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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Del Web Hime

  • Julie A.
  • Verified HomeBuyer
  • August 12, 2020
  • Frisco, TX

The field Managet was great!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Disclose!

  • Steve G.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

The real base price includes the cost of the lot which is NOT included in the advertised price. We are still very satisfied with our purchase. After taking ownership of our home, it takes too long for vendors to come back and fix what is broken.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Del Webb - DelWebb sales representative was very professional and concise.

  • James J.
  • Verified HomeBuyer
  • August 12, 2020
  • Bluffton, SC

DelWebb sales representative was very professional and concise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb/Pulte is a very good developer.

  • Joseph T.
  • Verified HomeBuyer
  • August 12, 2020
  • MARANA, AZ

Our experience with a "near custom" home in a newer Del Webb community was excellent. The entire process was smooth. The Construction Manager was very responsive and great to work with. I would happily recommend a new home within a Del Webb community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality, lack of attention to detail

  • Cary P.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

Our first construction manager didn’t even contact US until after Sheetrock was complete. The second one was fantastic right up to final walk through, after that he became nonexistent. It’s been almost two months and we get no response on punchlist items. As to the lack of attention, walls are not square, most door’s are sticking, cabinets are coming apart, which to me means the construction manager it’s not holding the contractors to any quality standards.

Del Webb responded:
We are disappointed to hear that you are unhappy with the quality of your new home and are having a difficult time getting your issues addressed. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with your full name, address and contact information. Thank you for leaving a review. ^AS ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Good quality home.

  • Carol-Ann F.
  • Verified HomeBuyer
  • August 12, 2020
  • The Woodlands, TX

Be patient with Covid-19 and all and you will have a nice home. The people I have met seem very nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home in a great community for a reasonable price

  • Alan L.
  • Verified HomeBuyer
  • August 12, 2020
  • MARANA, AZ

Compared to the Del Webb communities in Wickenburg and Rio Verde this is a steal.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Rosanne K.
  • Verified HomeBuyer
  • August 12, 2020
  • Myrtle Beach, SC

Del Webb is a well oiled machine! From sales to build to closing! Amazed that through pandemic our house was completed and closed few days early! We are so very happy in our community in Myrtle Beach!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful

  • James S.
  • Verified HomeBuyer
  • August 12, 2020
  • Ponte Vedra, FL

I thought the home buying experience was made very by Pulte. We had some challenges to close in 3 weeks but we did it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Everything went very smoothly.

  • Carmine C.
  • Verified HomeBuyer
  • August 12, 2020
  • Port Saint Lucie, FL

Everything went very smoothly. Any issues that arose were handled quickly and professionally.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grindle Feedback

  • Mark G.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

Pulte/Del Webb did a good job building our house. There were a few issues but our Field Manager, Brandon, got the work scheduled and is getting us done. There are some communication issues between Sales and Construction could improve so that the Buyer understands the building process better,

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

More Attention to Details

  • Timothy S.
  • Verified HomeBuyer
  • August 12, 2020
  • Rancho Mirage, CA

The overall quality of the homes is good, there were a lot of details that needed to be revisited and could have been done better the first time around.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Disappointing new construction

  • Daniel N.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring Hill, TN

Excessive amounts of poor construction, painting, molding, concrete, siding and roofing. All issues that could be fixed, but not much seems to happen.... fix one thing, come back a few weeks later fix something else... on and on... unacceptable for new construction!It would be nice to be able to move into a new home, and not feel like you need to constantly be under construction because someone did not do their job right in the first place!

Del Webb responded:
We are so sorry to hear that you have had so many concerns with your new home. We would like to make local leadership aware of your feedback and would appreciate if you could email customersupport@pultegroup.com with your full name, address and contact information. Thank you for taking the time to leave a review. ^AS ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

VERY DISAPPOINTED !!!!!!!!!!!!

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2020
  • Florham Park, NJ

I am in the middle of legal issues regarding the purchase of my new home. Very very disappointed in Del Webb/Pulte in rectifying issues.

Del Webb responded:
We are so sorry to hear that you are disappointed in your experience and aren't pleased with the way our team has responded to your concerns. If there are any further details you would like to provide so we can share your feedback with leadership, please feel free to email customersupport@pultegroup.com with your full name, address and contact information. Thank you. ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

positive experience overall

  • James S.
  • Verified HomeBuyer
  • August 01, 2020
  • Bluffton, SC

landscaping disappointing, drainage issues yet to be resolved

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Excited and Pleased with Our New House

  • Glen T.
  • Verified HomeBuyer
  • July 30, 2020
  • Georgetown, TX

Be involved with the process. Take advantage of offers as well as advice from the Pulte representatives. Be imaginative and have fun. Meet your neighbors. Get involved. It is the Sun City way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A beautiful home at Del Webb Rancho Mirage

  • Jen W.
  • Verified HomeBuyer
  • July 30, 2020
  • Rancho Mirage, CA

Pulte Homes has built a beautiful and well-built home with many nice functional features for us. Very Highly recommended !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Love the layout, and everything about it.

  • Becky S.
  • Verified HomeBuyer
  • July 30, 2020
  • Griffin, GA

Love the layout, and everything about it. David, the builder, was very responsive to come & fix any problem I had. Love the community. The people are very friendly, kind, & helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very good quality home.

  • Robert P.
  • Verified HomeBuyer
  • July 30, 2020
  • Estero, FL

Very good quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

we’re happy

  • Michael F.
  • Verified HomeBuyer
  • July 29, 2020
  • Frisco, TX

we wish we knew about this retirement community 10 years ago !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our home

  • Richard S.
  • Verified HomeBuyer
  • July 29, 2020
  • Buckeye, AZ

We have been our home for about 1 month. We can't be more happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Building was performed on schedule even during the pandemic.

  • Sandra H.
  • Verified HomeBuyer
  • July 29, 2020
  • Fort Mill, SC

Building was performed on schedule even during the pandemic. Overall we are happy with the results.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Retirement Home & Community

  • Tietgen F.
  • Verified HomeBuyer
  • July 29, 2020
  • Buckeye, AZ

Just what we dreamed of in Retirement!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

VERY GOOD !!

  • Shirl G.
  • Verified HomeBuyer
  • July 29, 2020
  • Land O' Lakes, FL

Great home, some delay in addressing some issues, particularly resolving some openings at the bottom of the sliding door. Allowing bugs and other small insects to enter the home. Other were address quickly and successfully. Beautiful home, Well laid out, and easy to make our own.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

You are only as good as your subs

  • Marc H.
  • Verified HomeBuyer
  • July 29, 2020
  • Buckeye, AZ

We are very pleased with our home, however we were here during the last 3 months of the construction. I can’t even begin to tell you what slobs your workers are. I wouldn’t want to buy a home that I wasn’t there to make sure there weren’t pop cans/bottles in the walls because no one cares enough to move them. They even stapled a water bottle to a stud so it would be in the wall. Our site supervisor did a good job of catching things, but they can’t be there all the time. Despite all that, we are pleased with the end product and are enjoying our new home. Except for the subs working next door ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3