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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Del Webb - This was an overall good buying experience.

  • Sue G.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

This was an overall good buying experience. Be very careful when evaluating the upgrades. Sales wasn't always thorough in explaining additional options out there. I recommend looking at the existing homes and see what else they have. Ask a lot of questions.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They were very knowledgeable and courteous

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Aubrey, TX

They were able to fix anything that we had seen that needed to be corrected in a timely manner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amount of loan preclosing after downpayment $142K; jumped to $165 at closing due to all the money-grab expenses. Seller's agent insurance quote of $845 annually was bogus. Amout had jumped to $1161 when policy docs received.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Richmond, TX

Not a pleasant experience at all! We felt exploited and taken advantage of at almost every turn.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Del Webb - Great value for the price.

  • Robert G.
  • Verified HomeBuyer
  • December 01, 2020
  • Port Saint Lucie, FL

Great value for the price. Attention to detail in the construction of the homes and I’m a retired carpenter that’s hard to please. Truly a fantastic quality home and a wonderful development to live in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible finish work

  • Ronald S.
  • Verified HomeBuyer
  • December 01, 2020
  • FLORENCE, AZ

Pulte tries to build homes too fast. Our tile floor was installed uneven, the grout was not done correctly and we had hazing all over our floors. The bottom of our cabinets were left unfinished and the outdoor cement work had footprints all throughout it.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Del Webb - Our field manager built us a beautiful home.

  • Edward R.
  • Verified HomeBuyer
  • December 01, 2020
  • Wilmington, NC

Our field manager built us a beautiful home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beyond Our Expectations!

  • Thomas B.
  • Verified HomeBuyer
  • December 01, 2020
  • Lakewood Ranch, FL

Even though we were in Illinois the entire time our home was being built in Florida our salesperson send up weekly photos of the progress. Our Project Manager/Construction supervisor was very responsive to our questions during the build and spent 90 minutes with us on a video call to do a "walk through" just prior to drywall to allow us to see everything to make sure it was all correct. We we closed the build quality was beyond our expectations. The fit and finish was excellent. Of course there were some minor cosmetic issues that will have to be addressed but that is to be expected. I ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Overall the experience was good.

  • Raymond S.
  • Verified HomeBuyer
  • December 01, 2020
  • Frisco, TX

Overall the experience was good. At times it appeared that the salesperson (Rita) was not in tune with notices that were sent to me. The Pulte representative (Steve) was very helpful and kept us up-to-date of the progress.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb - This was the smoothest, most professional home buying process

  • Stephen H.
  • Verified HomeBuyer
  • December 01, 2020
  • Wake Forest, NC

This was the smoothest, most professional home buying process we have ever experienced. From foundation to move in our site manager was always available and willing to explain, answer questions and quickly address even the most minor of concerns. A job very, very well done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - I always knew they stages we were in, from first contact with

  • Colleen F.
  • Verified HomeBuyer
  • December 01, 2020
  • Griffin, GA

I always knew they stages we were in, from first contact with sales person to closing! I could not be happier with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Living here is great !

  • Donn B.
  • Verified HomeBuyer
  • December 01, 2020
  • The Woodlands, TX

Living here is great !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very good experience Responsive to questions and issues

  • Kenneth F.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

Very good experience Responsive to questions and issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - All were attentive to my issues and concerns throughout the building

  • Rene C.
  • Verified HomeBuyer
  • December 01, 2020
  • Rancho Mirage, CA

All were attentive to my issues and concerns throughout the building process. That is carrying over into the one year warranty period.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of build, attention to detail and overall project management

  • Karl L.
  • Verified HomeBuyer
  • December 01, 2020
  • Rancho Mirage, CA

Class act, very professional, knowledgeable and able to deliver on commitments on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales department and the speed of building. There were no delays.

  • Joyce J.
  • Verified HomeBuyer
  • December 01, 2020
  • Saint Cloud, FL

Pulte and Del Webb are very reputable. I was kept abreast to every stage of the building of my house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - The only disappointment was that I was not told at the design

  • Sondra S.
  • Verified HomeBuyer
  • December 01, 2020
  • Florham Park, NJ

The only disappointment was that I was not told at the design center that you had to pay extra to have a garage painted. I would have thought that the interior of the garage would have been painted with the grade that you choose that came with the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

T Dugmore our field manager was excellent.

  • Madonna H.
  • Verified HomeBuyer
  • December 01, 2020
  • Port Saint Lucie, FL

T Dugmore our field manager was excellent. He helped us a lot. He was very experienced and knowledgable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trustworthy

  • David F.
  • Verified HomeBuyer
  • December 01, 2020
  • OCALA, FL

We were absent for the entire build and closing. We returned to find as near perfect house as you could ask for. Very happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality of the homes

  • Anthony F.
  • Verified HomeBuyer
  • December 01, 2020
  • Rancho Mirage, CA

All of the processes were very good-my sales rep Janet fields was outstanding and my construction contact Chad Vanvacter was outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Considering the difficulties of a build during the pandemic,

  • James T.
  • Verified HomeBuyer
  • December 01, 2020
  • Georgetown, TX

Considering the difficulties of a build during the pandemic, this was a pleasurable experience with great employees!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Plainfield, IN

The epitome of the corporate America experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - We had to build our house virtual because we were living in Florida

  • Cynthia J.
  • Verified HomeBuyer
  • December 01, 2020
  • Corcoran, MN

We had to build our house virtual because we were living in Florida and didn't want to travel because of COVID. The initial experience with our salesperson wasn't what we expected. Once the building experience started and we worked with Daryl (the project foreman) everything went smoothly and Daryl couldn't have helped more. He was awesome and responded to my questions in a timely matter.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - All went to plan o.

  • James W.
  • Verified HomeBuyer
  • December 01, 2020
  • Georgetown, TX

All went to plan o.k.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very attentive and responsive. Always keeping me informed of progress and gollowing up to make sure I was satisfied.

  • Dawn T.
  • Verified HomeBuyer
  • December 01, 2020
  • Hoschton, GA

From the Sales Office at Del Webb to the Builder and Design Center, this Home Buying experience has been a very smooth process! I felt like each team member not only were qualified, but cared on a personal level to make sure my needs were met and I was satisfied. The quality craftmanship will certainly hold it's value! The Team at Del Webb works together at each phase, scheduling all processes of picking out lot, elevation, options, design center scheduling, Mortgage contact introduction, Home Insurance contacts all they way through closing, obtaining keys, touring club house and connecting ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Our superintendent Matt Cleary was phenomenal. Matt was highly responsive and a pleasure to work with.

  • David Z.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

While are superintendent Matt was great, there were several issues with the quality of the contract work. Most notably, the plumbing and the painting. All issues were corrected, but could have been avoided with better quality contractors. The painters were just sloppy and messy.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5