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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9626 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9626 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Love Del Webb

  • Shirley D.
  • Verified HomeBuyer
  • May 28, 2020
  • Ladera Ranch, CA

We moved to one of the Del Webb homes because we wanted to downsize. We sold our old home and with only about 30 days until we had to move out, we thought we would have to rent interim housing until we could close escrow on our Del Webb home. Betty in the Alma sales office assured me that we could close escrow in time to move straight to our new home. She was awesome along with all the other Del Webb people in the finance and escrow divisions. The escrow was seamless and quick. Betty and Gary, the construction superintendent, worked with me every step of the way to coordinate hookup of ...

Del Webb responded:
We are so happy to hear that our team made your experience smooth and positive. We love that you are enjoying your new community and we wish you many more years of happiness. ^Abby delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - House is nice.

  • Alan S.
  • Verified HomeBuyer
  • May 28, 2020
  • Rancho Mirage, CA

House is nice. Only negative is price of upgrades

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Great home buying/building experience!

  • James M.
  • Verified HomeBuyer
  • May 28, 2020
  • Richmond, TX

We had a great experience building and buying our new home. From start to finish, the process was simple and hassle-free. We would highly recommend this community/builder to our friends and family!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Close but not quite there.

  • Steven B.
  • Verified HomeBuyer
  • May 28, 2020
  • SAN ANTONIO, TX

Lacking in attention to details like trim work, light fixtures. Once notified, very good at fixing the problems.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Love my Home!

  • Debra W.
  • Verified HomeBuyer
  • May 28, 2020
  • Summerville, SC

The layout is exactly what I needed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Recommend a home inspection be done during or after construction

  • Henry B.
  • Verified HomeBuyer
  • May 28, 2020
  • FLORENCE, AZ

Recommend a home inspection be done during or after construction

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Living my Dream new Home

  • Ann R.
  • Verified HomeBuyer
  • May 28, 2020
  • Myrtle Beach, SC

My house seems to be solidly built. Doors fit properly, windows work properly and I love the layout and details.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience, great product! Just what we wanted.

  • Christopher Y.
  • Verified HomeBuyer
  • May 28, 2020
  • SAN ANTONIO, TX

We were not keen on a new build for our home purchase, but the sales team worked very well with us to discuss all our options. Once we put it all down on paper the decision became obvious for us. And the process was amazing, we got just the tight house on the perfect lot, finished to our wishes. Could not be happier about our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sun City Peachtree, GA

  • Richard D.
  • Verified HomeBuyer
  • May 28, 2020
  • Griffin, GA

Sales experience was superb. The on site Pulte manager for our home was awesome. Response to in house issues was great. Response to dead bushes noted at inspection very poor. Lawn damage immediately after closing from mowing crew very poor. Sliding berm fix very poor.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

No follow-up

  • Peter R.
  • Verified HomeBuyer
  • May 27, 2020
  • Buckeye, AZ

We move in March 25th. Understand the virus but we have been linking with MANY issues that could have been resolved without coming inside. Issues are from not lights, missing kitchen shelves, Magyar ari conditions issues, quality issues all over...... very disappointed.

Del Webb responded:
We are so sorry you are disappointed in your experience working with us and are experiencing issues with your new home. We would like to assist and work with you to make things right. In order to do so, please email customersupport@pultegroup.com with some additional information. Thank you for taking the time to leave a review. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Dissapointed with the home quality. This homw does not represent the Pulte builder I am familier with in Northern Virginia

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Summerville, SC

Pay close attention to the build process as items are missed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Quality

  • David S.
  • Verified HomeBuyer
  • May 27, 2020
  • Plainfield, IN

Poor quality and workmanship along with cheap materials

Del Webb responded:
We hate hearing that the quality of your home does not meet our normal standards. We would like to learn more so we can assist and would appreciate if you could please email customersupport@pultegroup.com with some additional details so our team can be in touch. Thank you for leaving a review. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Del Webb Home Experience

  • Hon C.
  • Verified HomeBuyer
  • May 27, 2020
  • Ladera Ranch, CA

The quality of the home does not compare with the previous home that we've had by another builder. The sales and after sales support was not customer oriented. With that said, we bought the home for the area, community, neighborhood and friendliness of the residents, but will not buy again or recommend a Del Webb home to anyone.

Del Webb responded:
We are disappointed that your new home does not meet your expectations. If there is anything we can assist with or if you would like to provide any additional feedback, please feel free to email customersupport@pultegroup.com and our team would be happy to be in touch. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Del Webb - Professionals that meet the goals they set at contract.

  • Elizabeth B.
  • Verified HomeBuyer
  • May 27, 2020
  • Bluffton, SC

Professionals that meet the goals they set at contract. A pleasure to have worked with all of these people right down to the closing table.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Douglas K.
  • Verified HomeBuyer
  • May 27, 2020
  • Fishers, IN

We love our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful caring and responsive

  • Nicole B.
  • Verified HomeBuyer
  • May 27, 2020
  • SAN ANTONIO, TX

It didn’t always go perfect but that is life, when I wanted to make changes it was done without difficulties. When I noted something was missing or not what I ordered they remedied it right away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Abbyville

  • Tanya B.
  • Verified HomeBuyer
  • May 27, 2020
  • Georgetown, TX

I love our home but it has some minor issues and I have sent a text to our person who is supposed to respond its been almost 1.5 weeks and still no response.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

For the price of the home some of the workmanship not very well done..

  • Robert W.
  • Verified HomeBuyer
  • May 27, 2020
  • Spring Hill, TN

Paint washes off when wiped .. cheap cheap.. also some spots sloppy...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent Experience @ Del Webb

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Florham Park, NJ

Everyone I dealt with made the process very easy......from the sales associate, designer center associate, construction manager, warranty manager! Very professional & courteous.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

nice but could have been better

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Myrtle Beach, SC

Great location with close proximity to beach and necessities. Friendly neighbors and nice amenities. Home has nice open concept and favorable features included huge MBR and bath, screened in lanai, convenient kitchen with huge pantry. My main disappointments has been with the interior and exterior paint quality. Paint has peeled in my garage and the exterior hardie boards show some bleed through in spots. All this could have been avoided if the builder would have spent a few extra dollars and PRIMED and added an extra coat of paint. I also have issue with the landscaping. They planted nice ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pleased with the process

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Mesquite, NV

We are very pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - if you deal with the right people from the company, all goes

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Estero, FL

if you deal with the right people from the company, all goes well. Check with residents and friends also who may be familiar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

House Is Great But Adjacent Common Areas Are Neglected

  • Robert H.
  • Verified HomeBuyer
  • May 27, 2020
  • Richmond, TX

I paid a high premium price for my lot, which not only backs up to a lake, but is also adjacent to a large common area that is to remain vacant. My property only extends 12 feet behind my house, so there is about 60 feet of common area behind my property to the lake. The Del Webb HOA is supposed to install sprinklers and maintain grass in the common areas, but these areas have been neglected as overgrown weed patches instead! The HOA only mows the weeds once a week.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 1

Southern Springs

  • Philip M.
  • Verified HomeBuyer
  • May 27, 2020
  • Spring Hill, TN

Our construction Mgr was very helpful. There are many points to cover and he did a great job but realistically some things you will not find until you live in the house. They have been great about a response to correct if fix problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - I love my new home

  • John P.
  • Verified HomeBuyer
  • May 27, 2020
  • Summerville, SC

I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5