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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9626 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9626 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Inferior Quality of Home Interior

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

Check all doors, cabinets and garage doors. Too many chips, cracks and spaces in cabinets walls etc. Noises when closing the garage door. When you do the walk through, prior to signing, take the time to look carefully at the entire home. If you see inferior quality workmanship and the poor condition of doors and cabinets, say so.

Del Webb responded:
We are disheartened to hear that you are not pleased with the quality of you home but appreciate you taking the time to share that feedback. If there is anything we can assist with or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com. Thank you. ^AS ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Production build - no more

  • Ingrid B.
  • Verified HomeBuyer
  • August 12, 2020
  • Fredericksburg, VA

I was told from day one that this was a production build and that Pulte would not make accommodations for individual buyers. That was absolutely the case, without exception. I have never worked with such an unyielding builder. The quality of the workmanship is subpar and the field manager was unwilling to fix the problems. I have had the opportunity to speak with many neighbors now and they have all had the same experience.

Del Webb responded:
We are disheartened to hear that you are not pleased with the quality of your home and have been unsuccessful in getting your issues addressed but we thank you for taking the time to leave feedback. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com. ^AS ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very pleased!

  • James R.
  • Verified HomeBuyer
  • August 12, 2020
  • Griffin, GA

It is a good experience...our saleslady missed giving us some of the available options, but overall we are very pleased with our new home. It is not a custom house..we understood that going in but able to fulfill our needs in most ways. Our builder manager did an excellent job and was easy to work with. Our only complaint was that there were some options we did NOT want, but not taking them was NOT an option. I find this strange as it costs them time, labor and material...we then took them out after we moved in...this is a lose-lose in my opinion. Buf overall..a good experience and we ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Thomas L.
  • Verified HomeBuyer
  • August 12, 2020
  • Florham Park, NJ

Good builder walk throughs. Responsive to post move in issues

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointing

  • Charlene C.
  • Verified HomeBuyer
  • August 12, 2020
  • Rancho Mirage, CA

I understand they have changed the 10 year warranty to now homeowners have to pay labor on the products. Del Webb has been a disappointment in several ways unfortunately. I don’t see how these surveys matter I don’t believe Pulte really cares!

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Del Web Hime

  • Julie A.
  • Verified HomeBuyer
  • August 12, 2020
  • Frisco, TX

The field Managet was great!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Disclose!

  • Steve G.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

The real base price includes the cost of the lot which is NOT included in the advertised price. We are still very satisfied with our purchase. After taking ownership of our home, it takes too long for vendors to come back and fix what is broken.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Del Webb - DelWebb sales representative was very professional and concise.

  • James J.
  • Verified HomeBuyer
  • August 12, 2020
  • Bluffton, SC

DelWebb sales representative was very professional and concise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb/Pulte is a very good developer.

  • Joseph T.
  • Verified HomeBuyer
  • August 12, 2020
  • MARANA, AZ

Our experience with a "near custom" home in a newer Del Webb community was excellent. The entire process was smooth. The Construction Manager was very responsive and great to work with. I would happily recommend a new home within a Del Webb community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality, lack of attention to detail

  • Cary P.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

Our first construction manager didn’t even contact US until after Sheetrock was complete. The second one was fantastic right up to final walk through, after that he became nonexistent. It’s been almost two months and we get no response on punchlist items. As to the lack of attention, walls are not square, most door’s are sticking, cabinets are coming apart, which to me means the construction manager it’s not holding the contractors to any quality standards.

Del Webb responded:
We are disappointed to hear that you are unhappy with the quality of your new home and are having a difficult time getting your issues addressed. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with your full name, address and contact information. Thank you for leaving a review. ^AS ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Good quality home.

