Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7952 homeowner reviews to learn why they are the right team to build your new home.
Del Webb
has 4 out of 5 stars in All Areas
7952 Reviews in All Areas
Customer Reviews
Shoddy workmanship and non-responsive to issues
- William B.
- Verified HomeBuyer
- May 26, 2020
- Florham Park, NJ
Very disappointed in the quality of the home and the communication from Del Webb. Issues identified prior to move-in have not been resolved 3 months later, no plantings or sod around home, numerous issues with shoddy workmanship including paint on carpets, counter top that's cut wrong, scratches in cabinets, etc. and so far a clubhouse delay by 4 months
Del Webb responded:
Oh no. We are incredibly disheartened to hear that you are experiencing unresolved issues and are having a hard time getting them addressed. We would like to learn more so we can best assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Far below standards of the three homes we've built over the past forty years
- Robert A.
- Verified HomeBuyer
- May 26, 2020
- Georgetown, TX
Very poor finish work, gouged concrete drive, drive and walkway has never cleaned, holes in walls patched and spackle not matched, backing not installed to mount towel racks, toilet paper rolls and shower grab bars. Low quality cabinets, dents in cabinet doors bath room door. Sod poorly insralled, standing water in back yard. Floor tiles not cleaned etc. Need I continue?
Del Webb responded:
We are disappointed to hear that you have a list of items that need to be addressed with your home. We would like to help get these resolved and would appreciate if you could email customersupport@pultegroup.com so our team can look into the situation. ^Abby 
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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