Del Webb Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9785 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Untrustworthiness of sales staff and PGP Title Company
- Kenneth F.
- Verified Homebuyer
- January 07, 2021
- The Woodlands, TX
Pulte pushes for quick closing dates even though the house construction is far from done. There is no time resolve the open issues and things are slammed together make the closing date. The Pulte foreman was diligent and trustworthy but I believe the quality of the subcontractors that built the home were of a very low standard.
Del Webb responded:
While we are pleased to hear that you were happy with your foreman, we are disappointed that you are unhappy with the quality of your home. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 4
Home build progress update
- Richard G.
- Verified Homebuyer
- January 07, 2021
- Mesquite, NV
Our sales agent and builder regularly kept us updated on the progress of our home build, and were very responsive to questions and concerns that we had during that process. Kudos to the Del Webb sales and home building team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - We started with some bad experiences in sales.
- Edward D.
- Verified Homebuyer
- January 07, 2021
- Rancho Mirage, CA
We started with some bad experiences in sales. When that changed we seem to have missed a lot of info. There was alate start on our home and that has caused some problems, but overall we are well pleased.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
The quality in workmanship is evident.
- Joy C.
- Verified Homebuyer
- January 07, 2021
- Bluffton, SC
We were very happy with our field engineer. He was very responsive to our questions and felt he was a real advocate for us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - I found the website provided a wealth of information.
- Wyntress B.
- Verified Homebuyer
- January 06, 2021
- Mesquite, NV
I found the website provided a wealth of information. I was able to easily examine all of the floor plans, and the virtual tours were enlightening. The sales staff is very warm and helpful. Since I was not able to get back to the community I was interested in to select a lot, my sales person was kind enough to take photos of available properties which fit the profile of the type of property, I wanted in the community I had chosen. The process for buying a home here is very well organized and very intuitive, providing answers to questions I had not thought of. Also, photographs during the ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication was always there
- Ricky G.
- Verified Homebuyer
- January 06, 2021
- FLORENCE, AZ
There are many options and the prices are very tranparent
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The fit and paint finish was not good- at all- Pulte is working to correct. the drive is non suspect and may have to be replaced
- Peter M.
- Verified Homebuyer
- January 06, 2021
- Georgetown, TX
Sun city is great location but feel the house is overpriced, fit and finish (not so good) full brick- great, green space in back yard good but $$$
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Del Webb - Good The workers did a great job.
- Karen Z.
- Verified Homebuyer
- January 06, 2021
- Fredericksburg, VA
Good The workers did a great job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales, Title Co & Cheryl Dow are all great
- Carolyn S.
- Verified Homebuyer
- January 06, 2021
- Davenport, FL
I believe I was sold a few things that were not necessary & relied on design center to steer me in right direction. I’m also hoping since it was brought to Pultes attention before closing regarding poor materials &/or workmanship that these will be addressed ASAP I’ve only been here a month area is great
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Very responsive to questions throughout the entire construction.
- Jeffrey C.
- Verified Homebuyer
- January 06, 2021
- Plainfield, IN
The overall construction and value is great. The detail work was a little disappointing as I've started seeing things. Tape adhesive remains across much of the vinyl. Some nail holes on door frames not filled. The paint job was terrible. As we painted, we found areas of the walls where there was no paint! Also pain spatters on the vinyl and window glass. Some poor drywall work, nothing super obvious. I've cleaned everything except the tape residue.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great community poor home builder.
- Marjorie K.
- Verified Homebuyer
- January 06, 2021
- Buckeye, AZ
Pulte is only in it for the profit. Build quality very poor... They'll tell you one thing and do another.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home. We would like to learn more so we can assist accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Slow to response to questions; design process was a joke.
- Anonymous
- Verified Homebuyer
- January 06, 2021
- Lakewood Ranch, FL
Be sure you know what you want for interior choices before the 3 hour choice limit.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 1
ITS ALL ABOUT RUSHING YOU INTO GIVING THEM A GREAT REVIEW
- Thomas S.
- Verified Homebuyer
- January 06, 2021
- Hoschton, GA
NEVER, NEVER CLOSE UNTIL YOU GET EVERYTHING DONE. ONCE YOU CLOSE ALL THE PROMISES THEY MAKE YOU TO COME BACK TO FIX THINGS ARE BOGUS. VERY UNHAPPY WITH THE WORKMANSHIP REGARDING MY BATHROOM TILE THAT THEY WILL NOT COME BACK AND FIX AS PROMISED.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Chi Chi the Mtg processor
- Darlene V.
- Verified Homebuyer
- January 06, 2021
- Buckeye, AZ
I don't believe she new what she was doing....lied to me and very unprofessional. Also I have called 4 times and the cable line is crushed so we have no internet Cody told me not to contact him so I called the office and they emailed him I also emailed no response.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 1
Del Webb - Working with our construction manager Loren was outstanding
- Evangelina M.
- Verified Homebuyer
- January 06, 2021
- Ave Maria, FL
Working with our construction manager Loren was outstanding
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My questions/concerns were answered/met very quickly.
