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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Warm and Comfortable

  • LaRuth V.
  • Verified HomeBuyer
  • November 04, 2020
  • Richmond, TX

In spite of COVID-19 delays, my home buying experience went very smoothly. All aspects of the experience were explained to me in detail. All my questions were answered. I was kept up to date (real time)with all processes of my home being built(and I do mean all, from start to finish and extra). I am extremely joyful about my home purchase in the Del Webb Community/Pulte. Audra, Bryan, and Joshua are excellent!!!

Del Webb responded:
Thank you so much for taking the time to share your experience! We are so pleased that our team made your new home journey smooth and wonderful. Congratulations and we wish you all the best in your new home! ^AS delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Angelica has always been quick to respond to us and address our

  • Fred H.
  • Verified HomeBuyer
  • November 04, 2020
  • Albuquerque, NM

Angelica has always been quick to respond to us and address our concerns and issues. We are still waiting for some responses regarding warranty work so we shall see....

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Del Webb - House was finished on schedule.

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Davenport, FL

House was finished on schedule. Everything was finished including the planting. There was no punch list. After we moved in there were several minor issues that were addressed very promptly. I was surprised by a $550 want bill for the first month especially since we were only in the house for three weeks

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

some of the workmanship is very poor . example. a door molding with a crack at the hinge and still hung

  • Kenneth S.
  • Verified HomeBuyer
  • November 04, 2020
  • Georgetown, TX

i owned a house built by the original company and was disappointed by the results of this company regarding the finished work

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Our house was completed on time.

  • Richard B.
  • Verified HomeBuyer
  • November 04, 2020
  • Bluffton, SC

Our house was completed on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Smooth process, quick to respond, quality product

  • Philip A.
  • Verified HomeBuyer
  • November 04, 2020
  • Ponte Vedra, FL

Smooth process, quick to respond, quality product

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home! Worth the investment for sure.

  • Aaron A.
  • Verified HomeBuyer
  • November 04, 2020
  • Georgetown, TX

The previous home we lived in for the past 30 years was a Pulte. Once we learned the builder in Sun City was also Pulte, it was an easy decision to move forward. We have not been disappointed! The quality and design are excellent!

Del Webb responded:
Thank you so much for being a loyal customer! We love hearing that you are happy in your new home and we wish you all the best. ^AS delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible Surprises

  • Beverly M.
  • Verified HomeBuyer
  • November 04, 2020
  • Rancho Mirage, CA

The design center was a horrible experience although everyone was friendly. I’m a design with my own business for 25 years. I found out after the house was being constructed that I had t seen many options fir such things as doors, cabinet doors etc. I also found the pricing way out of line with the industry .

Del Webb responded:
We are so sorry to hear that you had a frustrating experience at our design center. We would like to learn more so we can address this situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you. ^AS ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Del Webb - every detail must be inspected, poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Saint Cloud, FL

every detail must be inspected, poor workmanship

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Timely & Experienced

  • Nick H.
  • Verified HomeBuyer
  • November 04, 2020
  • Rancho Mirage, CA

Our home purchase at Del Webb in Rancho Mirage, CA has been a great new home buying experience. Having purchased new homes in the past, I had much to compare this experience with. By far, this has been the best new home purchase. The whole process was very organized and low-stress. Highly recommend buying a new home from Del Webb.

Del Webb responded:
We are so happy to hear that you had a wonderful experience and would recommend Del Webb homes. Thank you so much for sharing your experience and we wish you all the best in your new home! ^AS delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Well organized customer process

  • Theodore W.
  • Verified HomeBuyer
  • November 04, 2020
  • OCALA, FL

I would recommend Pulte as the home builder of choice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - They tell you that this home is as close to a custom built home

  • Susan F.
  • Verified HomeBuyer
  • November 04, 2020
  • Fishers, IN

They tell you that this home is as close to a custom built home as you can get, what a joke that is. Walls were not square, which means drywall is not square, shotty workmanship, paint spray all over my floors and my appliances which I can’t get off, garage door has gaps around the seals, so we will be fighting keeping the snow out this winter, I requested some special orders on some items and they charged much much more than what I could have bought them myself, I could go on and on. Did not get the quality of home that we expected for the price we paid. Our construction manager did what he ...

Del Webb responded:
Thank you for taking the time to share your experience although it is disappointing for us to hear. We would like to make leadership aware of this feedback and work to address your unresolved concerns. In order to do so, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AS ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Excellent experience and quality home

  • Steven G.
  • Verified HomeBuyer
  • November 04, 2020
  • Fredericksburg, VA

Buying experience was great, schedules and estimates were spot on. Quality of house is excellent, with only a few minor issues to be resolved at move in. Would have like some more options on finisher selections, but overall we are happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Dell Webb Nexton. The entire Pulte team, sales, design, and construction were so easy to work with and their recommendations were very helpful

  • Michael L.
  • Verified HomeBuyer
  • November 04, 2020
  • Summerville, SC

WE were living 200 miles away during the building process, but were made to feel we were right there with regular updates. The range of design and finish options were terrific and we felt everyone on the Pulte team had our best interests in mind.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Everything went according to the schedule laid out at the start.

  • Sharon M.
  • Verified HomeBuyer
  • November 04, 2020
  • Bluffton, SC

Everything went according to the schedule laid out at the start. Problems were small and addressed quickly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb - Very accommodating and helpful to work with

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Frisco, TX

Very accommodating and helpful to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Timothy M.
  • Verified HomeBuyer
  • November 04, 2020
  • Wake Forest, NC

Disappointed. Would not purchase if we had it to do over.

Del Webb responded:
We are so sorry to hear that you are disappointed in your new home. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and include your address and contact information. Thank you. ^AS delwebb

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Great personal attention from Field site manager

  • Paul O.
  • Verified HomeBuyer
  • November 04, 2020
  • Saint Cloud, FL

Tom our Field site manager was fantastic and always replied back with 24 hours to my questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast and easy

  • Jeffry H.
  • Verified HomeBuyer
  • November 04, 2020
  • Georgetown, TX

We are very happy with our home. It seems to be built very well. However, Pulte Homes does a LOUSY job with the lawn. It’s not rolled and it’s so lumpy I’m going to have to have a load of dirt brought in to even it out.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Good , enjoining my house

  • Saundra W.
  • Verified HomeBuyer
  • November 04, 2020
  • The Woodlands, TX

Good , enjoining my house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks to our manager, Tom

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Saint Cloud, FL

Quality delivered as promised

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

After Purchase service support is very good

  • Richard L.
  • Verified HomeBuyer
  • November 04, 2020
  • Ave Maria, FL

So far a great experience. Few things could be improved on but all in all good experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Danny had a great attitude, explained the whole house building process step by step. During the walk thru he also provided a list of things we needed to do to extend warranty on appliances. He has taken care of the situation with all the damaged pavers.

  • Richard S.
  • Verified HomeBuyer
  • November 04, 2020
  • Davenport, FL

This builder accomplished the time frame we needed to built my house. I sold and closed my house in Summerlake Groves in Winter Garden on Oct 2, 2020 and bought in Del Webb and closed Sept. 29, 2020. Everthing just in time. Thank you Pulte and Danny.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor placement of house on lot. Shoddy workmanship. Not built to original plan sent to county, inconsistent informant from personnel, and having a don’t care attitude

  • Margaret C.
  • Verified HomeBuyer
  • November 03, 2020
  • Port Saint Lucie, FL

We would have to tell them to buy somewhere else

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

The whole process was very organized, despite annoying COVID-19 travel problems.

  • Robert S.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Every house will have a few issues, but our field manager was very quick to address any concerns we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5