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Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7905 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

7905 Reviews in All Areas

Star Rating Breakdown

5 ★ 3612

4 ★ 1914

3 ★ 1340

2 ★ 638

1 ★ 401

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Owner: 9989 Elm Ln

  • Richard K.
  • Verified HomeBuyer
  • May 31, 2020
  • Corcoran, MN

I'm also a remodeling contractor & have built 4 homes. I own Kal's Contracting & Plumbing. The homes are over priced for the finishes you provide. Poor communication. No response to warranty items submitted on the owners website. The only thing I would recommend is the location of the neighborhood. This development needs more people working for it like the job supervisor Daryl.

Del Webb responded:
We are sorry you are disappointed in the quality of your home and are having a hard time communicating with your local team. We would be happy to help get your issues moved along and in order to do so we would appreciate if you could email some additional information to customersupport@pultegroup.com so our team can be in touch. ...

Total Score 1

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Worst home buying experience of my life!

  • John K.
  • Verified HomeBuyer
  • May 28, 2020
  • FLORENCE, AZ

Apparently I’m not supposed to give names or examples of what the issues, so I wonder how you expect to take care of the problems... I have plenty of pictures and texts if anyone is interested.

Del Webb responded:
Thank you for bringing this to our attention although we are disappointed that you had a negative experience. We would definitely like to learn more and see the examples you have captured. If you could please email customersupport@pultegroup.com we would greatly appreciate it. ^Abby delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

No follow-up

  • Peter R.
  • Verified HomeBuyer
  • May 27, 2020
  • Buckeye, AZ

We move in March 25th. Understand the virus but we have been linking with MANY issues that could have been resolved without coming inside. Issues are from not lights, missing kitchen shelves, Magyar ari conditions issues, quality issues all over...... very disappointed.

Del Webb responded:
We are so sorry you are disappointed in your experience working with us and are experiencing issues with your new home. We would like to assist and work with you to make things right. In order to do so, please email customersupport@pultegroup.com with some additional information. Thank you for taking the time to leave a review. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Shoddy workmanship and non-responsive to issues

  • William B.
  • Verified HomeBuyer
  • May 26, 2020
  • Florham Park, NJ

Very disappointed in the quality of the home and the communication from Del Webb. Issues identified prior to move-in have not been resolved 3 months later, no plantings or sod around home, numerous issues with shoddy workmanship including paint on carpets, counter top that's cut wrong, scratches in cabinets, etc. and so far a clubhouse delay by 4 months

Del Webb responded:
Oh no. We are incredibly disheartened to hear that you are experiencing unresolved issues and are having a hard time getting them addressed. We would like to learn more so we can best assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Far below standards of the three homes we've built over the past forty years

  • Robert A.
  • Verified HomeBuyer
  • May 26, 2020
  • Georgetown, TX

Very poor finish work, gouged concrete drive, drive and walkway has never cleaned, holes in walls patched and spackle not matched, backing not installed to mount towel racks, toilet paper rolls and shower grab bars. Low quality cabinets, dents in cabinet doors bath room door. Sod poorly insralled, standing water in back yard. Floor tiles not cleaned etc. Need I continue?

Del Webb responded:
We are disappointed to hear that you have a list of items that need to be addressed with your home. We would like to help get these resolved and would appreciate if you could email customersupport@pultegroup.com so our team can look into the situation. ^Abby delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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