Del Webb Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9785 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Organized, professional
- Nancy K.
- Verified Homebuyer
- November 03, 2020
- Myrtle Beach, SC
The people working here are terrific. So helpful in all the stages of the buying and building process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Delivered what they said they would deliver
- Edward J.
- Verified Homebuyer
- November 03, 2020
- Ponte Vedra, FL
Professional, no nonsense, courteous and efficient
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Big Mistake
- Cliff H.
- Verified Homebuyer
- November 03, 2020
- Mesquite, NV
After living in the new home for 2 months, I can now see the slipshod construction. Ramshackle quality. I thought I was moving into a more refined community. Instead what I find is the intolerable noise from all the ATV's that ride all over my block by Elderly Easy Riders. The NOISE comming off of Falcon Ridge is like nails on a chalk board. There needs to be a sound wall. The heavy traffic reverberates all though out the paper thin construction. The Poliars ATV that Illeagl for street use in Calif, is permitted in Mesquite. They scream at outrageous DBs to achieve 24 mph and are obnoxiuos ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - Having lived in several states, and multiple homes, trust is
- Neail H.
- Verified Homebuyer
- November 03, 2020
- Georgetown, TX
Having lived in several states, and multiple homes, trust is hard to come by. This builder is definitely the definition of trustworthy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Mike W our project manager was fantastic.
- Alan B.
- Verified Homebuyer
- November 03, 2020
- Florham Park, NJ
Mike W our project manager was fantastic.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
Del Webb - I had bad experience since day one
- Desiderio T.
- Verified Homebuyer
- November 03, 2020
- Rancho Mirage, CA
I had bad experience since day one
Del Webb responded:
We are so sorry to hear that you had a bad experience building your new home. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very disorganized from beginning to end
- Anonymous
- Verified Homebuyer
- November 03, 2020
- Florham Park, NJ
Very stressful experience. Very disorganized. No responsive.
Del Webb responded:
We are disappointed to hear that you have had a frustrating experience and are having trouble getting a response from your local team. We would be happy to look into this situation but in order for us to do so, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 1
Our salesperson, Caryn was exceptional and made the process of buying our hime easy.
- Linda B.
- Verified Homebuyer
- November 03, 2020
- Port Saint Lucie, FL
The hime is quality and design is excellent. We are very happy we chose the Del Webb community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Good location and well maintained
- Anonymous
- Verified Homebuyer
- November 03, 2020
- Griffin, GA
Good location and well maintained
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Great house with good workmanship
- Ronald B.
- Verified Homebuyer
- November 03, 2020
- MARANA, AZ
Great house with good workmanship
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - It was a smooth process from beginning to end
- Anonymous
- Verified Homebuyer
- November 03, 2020
- Port Saint Lucie, FL
It was a smooth process from beginning to end
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb - Sales person very responsive to all question.
- Michael I.
- Verified Homebuyer
- November 03, 2020
- Myrtle Beach, SC
Sales person very responsive to all question. Very informative about process at Del Webb.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - We really love our new home and the process with our project
- David J.
- Verified Homebuyer
- November 03, 2020
- Summerville, SC
We really love our new home and the process with our project manager was awesome! Thanks Michael.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Almost 5 stars!
- Alex G.
- Verified Homebuyer
- November 03, 2020
- Bluffton, SC
Even though I lost both my salesman and my designer in the process, my overall experience was good. The only disappointment was with Pulte Insurance. My building supervisor, Steven Wood, was excellent and very responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Del Webb - Potential to deliver a quality experience is there, but unfortunately
- Anonymous
- Verified Homebuyer
- November 03, 2020
- Saint Cloud, FL
Potential to deliver a quality experience is there, but unfortunately it is not achieved
Del Webb responded:
We are so sorry that you didn't have an excellent experience building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Great sales team, average product shoddy workmanship of flooring, tile masons and painting.
- Gilbert L.
- Verified Homebuyer
- November 03, 2020
- Florham Park, NJ
Poor follow up after closing.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are having trouble with follow-up from our team. We would like to look into this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Del Webb - Attention to detail was awesome with Pulte.
- Muriel N.
