Del Webb Reviews

Our home at DelWebb Rancho Mirage is fantastic. We love the open floor plan, exterior home designs are great and community amenities are beautiful. The layout of the community with all the walkways is exactly what we were looking for. We would recommend this community without reservation.

30 days to find all issues not enough time takes a long time to get unpacked for some people

It was a pleasure working with Del Webb to build my new home. The cost quoted in the contract remained the same for the entire project - no cost over runs. I found Pulte builders to be very professional and they build us a quality product.

Hard to believe that this is my first single family home purchase. After many years in apartments and a condo, I decided to make the move into a house AND into Celebrate. I love the community and everything that it offers. My experience from the sales rep to the construction was wonderful. And to think I went through the process during a pandemic, but was only delayed a total of two weeks.

Don’t be overwhelmed with Design Center. Some things can be done after closing such as shutters for less money

Very nice community. Very different from other Del Webb communities, not as lush. Landscaping isn’t as nice as other 55+ communities in Port St Lucie, and clubhouse is small with social hall building many years out yet. But still very nice place to live.

Moved in July 3, 2020, and have been very satisfied.

We have had some issues with a water leak since we moved in 2 months ago and they continue. I have followed the process and reported the issue but the response to repair the leak has not been what I had expected. Granted there is new construction happening and the crews may be busy with that but I think after 2 months this should been corrected. The structure itself is fine with very minor issues and we are happy with our location and house size. I just hope this is not an indication of how "warranty issues" will be addressed since we felt that was an important part of our purchase decision.

The house is well made and asthetically pleasing. There are a few follow up issues that are under warranty that have been addressed but have not been fixed. Timeliness and follow up on maintenance issues is essential to ensure customer service and satisfaction.

I will start out by saying I love my new home. It was being built when I lived 3,000 miles away. In hindsight, I wish I was closer to check out the process, but with COVID-19, that was not possible. I hired a Home Inspector and he found quite a few things that weren't completed by the workers, were not done properly or need repair like faulty windows. I would never have known that these things were wrong, so I recommend having your home inspected, even though it is new. All the repairs/corrections should be covered under my first year warranty and I will be submitting the list once I get the report back. So far, my Customer Service Site person has been great in setting up what I found and I am confident that she will be helpful with what I have to add. This is a bit of an inconvenience, but as long as the builder makes it right, I'll live with the inconvenience. ... More

Patio roof area is a single sheet of roll roofing. No insulation in garage. Run gallons of water to get hot water in kitchen, tankless heater not designed for whole house.

For the most part we’re pretty pleased

Most of the upgrade options are worth the money.

We bought a home that had fallen out of escrow and the sales team had us convinced the sale price was reduced twice and we were getting a great deal. The appraisal came in $10K below the selling price so I asked three times for a price adjustment. Each time the response was they would need to run it by the manager, but no one ever gave us an answer to our request. Otherwise the sale went smoothly. The sales staff is knowledgeable, patient, and friendly. Everyone has been attentive after the sale and they are very good about warranty repairs and follow-up. All the residents we have met so far have been very nice and welcoming. ... More

In general we had a good experience. The only issue is that they do not have the ability to do any custom details beyond their normal options.

Several problems with quality of workmanship, such as garage door not installed properly and falling off. Doors put in wrong place and opening wrong direction. Need to watch closely to make sure the home is built properly and as you requested per the plans as approved. Our insurance company did not initially want to insure the home for the price paid. Paying for more than just the home, such as the amenities. Need to watch the construction closely to catch issues as the on site supervising does not appear to catch details with construction or finishing. The response to issues that were identified was fine. ... More

If you order the standard Whirlpool dishwasher, expect your contents to be only partially dry, even with the high temp dry and a rinse aid. A whirlpool technician sent to correct the problem attributes it to plastic materials instead of steel. They can't achieve a complete dry.

I have only lived here for 6 weeks. It would be better to ask after I have been here longer. It has not been without issues. Some have been resolved and some are pending. I continue to notice things.

Project manager Brice and Salesman Kit made all the difference and all should be modeled for superior service.

This is the third new construction home we have bought (lived in the others 8 years and 35 years), and this Del Webb home has the highest quality workmanship of the three houses - solidly built, did not cut corners. Problems (not many) were fixed quickly after the walk through. So we were impressed with the construction process. The loan and design processes were a bit confusing. We had to pick the structural upgrades first, then the design upgrades. When we picked the structural upgrades, we had no clue on what design upgrades we could have and how much each would cost, so there was no way to apportion our available funds to the two categories. Their design center and designer were very helpful. The design web page (which we heard they were re-doing) was difficult to navigate around and did not provide complete information. We found their loan process confusing (who did what and why we had to submit the same documents multiple times and the timetable of what we should expect when). All in all, Del Webb built us a very nice home with a good floor plan that we are very happy living in. ... More

Excellent community which is reflected in the introduction of Del Webb during the sales process. Communication during the build process was not consistent with our initial experience.. You need to be very proactive during the build and afterwards as the delivery team’s priorities affect their responsiveness to issues.

8 weeks after close and we still have missing items. House was very dirty. Workmanship was disappointing for a $600K house. Paint job was poor. Paint on our wood floors.

We were told we weren’t getting a custom home but it would be a quality home - swing and a miss on both. Disappointed.

Love the layout of the house. Neighborhood is lush and green. Even with Covid, neighbors are friendly when you meet them outside. Only problem is lack of storage, but I've heard everyone has this problem. Plan for this when you build, especially if you are used to having a basement.

So when you don’t like the truth you erase it. I’m not happy with my cabinets or the contractor who installed them. End of story