Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Disappointed in the quality of work for the price I paid.
- Sherelyn W.
- Verified HomeBuyer
- November 10, 2020
- Bluffton, SC
What became clear to me during the building process is that Pulte is trying to build too many homes too quickly. Quality of workmanship is very poor and all installed kitchen appliances had issues. Their warrantly mostly ensures that issues are corrected, but what a pain. For the money paid, especially for upgrades, the work should be done correctly the first time.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Del Webb - This is our second Pulte home.
- Gail R.
- Verified HomeBuyer
- November 10, 2020
- Lakewood Ranch, FL
This is our second Pulte home. We’ve found workmanship to be very good. Sturdy and well built homes.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Many choices
- Ricard N.
- Verified HomeBuyer
- November 10, 2020
- Georgetown, TX
My wife and I were very surprised with the amount of options and choices we were allowed to make. We feel we got a custom home for a track home price.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
The sales rep was excellent, she really knew her stuff, and was very responsive to any question or issue we had.
- Thomas D.
- Verified HomeBuyer
- November 10, 2020
- Port Saint Lucie, FL
The rep that did the virtual walk through (because of Covid-19) was excellent really knew his stuff. There were a few minor issues that need to be addressed and based on what I have experienced I expect them to be handled in a timely manor. Because of the Covid we are transitioning to our new home in phases we hope to be settled in soon. I would highly recommend the people we worked with. We are putting together a punch/warranty itemized list that needs to be addressed. I expect that it will be addressed and resolved to our satisfaction. Check back with me in 6 months and 1 year.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Colleen did a great job supporting me through the planing and
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- Corcoran, MN
Colleen did a great job supporting me through the planing and purchase.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Del Webb - Covid was used as a convenient excuse for delays.
- Cathy C.
- Verified HomeBuyer
- November 10, 2020
- Summerville, SC
Covid was used as a convenient excuse for delays.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Del Webb - Building Supt.
- Phillip P.
- Verified HomeBuyer
- November 10, 2020
- Spring Hill, TN
Building Supt. Great guy to work with
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Del Webb - The supervisor was great and delivered on time kept us informed
- Harry K.
- Verified HomeBuyer
- November 10, 2020
- Lakewood Ranch, FL
The supervisor was great and delivered on time kept us informed of progress. However the pool company has given us a hard time with regards to the auto fill not working properly and causing excessive water bills. Their answer was we are not responsible for water usage and you should shut off the auto fill control valve
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
covid slowed everything down
- Barbara T.
- Verified HomeBuyer
- November 10, 2020
- The Woodlands, TX
This builder is the best, but covid affected everything...not the builder's fault
Del Webb responded:
Thank you for the compliment. We are so sorry that your process was slowed by the pandemic. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you again. ^AS ...
Total Score 2
Quality 5
Trustworthiness 5
Responsiveness 5
plan layout and after service
- Bernard S.
- Verified HomeBuyer
- November 10, 2020
- Ladera Ranch, CA
Nice floor plans,Friendly and helpful staff, Stands behind their product.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Incompetency and arrogance
- Larry G.
- Verified HomeBuyer
- November 09, 2020
- Buckeye, AZ
From almost the beginning where provided misinformation and found the people we worked with to be rigid and on accommodating beyond reason.
Del Webb responded:
We are so disappointed to hear that you had a negative experience working with our team throughout your new home build. We would like to make sure we pass this feedback onto the appropriate team members and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Del Webb - Excellent experience from start to finish.
- Cynthia W.
- Verified HomeBuyer
- November 09, 2020
- Aubrey, TX
Excellent experience from start to finish. Top quality builders-highly recommend!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Field Manager is great!
- Donna H.
- Verified HomeBuyer
- November 09, 2020
- Bluffton, SC
Our field manager was absolutely the best. Communicated extremely well during Covid 19 build. He was attentive and on top of any problems. Would do another build in a heartbeat if I could have the same Field Manager.
Del Webb responded:
We are so happy to hear that your field manager made your experience so smooth and pleasant. Congratulations on your new home and we wish you all the best! ^AS
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over all management could be improved;
- David T.
- Verified HomeBuyer
- November 08, 2020
- Georgetown, TX
Monitor the construction from scratch. Check finish of work done. The Loft installation of HVAC was poor - the unit is fine but its installation is not up to standard and appears unfinished, also the site was listed as a store room but the installation blocks any entry to the possible storage area - management/planning ???
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Del Webb - All in all a good experience
- Nancy M.
- Verified HomeBuyer
- November 08, 2020
- FLORENCE, AZ
All in all a good experience
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - The attention to detail stands out.
- Kathleen S.
- Verified HomeBuyer
- November 06, 2020
- Richmond, TX
The attention to detail stands out. The field manager took time to explain every aspect of the home and recommended what needs to be done to maintain it well. It was most comprehensive and appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Working with our job foreman
- Robert B.
- Verified HomeBuyer
- November 06, 2020
- Bluffton, SC
Job foreman was knowledgeable and went out of his way to make things happen and paid attention to details
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The quality of the workmanship building the home
- Lisa V.
- Verified HomeBuyer
- November 06, 2020
- Spring Hill, TN
I was pleased by how much I was informed during the building of the home and the quality of the build.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience and beautiful home
- Michael R.
- Verified HomeBuyer
- November 05, 2020
- Buckeye, AZ
We are so happy with our home. It is just beautiful and spacious. The numerous options offered were great and right in line with current design trends. Our project manager was terrific and communicated with us often as to progress of our home, which made us feel so comfortable.
Del Webb responded:
Thank you for taking the time to share your experience as it makes us so happy to hear that our team made your journey so pleasant. Congratulations on your new home and we wish you all the best! ^AS
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The quality of construction of the home. I come from a builder family over 60 years in upstate ny and we would strive for a quality built home.
- Anonymous
- Verified HomeBuyer
- November 05, 2020
- Port Saint Lucie, FL
We purchased an ready move in home and was very impressed with our experience from beginning to end. I would recommend this builder and development to anyone I know who is looking to relocate or move in the area.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Moved on the day we were supposed to move in.
- Robert C.
- Verified HomeBuyer
- November 05, 2020
- Summerville, SC
Closing date was established months before and we closed that day.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great communication
- Eugene C.
- Verified HomeBuyer
- November 05, 2020
- OCALA, FL
Jacob was the project manager. He was very attentive to our needs. Very thorough and timely with communication. We’re glad he was our project manager
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - The Pulte loan process was smooth and Customerservice was fantastic
- Bonnie K.
- Verified HomeBuyer
- November 04, 2020
- Frisco, TX
The Pulte loan process was smooth and Customerservice was fantastic
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - We are very pleased with our new house
- Maynard D.
- Verified HomeBuyer
- November 04, 2020
- Wake Forest, NC
We are very pleased with our new house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - 1.
- Barry B.
- Verified HomeBuyer
- November 04, 2020
- Florham Park, NJ
1. Professional Staff 2. Quality builder 3. Great experience 4. Rate them 5 out of 5
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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