- Verified Homebuyer
- November 03, 2020
- Georgetown, TX
Attention to detail was awesome with Pulte. Also the workman were very knowledgeable and worked quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - There seems to be a lack of communication between all parties
- Kevin L.
- Verified Homebuyer
- November 03, 2020
- Port Saint Lucie, FL
There seems to be a lack of communication between all parties involved representing Pulte Homes and Del Webb I feel that there should be better communication amongst the party so that when an owner Moves In they don't have to stress about visitors entering the gate parking stickers things like that and my initial experience with the HOA representative has been quite negative do to her lack of response
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Del Webb - Efficient build process.
- Robert M.
- Verified Homebuyer
- November 03, 2020
- Bluffton, SC
Efficient build process. The project manager kept things on track and us aware of all updates.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb Made It Easy To Purchase Our Hime
- Stephen S.
- Verified Homebuyer
- November 03, 2020
- Aubrey, TX
From the first time we stepped into the sales center and met Jason, our sales rep until our final walk thru with our builder Tanner the entire process was flawless. Everyone was responsive to our questions or concerns and worked quickly to resolve any issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The People
- Jerome K.
- Verified Homebuyer
- November 03, 2020
- The Woodlands, TX
The people were wonderful to work with. Dennis who built our home was amazing. Very informative and responsive. We have recommended to many of our friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of communication
- John S.
- Verified Homebuyer
- November 03, 2020
- Fredericksburg, VA
Finish work is substandard. Materials are also poor quality, examples are the light bulbs that failed on day 1.
Del Webb responded:
We are so disappointed to hear that you did not experience excellent communication while working with our team and are unhappy with the quality of your new home. We would like to learn more so we can address the situation accordingly and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Del Webb - The process from beginning to end was very simple.
- Richard M.
- Verified Homebuyer
- November 03, 2020
- Fredericksburg, VA
The process from beginning to end was very simple.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The continued support of the sales staff and constructin manager
- Kenneth S.
- Verified Homebuyer
- November 03, 2020
- Griffin, GA
The overall experience of selecting finishes, scheduling construction and closing on the new home went very well. The sales staff was very supportive as was the construction management team. Transition into the home was smooth and we look forward to life in this community.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Precision , organized marketing, sales ,contracting and closing
- Monty S.
- Verified Homebuyer
- November 03, 2020
- Land O' Lakes, FL
Very happy with Dell Webb personnel durong entire process including mortgage and insurance.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Albuquerque, NM (83)
- Athens, GA (103)
- Atlanta, GA (425)
- Austin, TX (473)
- Charleston, SC (231)
- Charlotte, SC (116)
- Chicago, IL (23)
- Cleveland, OH (26)
- Columbus, OH - Coming soon!
- Dallas, TX (377)
- Detroit, MI (33)
- Flint, MI - Coming soon!
- Fort Myers, FL (132)
- Greenville-Spartanburg, SC (15)
- Hilton Head, SC (410)
- Houston, TX (302)
- Indianapolis, IN (297)
- Jacksonville-St. Augustine, FL (454)
- Lakeland-Winter Haven, FL (49)
- Las Vegas, NV (638)
- Martin-St. Lucie-Okeechobee Counties, FL (259)
- Melbourne, FL (141)
- Minneapolis-St. Paul, MN (186)
- Morris County, NJ (115)
- Myrtle Beach, SC (313)
- Naples, FL (197)
- Nashville, TN (239)
- New Haven-Meriden, CT (26)
- Ocala, FL (437)
- Ocean County, NJ - Coming soon!
- Orange County, CA (41)
- Orlando, FL (404)
- Philadelphia, PA (77)
- Phoenix-Mesa, AZ (747)
- Raleigh-Durham-Chapel Hill, NC (425)
- Riverside-San Bernardino, CA (358)
- San Antonio, TX (178)
- Sarasota-Bradenton, FL (537)
- Savannah, GA (14)
- Stockton-Lodi, CA - Coming soon!
- Tampa-St. Petersburg, FL (250)
- Tucson, AZ (107)
- Washington, VA (291)
- Wilmington, NC (137)
- Worcester, MA (99)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.