- Michael C.
- Verified Homebuyer
- January 06, 2021
- Mesquite, NV
From the sales staff at Del Webb to the Pulte Home underwriters were great at keeping me updated on the progress of my home from the start. I was regularly updated with photo's and phone calls.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Punch List items are taking forever
- Robert K.
- Verified Homebuyer
- January 06, 2021
- Buckeye, AZ
I have been in our home 6 weeks, all of the whirlpool appliance do not work. Have to call Whirlpool directly, get a service technician out here - after 5 days he comes out and tells me he has to order parts that take 4 to 6 weeks. I paid over $600K for this home - all appliances should work. I would like a call from a Pulte Manager to discuss this problem
Del Webb responded:
We are so sorry you are experiencing issues with your new home. We would be happy to get you in touch with local leadership so they can work with you to address this situation. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
After we moved in and lived here for a time we were surprised by the poor quality of the products used and the workmanship. I felt the superintendent could have paid closer attention to the workmanship
- Phillip S.
- Verified Homebuyer
- January 06, 2021
- Richmond, TX
Pay close attention to the the workmanship a
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Always willing to answer questions and fix any issues
- Patricia M.
- Verified Homebuyer
- January 06, 2021
- Griffin, GA
Great company, friendly sales people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - How they take pride in the construction of the home and show
- Duncan R.
- Verified Homebuyer
- January 06, 2021
- Mesquite, NV
How they take pride in the construction of the home and show how the house is built and with what material. If a problem is noticed it is fixed quickly.
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 5
Del Webb - Be sure to get everything that needs to be done before you move
- Jo M.
- Verified Homebuyer
- January 06, 2021
- SAN ANTONIO, TX
Be sure to get everything that needs to be done before you move in, because afterward is a chore.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lack of response and honesty
- John F.
- Verified Homebuyer
- January 06, 2021
- SAN ANTONIO, TX
Ask a lot of questions and have everything in writing. If there is something you see in the model do not assume that is what you will get for the finished Product. Be on property site as often as you can and document all problems questions etc.
Del Webb responded:
Thank you for taking the time to leave this feedback as it is essential to us as we seek to improve the new home build process for our customers. We are disappointed that you experienced a lack of honesty and response and would like to learn more so we can address these concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Del Webb - We love our new home!
- Louise H.
- Verified Homebuyer
- January 06, 2021
- Mesquite, NV
We love our new home! This was the first time we had a home built. Everything we chose for the house and all the upgrades were done perfectly. The experience was worry free and the house was finished on time. The Del Webb community has been friendly, just what we were looking for.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Went very smoothly.
- Robert W.
- Verified Homebuyer
- January 06, 2021
- Myrtle Beach, SC
Closed on time with no problems whatsoever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our Field Manager was super!
- Timothy H.
- Verified Homebuyer
- January 06, 2021
- Summerville, SC
Our house was being built in SC and we lived in Massachusetts. We were assigned a Field Manager that talked with us weekly and sent pictures weekly as well. The quality of the build was very good and they stayed on time during difficult COVID times. Once we were near the end we did a few walk through with the FM and they pointed out items that they found needing to be corrected. All in all the process and quality exceeded our expectations. Our Filed Manager over communicated to us which made us feel very much like we were there every step of the way.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Albuquerque, NM (83)
- Athens, GA (103)
- Atlanta, GA (425)
- Austin, TX (473)
- Charleston, SC (231)
- Charlotte, NC (116)
- Chicago, IL (23)
- Cleveland, OH (26)
- Columbus, OH - Coming soon!
- Dallas, TX (377)
- Detroit, MI (33)
- Flint, MI - Coming soon!
- Fort Myers, FL (132)
- Greenville-Spartanburg, SC (15)
- Hilton Head, SC (410)
- Houston, TX (302)
- Indianapolis, IN (297)
- Jacksonville-St. Augustine, FL (454)
- Lakeland-Winter Haven, FL (49)
- Las Vegas, NV (638)
- Martin-St. Lucie-Okeechobee Counties, FL (259)
- Melbourne, FL (141)
- Minneapolis-St. Paul, MN (186)
- Morris County, NJ (115)
- Myrtle Beach, SC (313)
- Naples, FL (197)
- Nashville, TN (239)
- New Haven-Meriden, CT (26)
- Ocala, FL (437)
- Ocean County, NJ - Coming soon!
- Orange County, CA (41)
- Orlando, FL (404)
- Philadelphia, PA (77)
- Phoenix-Mesa, AZ (747)
- Raleigh-Durham-Chapel Hill, NC (425)
- Riverside-San Bernardino, CA (358)
- San Antonio, TX (178)
- Sarasota-Bradenton, FL (537)
- Savannah, GA (14)
- Stockton-Lodi, CA - Coming soon!
- Tampa-St. Petersburg, FL (250)
- Tucson, AZ (107)
- Washington, VA (291)
- Wilmington, NC (137)
- Worcester, MA (99)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.