Del Webb Reviews

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

House was completed when expected.

Felt like a lot of pressure.

I’m happy with the field manager, he listens and make sure necessary corrections are made

Responsive, great communication, open to questions and concerns, very professional!

Be aware that the builder does not work well with lenders or customers when it comes to scheduling the closing.

They communicated well and were ahead of schedule; very responsive and professional.

Overall, we had a good experience and would recommend Pulte as a builder. We really enjoyed working with our Field Manager, Joey -- he was very responsive and helpful. Our one BIG complaint has to to do the walls -- the texturing on the walls was very poorly done, and we can't seem to get it fixed. In addition, we're VERY disappointed that our only choice was flat paint on the walls, which we totally dislike. We would have been willing to pay more for a satin or eggshell paint, but it wasn't an option.

Using Pulte for my mortgage provided me with incomparable discounts.

My builder, Harrison, was absolutely awesome!!

From sales to closing a good experience.

Didn’t have many issues with the finished product, but when I did, I got resistance from the Foreman. Shouldn’t have had to threaten to get the granite around the fireplace fixed. Also granite backsplash in Kitchen is separating again. Overall finishes (selections) were not high grade (I.e. cabinets, carpets and trim). Expected more for the $620k we paid for the home. Think we will love the Community. I guess in the end that is what we paid for.

While this is indeed a new house, there is a distinct difference between new construction and a production built house. Options and choices are not what the average person would expect from new construction.

Having purchased the home while it was in the process of being constructed, I was put in touch with the site manager. Both he and the sales representative kept me well informed of the progress of the build. I was sent photos regularly when the dry wall went up; the floor tiles being laid, even the driveway, sidewalk, and landscaping progress. It gave me hope that it would be finished on time...and IT WAS! Even during this time of delays everywhere, my home was finished as promised. Couldn't be happier!!!

I absolutely love this home. We moved in in December and not 2 months later we had a huge storm.., high winds, sheets of rain and hail (both vertical AND HORIZONTAL!!) and this house stood solid. The community is gorgeous, it is definitely a resort community. Well planned and well maintained. The house itself is designed with beauty and comfort. The spaces are thought out. Easy to place existing furnishings. Finishes are beautiful. I am so glad we chose this community, this builder and this home. I give them a 10 out of 10!!!!

After we bought there was a transition with sales agents. We weren’t told about vinyl planking floors clapping. It was amazing the schedule that they were able to maintain. From start to finish it delayed just a week. Our builder was top notch and kept us up to date on schedule.

Although our home ended up as we hoped it would. Plute is hard to deal with. Salesperson was great, project manager was great, however with the amount of builds that are taking place every owner should hire a private home inspector throughout the build. They don’t quality check on every turn of the build and they don’t have the staff to do it with. You are the quality check and rest assure unless you were in the business of home building hire an expert for your interests on quality checks. So far as we have moved in I have found their phone numbers to call not effective at all. You have to hope your project manager or salesperson will have your back and resolve issues. Biggest problem for future home buyers are quality of the build not quality of their staff or materials they just need more help. ... More

Examine every single detail of the model home so that there are no surprises with your actual home. Take nothing for granted.

Overall quality of workmanship was average at best and I would recommend that any buyer not to build in absentia but rather be there to inspect construction on a regular basis.

Be careful.......follow through with certain things are just not there and at the beginning we just waited for the next disaster/issue. We have a punch list of fixes that can choke a horse.

2-3 minutes to get hot water to the master shower and kitchen sink. Air conditioner system is under designed and takes several hours to heat the home. Master bedroom in 2-3 degrees colder. Closing a disaster 20 major items not fixed 24 hours prior to closing

Even with the pandemic the staff strived to maintain the completion timeline and were always accessible to answer questions. They were always pleasant and helpful! I’m also happy with the final product and the price.

Customer emphasis from the sales process through the build process. All questions answered and advice given when requested. Always responsive!

My field manager was fantastic until she quit abruptly on the day of walk through and left me hanging. Due to holidays another field manager was not assigned for 2 weeks. Since it was the holiday the warranty office was short staffed. The issues and repairs that should have been taken care of before closing was not handled for over 30+ days. Stone Creek has beautiful landscaping every where except the Nottingham retention area where my home backs up to a muddy retention area. Yes I knew I was buying on a retention area, but I was assured they would do a better job at the beatification of the area. Its a muddy mess that has garbage flying around. I watched 3 men from the lawn company sit out there for hours and never bothered to pick up one piece of garbage. My salesman was good, the field manager was awesome until she quit, the follow up was ok, the title company needs help with communication of trusts, the insurance company is very slow to follow up with obtaining a policy, the quality of construction for the value is phenomenal. The neighbors are fantastic! You asked for a review... this was my experience. ... More

I was told my new home would be as perfect as the model homes. I have not found that to be true. Toilets' run randomly, dirt in the water lines continues to run into the bathroom sink. One of my shower drains, is slow to drain the water...not normal or near perfect.