Del Webb Reviews

There have been good experiences in this process unfortunately there have been some that have been not. It’s a shame that the construction manager who should manage the building of your home settles for a standard called, it’s close enough. He will tell you what you want to hear so that you move along and when he doesn’t deliver, he will not answer your emails, texts or phone calls. The warranty customer service area is slow and does not keep you in the loop as to where your work order is. Better communication with the home owner would be much appreciated instead of wondering if your work order disappeared. ... More

From the beginning we had a very positive experience. Lisa in sales was fabulous from start to finish. Carlos, our construction manager was communicative and clearly, very competent. The folks we dealt with at Pulte Mortgage and Title were responsive and thorough. The only glitch was that just before closing our construction manager was transferred so we had a number of details with finishes on the house that were not managed properly. The good news is that post-closing, our customer service representative, Julie, stepped up and has worked diligently to have all the issues corrected.

Agents for Pulte were available, knew the construction process and materials. They worked easily with buyers in inspections and choice of options. The buyer choices were accurately performed by construction.

Love my new home, it's beautiful!

You get what you order. Everything looks great. They did an excellent job of keeping us informed about the construction, since we could not be in Az when the house was being built. All in all they provide a quality product that we are very happy to live in.

Good floor plans, great field agents trying to do the best they can with overworked, under trained tradesmen (esp. painters and drywallers) Electrical layout doesn't make sense.

Great experience and workmanship with Pulte

Not a custom builder at all

We are very satisfied so far. Everyone has treated us like family.

Our new home is beautiful!

We are loving our new house. Our field manager was very responsive and conscientious. The house has exceeded our expectations. The quality of the work and materials is excellent. I would recommend Del Webb to my friends.

Pulte has a great program for ensuring that buyers get what they want and pay only for that.

Overall we are loving the neighbors and location. But, the quality of most things are not what we expected. From bad workmanship in garage doors, flooring, and other construction. Our microwave has been broken for over a month( only in the home for less than 60 days). Warranty work from both Pulti and appliance vendors is painfully slow to non responsive. We had heard from current residents about these issues, but did not think it could be as bad as we have experienced.

Many lay-outs to choose from although there were no apartment models available for viewing when I purchased my apartment in Building 1.

Zac and Brogan took care of every detail in the design and building of my home. They are true professionals, and the result is a beautiful home and a happy homeowner.

With new construction my house was scheduled for 8 months from the time of commitment. Bench marks for each phase of the construction were set and met for each. Living in another state I was able to stay in constant communication with the builder and was shown live face time videos of the progress. Any concerns I had were met promptly. The house was ready on schedule. The builder has continued to follow up now that we are in the house and has attended to some follow-up procedures, We are very satisfied with the overall process.

Fun to work with from the sales through design phase and build phase. We have enjoyed our new home.

We were kept informed on the progress of the home. We had access to the home as it was being built which kept the excitement of a new home fresh. Everything was finishing on time but the cabinets. The cabinets were held up due to the Covid19 pandemic. Even with that they were able to finish the home about 3 weeks from the original date estimate (pre pandemic estimate).

Slopeside or ski-in/ski-out The entire experience went very smoothly. Our sales agent and builder were very accessible and answered any questions we had in a timely manner. They completed our home faster than they first anticipated, making our move in sooner than we anticipated. We love our new home and community!

Exceptional service from Andrew, Lidia, Craig and Lisa.

Very disappointed.. Had a Pulte home in California , workmanship was beat, unlike the new Sunbridge community in St. Cloud

The Forman on this job does and excellent job. Pulte should be very glad that they have someone like Mike as he goes the extra mile for everyone.

Our home is beautiful and well built. The service follow up is very poor. I have a toilet that is defective and has been waiting for replacement for over two months.

Easiest procedure ever with lots of attention to my needs

Used inexperienced trades. We were at the site each day and saw firsthand how and who was doing the work. The interior work was not completed by experienced contractors in most cases. This was proven correct by the number of times we had to have repairs done.