  • Cynthia B.
  • Verified HomeBuyer
  • January 27, 2021
  • Richmond, TX

My experience with the building of my home was good the staff informed me often about the building progress. Sending pictures and answering questions I am happy with my new neighborhood and home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Fine product delivered in a timely manner.

  • John B.
  • Verified HomeBuyer
  • January 27, 2021
  • Lakewood Ranch, FL

Fine product delivered in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Have to stay on top of them while building.

  • David P.
  • Verified HomeBuyer
  • January 26, 2021
  • Hoschton, GA

Have to stay on top of them while building. The Bathroom trim folks and painters leave a lot to be desired.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - Build a good house

  • Geraldine H.
  • Verified HomeBuyer
  • January 26, 2021
  • FLORENCE, AZ

Build a good house

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Build went according to plan

  • Dale M.
  • Verified HomeBuyer
  • January 26, 2021
  • Summerville, SC

I am disappointed that a fairly significant issue pointed out during the inspection before drywall installation was not fixed. Now I think it is going to be a major issue when we go for our insertion and items needing attention.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Glad I decided on Del Webb

  • Jean L.
  • Verified HomeBuyer
  • January 26, 2021
  • Port Saint Lucie, FL

It has been a great experience with a great result. I am very happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Aim To Please

  • Dora B.
  • Verified HomeBuyer
  • January 26, 2021
  • Florham Park, NJ

Everyone involved in the process has a goal to be very responsive to the homebuyer. The DelWebb/Pulte personnel are professional, courteous, and possess excellent customer service skills. Tina, Michael, Ralph, and Dean are terrific. This has been a very pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Our house was done in the time frame that was expected.

  • James R.
  • Verified HomeBuyer
  • January 26, 2021
  • Saint Cloud, FL

Our house was done in the time frame that was expected.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb - Very satisfied with building experience.

  • Anita L.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - House was completed when expected.

  • Donald B.
  • Verified HomeBuyer
  • January 26, 2021
  • Corcoran, MN

House was completed when expected.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Felt like a lot of pressure.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Georgetown, TX

Felt like a lot of pressure.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Quick responsiveness by the field manager to attend to complaints. Brice is an outstanding worker

  • Grace A.
  • Verified HomeBuyer
  • January 26, 2021
  • Land O' Lakes, FL

I’m happy with the field manager, he listens and make sure necessary corrections are made

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Field Mgr - Jerry - has been great. Responsive, attention to detail and follows through!

  • Anne H.
  • Verified HomeBuyer
  • January 26, 2021
  • Bluffton, SC

Responsive, great communication, open to questions and concerns, very professional!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad Closing Experience

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Lakewood Ranch, FL

Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.

Del Webb responded:
We are sorry to hear that you had a negative closing experience. We would like to learn more about your experience so we can learn from it. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4