Del Webb Reviews

The various teams have been great to work with and have continued to go out of their way to address our questions and issues that have arisen in a timely manner. Our primary concern to date is the lack of care in much of the finish work. Luckily, they have been quite responsive in addressing the issues, it's just disappointing that those items weren't done with care in the first place.

The front gate system is terrible half the time people can’t get in and then some days there own all day . They are unnamed a lot . The management company is a bit irresponsible and too far away with only a email not a phone number . If there was a true emergency it would be a disaster . Need more resposible people at front gate .

Hire your own private, licensed, inspector to monitor every phase of building. Do not close until all issues - cosmetic and otherwise - have been completed. All issues are addressed by customer care, but not in a timely manner. I am 2 months after closing & work is not completed yet. The master shower is still unusable and revealed a cover-up by multiple services (tile & plumbing) of defective workmanship & Moen products. This is the 3rd house I have had built & the 1st with any (& many) problems. This is a wonderful community to live in, but the build quality is poor.

The foundation and frame of the house is rock solid, but the attention to details not so good. Dozens of nicks, scratches and dings throughout the house, on the walls, doors, door frames, baseboards, window sills, and even the tile floor had several holes like the size of a drill hole. Very weird. The house was finished during Covid-19, so I suppose it is possible getting skilled workers may have been difficult, but I now have a long list of minor but irritating repairs to be made, mostly cosmetic. The biggest issue is the windows are not sealed properly, i can feel cold air coming in from several windows. ... More

The house feels like a quality home. I’m very happy here.

Everyone was very helpful to helping me make the transition

Great Experience working with the building team. They made my dream place come true!

This is a major investment I expect to receive great service all the way and I am not happy with Pulte

You have to let the building process work and know they will deliver a great home for you .

Electrical Switch and Outlet Boxes poorly installed causing finish plated to be uneven. Painters solution: caulk uneven plates to hide issue. Walls are uneven throughout the house. They only skim coat the drywall joints. Nothing more. High and low spots throughout the house. They use additional trim on flooring and cabinets to hide the unevenness in the walls and floors. Finish painting on trim is terrible." Brush" painted trim, not sprayed. Painting over dirt and rough portion in trim, the norm. No sanding here. Interior doors are unevenly painting throughout the house, with brush marks going in two directions. Same applies to the tile work, not good. Installers/painters are not craftsmen. ... More

Project mgr did a great job.

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

The project manager did an excellent job keeping us up to date with photos, answering questions and checking that all was done well. Been there about a month and all is working well.

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Just a few very minor issues. Pulte took care of them just about as fast as I could blink.

I feel through the cracks at every stage of the process. I don’t know if it was because of COVID or not.

Quality of workmanship and explanation of home needs, etc.

Danelle was a great sales person to work with

The daily communications from the builder re construction status and techniques were wonderful. We lived in a different state but felt very much a part of the construction activity because of the video messages.

With Pulte it's a one stop process. From the building phase through financing and even homeowners insurance it can all be done through Pulte and their costs and rates are reasonable and competitive in the market place. We have had several Pulte/Del Webb homes and found they build a great home in beautiful developments with great amenities.

We bought a house and didn’t see it until after closing!

Our contact person was really great. He kept us informed every step of the way and was very accessible and helpful.

The quality is very poor, the work is like your getting a starter house, as cheap as you can build. This builder does not take pride in building home, issues after issues. I had mold on wood and this builder would not replace the wood, just cover the wood up. Just lots of cheap materials in house.

Our construction site manager in the Del Webb at Traditions site, Joesph “Joey” Simpson was OUTSTANDING. Throughout the construction process, he kept us informed and we continuously observed the quality taken in building our home.

1. Home is cold, even with double panel windows you can still feel the cold air coming from the window. NOT energy efficient. 2. Complained early on regarding kitchen sink, builder refused to change. 3. Yard uneven and unsafe to walk, not leveled properly prior to sodding. 4. Home not cleaned, paint spackle on floors, faucets, etc. 5. Interior doors show uneven areas with dents, and not painted well. 6. Should paint garage without extra cost. Home floor plans are beautiful, but construction, home energy and landscaping are in need of better quality control.