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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Del Webb - Recommend a home inspection be done during or after construction

  • Henry B.
  • Verified HomeBuyer
  • May 28, 2020
  • FLORENCE, AZ

Recommend a home inspection be done during or after construction

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Living my Dream new Home

  • Ann R.
  • Verified HomeBuyer
  • May 28, 2020
  • Myrtle Beach, SC

My house seems to be solidly built. Doors fit properly, windows work properly and I love the layout and details.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience, great product! Just what we wanted.

  • Christopher Y.
  • Verified HomeBuyer
  • May 28, 2020
  • SAN ANTONIO, TX

We were not keen on a new build for our home purchase, but the sales team worked very well with us to discuss all our options. Once we put it all down on paper the decision became obvious for us. And the process was amazing, we got just the tight house on the perfect lot, finished to our wishes. Could not be happier about our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sun City Peachtree, GA

  • Richard D.
  • Verified HomeBuyer
  • May 28, 2020
  • Griffin, GA

Sales experience was superb. The on site Pulte manager for our home was awesome. Response to in house issues was great. Response to dead bushes noted at inspection very poor. Lawn damage immediately after closing from mowing crew very poor. Sliding berm fix very poor.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

No follow-up

  • Peter R.
  • Verified HomeBuyer
  • May 27, 2020
  • Buckeye, AZ

We move in March 25th. Understand the virus but we have been linking with MANY issues that could have been resolved without coming inside. Issues are from not lights, missing kitchen shelves, Magyar ari conditions issues, quality issues all over...... very disappointed.

Del Webb responded:
We are so sorry you are disappointed in your experience working with us and are experiencing issues with your new home. We would like to assist and work with you to make things right. In order to do so, please email customersupport@pultegroup.com with some additional information. Thank you for taking the time to leave a review. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Dissapointed with the home quality. This homw does not represent the Pulte builder I am familier with in Northern Virginia

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Summerville, SC

Pay close attention to the build process as items are missed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Quality

  • David S.
  • Verified HomeBuyer
  • May 27, 2020
  • Plainfield, IN

Poor quality and workmanship along with cheap materials

Del Webb responded:
We hate hearing that the quality of your home does not meet our normal standards. We would like to learn more so we can assist and would appreciate if you could please email customersupport@pultegroup.com with some additional details so our team can be in touch. Thank you for leaving a review. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Del Webb Home Experience

  • Hon C.
  • Verified HomeBuyer
  • May 27, 2020
  • Ladera Ranch, CA

The quality of the home does not compare with the previous home that we've had by another builder. The sales and after sales support was not customer oriented. With that said, we bought the home for the area, community, neighborhood and friendliness of the residents, but will not buy again or recommend a Del Webb home to anyone.

Del Webb responded:
We are disappointed that your new home does not meet your expectations. If there is anything we can assist with or if you would like to provide any additional feedback, please feel free to email customersupport@pultegroup.com and our team would be happy to be in touch. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Del Webb - Professionals that meet the goals they set at contract.

  • Elizabeth B.
  • Verified HomeBuyer
  • May 27, 2020
  • Bluffton, SC

Professionals that meet the goals they set at contract. A pleasure to have worked with all of these people right down to the closing table.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Douglas K.
  • Verified HomeBuyer
  • May 27, 2020
  • Fishers, IN

We love our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful caring and responsive

  • Nicole B.
  • Verified HomeBuyer
  • May 27, 2020
  • SAN ANTONIO, TX

It didn’t always go perfect but that is life, when I wanted to make changes it was done without difficulties. When I noted something was missing or not what I ordered they remedied it right away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Abbyville

  • Tanya B.
  • Verified HomeBuyer
  • May 27, 2020
  • Georgetown, TX

I love our home but it has some minor issues and I have sent a text to our person who is supposed to respond its been almost 1.5 weeks and still no response.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

For the price of the home some of the workmanship not very well done..

  • Robert W.
  • Verified HomeBuyer
  • May 27, 2020
  • Spring Hill, TN

Paint washes off when wiped .. cheap cheap.. also some spots sloppy...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent Experience @ Del Webb

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Florham Park, NJ

Everyone I dealt with made the process very easy......from the sales associate, designer center associate, construction manager, warranty manager! Very professional & courteous.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

nice but could have been better

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Myrtle Beach, SC

Great location with close proximity to beach and necessities. Friendly neighbors and nice amenities. Home has nice open concept and favorable features included huge MBR and bath, screened in lanai, convenient kitchen with huge pantry. My main disappointments has been with the interior and exterior paint quality. Paint has peeled in my garage and the exterior hardie boards show some bleed through in spots. All this could have been avoided if the builder would have spent a few extra dollars and PRIMED and added an extra coat of paint. I also have issue with the landscaping. They planted nice ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pleased with the process

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Mesquite, NV

We are very pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - if you deal with the right people from the company, all goes

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Estero, FL

if you deal with the right people from the company, all goes well. Check with residents and friends also who may be familiar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

House Is Great But Adjacent Common Areas Are Neglected

  • Robert H.
  • Verified HomeBuyer
  • May 27, 2020
  • Richmond, TX

I paid a high premium price for my lot, which not only backs up to a lake, but is also adjacent to a large common area that is to remain vacant. My property only extends 12 feet behind my house, so there is about 60 feet of common area behind my property to the lake. The Del Webb HOA is supposed to install sprinklers and maintain grass in the common areas, but these areas have been neglected as overgrown weed patches instead! The HOA only mows the weeds once a week.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 1

Southern Springs

  • Philip M.
  • Verified HomeBuyer
  • May 27, 2020
  • Spring Hill, TN

Our construction Mgr was very helpful. There are many points to cover and he did a great job but realistically some things you will not find until you live in the house. They have been great about a response to correct if fix problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - I love my new home

  • John P.
  • Verified HomeBuyer
  • May 27, 2020
  • Summerville, SC

I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Marty D.
  • Verified HomeBuyer
  • May 27, 2020
  • Hoschton, GA

Contractor was awesome!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not Happy With Quality of Home

  • Robert C.
  • Verified HomeBuyer
  • May 27, 2020
  • Buckeye, AZ

We were forced to close on a new home that had multiple issues - we asked to delay the closing until items were resolved and were told no unless we were willing to pay the daily fine for not closing. So, I have cabinets that are scratched, drawers that don't close properly, etc., interior doors that were not painted properly, medicine cabinet was forced into the opening which cracked the metal due to forcing into position and the problems with the roof are too many to list here along with pages of other issues. It's a disappointment to move into a new home with so many issues. The response ...

Del Webb responded:
We are so sorry to hear that you have unresolved issues with your home and are not receiving an appropriate response. We would like to work with you to make sure these concerns are addressed and would appreciate if you could email customersupport@pultegroup.com so leadership team can be in touch. Thank you. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Happily pleased

  • Kathy M.
  • Verified HomeBuyer
  • May 27, 2020
  • Wake Forest, NC

We were very pleased with the sales and design staff who were very attentive to our needs. I had submitted a review of our builder who met our expectations and beyond. Our only disappointment has been the lawn. We have had at least 20 bad squares and some low spots that retain the water when it rains and killing the grass. We are awaiting this to be addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleased

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Myrtle Beach, SC

Take advantage of on site visits during the building process to see the development of your home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great community

  • Fern R.
  • Verified HomeBuyer
  • May 27, 2020
  • Land O' Lakes, FL

Process was easy from sales with Dustin through build with field manger Brice. Always had guidance and questions were answered quickly. Love my new home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5