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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Del Webb - We love our new home.

  • Raymond M.
  • Verified HomeBuyer
  • December 08, 2020
  • Griffin, GA

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Joe the manager and Ralph the manager

  • Lynda S.
  • Verified HomeBuyer
  • December 08, 2020
  • Florham Park, NJ

Love my new condo! Everyone connected to Del Webb has been so attentive and fixed all the problems in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Helpfulness of sales person

  • Marlo B.
  • Verified HomeBuyer
  • December 08, 2020
  • SAN ANTONIO, TX

I used my own inspector for 2nd opinion. Issues he found were minor

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb - Everyone made it very easy to work with

  • Richard H.
  • Verified HomeBuyer
  • December 08, 2020
  • Port Saint Lucie, FL

Everyone made it very easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High quality workmanship and materials

  • Gary G.
  • Verified HomeBuyer
  • December 08, 2020
  • Rancho Mirage, CA

Res[pnsiveness to requests and attentiveness to the buyer's needs whcih have continued without interruption after closing the sale. ; We were immediately made to feel welcome creating a sense of an instant neighborhood. A first class experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Everyone involved with the process of purchasing a home in Bellwether

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Corcoran, MN

Everyone involved with the process of purchasing a home in Bellwether have been very courteous and helpful in our search and decision making in buying a new home. Everything went very smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Mike Perry and his attention to detail.

  • Michael P.
  • Verified HomeBuyer
  • December 08, 2020
  • Bluffton, SC

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The teams have been great to work with

  • Cheryl J.
  • Verified HomeBuyer
  • December 07, 2020
  • Albuquerque, NM

The various teams have been great to work with and have continued to go out of their way to address our questions and issues that have arisen in a timely manner. Our primary concern to date is the lack of care in much of the finish work. Luckily, they have been quite responsive in addressing the issues, it's just disappointing that those items weren't done with care in the first place.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - The front gate system is terrible half the time people can’t

  • Brianne D.
  • Verified HomeBuyer
  • December 07, 2020
  • Florham Park, NJ

The front gate system is terrible half the time people can’t get in and then some days there own all day . They are unnamed a lot . The management company is a bit irresponsible and too far away with only a email not a phone number . If there was a true emergency it would be a disaster . Need more resposible people at front gate .

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 5

Very personable. Multiple issues after closing revealed lack of attention to detail and obvious lack of inspection of plumber's work, appliance functioning, and several other areas. Messy workmanship.

  • Marci B.
  • Verified HomeBuyer
  • December 06, 2020
  • Lakewood Ranch, FL

Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.

Del Webb responded:
While we are pleased to hear that you are happy in your community, we are disappointed that you are not impressed with the quality of your home. We would like to help get those issues addressed and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Strong foundation, not great on details

  • Martin O.
  • Verified HomeBuyer
  • December 06, 2020
  • Georgetown, TX

The foundation and frame of the house is rock solid, but the attention to details not so good. Dozens of nicks, scratches and dings throughout the house, on the walls, doors, door frames, baseboards, window sills, and even the tile floor had several holes like the size of a drill hole. Very weird. The house was finished during Covid-19, so I suppose it is possible getting skilled workers may have been difficult, but I now have a long list of minor but irritating repairs to be made, mostly cosmetic. The biggest issue is the windows are not sealed properly, i can feel cold air coming in from ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Del Webb - The house feels like a quality home.

  • Sandra E.
  • Verified HomeBuyer
  • December 04, 2020
  • Plainfield, IN

The house feels like a quality home. I’m very happy here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Personal help when I moved in

  • Norma V.
  • Verified HomeBuyer
  • December 03, 2020
  • Ponte Vedra, FL

Everyone was very helpful to helping me make the transition

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Del Webb - Great Experience working with the building team.

  • Vera A.
  • Verified HomeBuyer
  • December 03, 2020
  • Florham Park, NJ

Great Experience working with the building team. They made my dream place come true!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Slow or no response to issues after the build I felt like I was nickled and dimed to death

  • Thomas B.
  • Verified HomeBuyer
  • December 03, 2020
  • Georgetown, TX

This is a major investment I expect to receive great service all the way and I am not happy with Pulte

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Our field manager (Loren)

  • Robert n.
  • Verified HomeBuyer
  • December 03, 2020
  • Ave Maria, FL

You have to let the building process work and know they will deliver a great home for you .

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

If you need craftsmanship in a home, Del Webb can't deliver.

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2020
  • Bluffton, SC

Electrical Switch and Outlet Boxes poorly installed causing finish plated to be uneven. Painters solution: caulk uneven plates to hide issue. Walls are uneven throughout the house. They only skim coat the drywall joints. Nothing more. High and low spots throughout the house. They use additional trim on flooring and cabinets to hide the unevenness in the walls and floors. Finish painting on trim is terrible." Brush" painted trim, not sprayed. Painting over dirt and rough portion in trim, the norm. No sanding here. Interior doors are unevenly painting throughout the house, with brush ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Del Webb - Project mgr did a great job.

  • Ernie N.
  • Verified HomeBuyer
  • December 03, 2020
  • FLORENCE, AZ

Project mgr did a great job.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - The actual builder was great.

  • Jane W.
  • Verified HomeBuyer
  • December 02, 2020
  • Rancho Mirage, CA

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Happy with DelWebb

  • Leonard D.
  • Verified HomeBuyer
  • December 02, 2020
  • OCALA, FL

The project manager did an excellent job keeping us up to date with photos, answering questions and checking that all was done well. Been there about a month and all is working well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Del Web has taken all the worry and chaos out of the home building

  • Jeffrey T.
  • Verified HomeBuyer
  • December 02, 2020
  • Wake Forest, NC

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Just a few very minor issues.

  • Patricia A.
  • Verified HomeBuyer
  • December 02, 2020
  • Richmond, TX

Just a few very minor issues. Pulte took care of them just about as fast as I could blink.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - I feel through the cracks at every stage of the process.

  • Crystal B.
  • Verified HomeBuyer
  • December 02, 2020
  • Summerville, SC

I feel through the cracks at every stage of the process. I don’t know if it was because of COVID or not.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Everything was explained every step of the way.

  • Cynthia M.
  • Verified HomeBuyer
  • December 02, 2020
  • Corcoran, MN

Quality of workmanship and explanation of home needs, etc.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - Danelle was a great sales person to work with

  • P C.
  • Verified HomeBuyer
  • December 02, 2020
  • Mesquite, NV

Danelle was a great sales person to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5