  • Carol-Ann F.
  • Verified HomeBuyer
  • August 12, 2020
  • The Woodlands, TX

Be patient with Covid-19 and all and you will have a nice home. The people I have met seem very nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home in a great community for a reasonable price

  • Alan L.
  • Verified HomeBuyer
  • August 12, 2020
  • MARANA, AZ

Compared to the Del Webb communities in Wickenburg and Rio Verde this is a steal.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Rosanne K.
  • Verified HomeBuyer
  • August 12, 2020
  • Myrtle Beach, SC

Del Webb is a well oiled machine! From sales to build to closing! Amazed that through pandemic our house was completed and closed few days early! We are so very happy in our community in Myrtle Beach!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful

  • James S.
  • Verified HomeBuyer
  • August 12, 2020
  • Ponte Vedra, FL

I thought the home buying experience was made very by Pulte. We had some challenges to close in 3 weeks but we did it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Everything went very smoothly.

  • Carmine C.
  • Verified HomeBuyer
  • August 12, 2020
  • Port Saint Lucie, FL

Everything went very smoothly. Any issues that arose were handled quickly and professionally.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grindle Feedback

  • Mark G.
  • Verified HomeBuyer
  • August 12, 2020
  • Buckeye, AZ

Pulte/Del Webb did a good job building our house. There were a few issues but our Field Manager, Brandon, got the work scheduled and is getting us done. There are some communication issues between Sales and Construction could improve so that the Buyer understands the building process better,

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

More Attention to Details

  • Timothy S.
  • Verified HomeBuyer
  • August 12, 2020
  • Rancho Mirage, CA

The overall quality of the homes is good, there were a lot of details that needed to be revisited and could have been done better the first time around.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Disappointing new construction

  • Daniel N.
  • Verified HomeBuyer
  • August 12, 2020
  • Spring Hill, TN

Excessive amounts of poor construction, painting, molding, concrete, siding and roofing. All issues that could be fixed, but not much seems to happen.... fix one thing, come back a few weeks later fix something else... on and on... unacceptable for new construction!It would be nice to be able to move into a new home, and not feel like you need to constantly be under construction because someone did not do their job right in the first place!

Del Webb responded:
We are so sorry to hear that you have had so many concerns with your new home. We would like to make local leadership aware of your feedback and would appreciate if you could email customersupport@pultegroup.com with your full name, address and contact information. Thank you for taking the time to leave a review. ^AS ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

VERY DISAPPOINTED !!!!!!!!!!!!

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2020
  • Florham Park, NJ

I am in the middle of legal issues regarding the purchase of my new home. Very very disappointed in Del Webb/Pulte in rectifying issues.

Del Webb responded:
We are so sorry to hear that you are disappointed in your experience and aren't pleased with the way our team has responded to your concerns. If there are any further details you would like to provide so we can share your feedback with leadership, please feel free to email customersupport@pultegroup.com with your full name, address and contact information. Thank you. ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

positive experience overall

  • James S.
  • Verified HomeBuyer
  • August 01, 2020
  • Bluffton, SC

landscaping disappointing, drainage issues yet to be resolved

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Excited and Pleased with Our New House

  • Glen T.
  • Verified HomeBuyer
  • July 30, 2020
  • Georgetown, TX

Be involved with the process. Take advantage of offers as well as advice from the Pulte representatives. Be imaginative and have fun. Meet your neighbors. Get involved. It is the Sun City way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A beautiful home at Del Webb Rancho Mirage

  • Jen W.
  • Verified HomeBuyer
  • July 30, 2020
  • Rancho Mirage, CA

Pulte Homes has built a beautiful and well-built home with many nice functional features for us. Very Highly recommended !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Love the layout, and everything about it.

  • Becky S.
  • Verified HomeBuyer
  • July 30, 2020
  • Griffin, GA

Love the layout, and everything about it. David, the builder, was very responsive to come & fix any problem I had. Love the community. The people are very friendly, kind, & helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very good quality home.

  • Robert P.
  • Verified HomeBuyer
  • July 30, 2020
  • Estero, FL

Very good quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

we’re happy

  • Michael F.
  • Verified HomeBuyer
  • July 29, 2020
  • Frisco, TX

we wish we knew about this retirement community 10 years ago !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5