Del Webb Reviews

Overall marks are high. Warranty issues such as shower tile, leaky sliders and sticking stove knob will be taken care of. Paint splatters everywhere.

Sales person was professional, knowledgeable and responsive, and has great interpersonal skill skills.

Site Manager, Mike, took us around homes under construction to demonstrate some of the quality practices Pulte uses to build homes. Was very impressed with what we saw. Been in our home now almost 2 months and we are very happy with the quality and features included. Have built homes before and many of these items were upgrades with other builders. Our Sales Rep, Bobbie was also incredible to work with. She went above and beyond to make this happen for us. We are so grateful to her.

The home was built well but cleanup inside was sloppy. Paint spatter on floors, doors & walls not properly painted, grout left on tiles, scratches on glass & bathroom fixtures, missing tabs on cabinet doors and drawers. You really need to look closely at floors, walls and ceiling, checkout cabinetry & window surfaces.

Gary who was Del Web's field person who was responsible for doing the punch list items that needed to be completed to the buyers satisfaction was great, he went beyond his duties on making sure we were happy. Dealing with home buyers can be hard but Gary was very professional in all his business dealings. Thank you Gary, also Dave who was Del Webs' sales person was honest and straight forward on giving us the correct answers with all of our questions. Since we move in it seems we are on a vacation everyday.

JL and Eddie were extremely helpful.

Watch every detail and don't move-in until you are satisfied. I am still waiting for a light bulb in my front porch and many other things to be fixed or explained how to be set up.

Follow-up by warranty folks needs improvement. The folks who managed the construction were wonderful and did a great job.

The quality of my home is great! Just a few issues....Mainly it seems like Pulte’s attention to details is a little low. They build the homes with quality but seem to be on a production schedule. I was told it takes about 100 days to build my home way too fast..... how about adding 5-7 more days to the schedule?? This will give the workers time towards end to really look at the quality of craftsmanship..... fix the common issues that we all find.

Workmanship of builder was just okay, seemed like some work was done quickly not much time taken. Issues with flooring, time was not taken when painting, just seemed sloppy. Not sure if it was sub workers doing most of work.

The workmen ship and attention to detail is shockingly poor. Many many issues to many to list. Not happy. Would not recommend to anyone.

Our field supervisor was excellent but unfortunately he had to work with some contractors that were not focused quality people. I think Pulte tends to put more emphasis on getting the job done ASAP rather than allowing time to do a quality job. Everything is put on a schedule and each sub-contractor shows up on his date regardless if the prior contractor had not finished his work. This results in a nightmare for the supervisor as he then has to reschedule contractors to come back to finish work. Painters were horrible. Trim work was fair. Framing was good, Concrete work good, roofing and siding was good, plumbing good, insulation good, hanging of drywall good, finishing drywall poor, hanging of cabinets fair, flooring very good, garage doors good, electrical fair, cleanup prior to moving in horrible. ... More

Site manager and sales person are excellent and responsive

Painters need some final finish training.

I think that the models should show, in each room, the standard as well as the upgraded that are displayed. There should be a little more flexibility during the building process.

Good electricians - Lousy Painters. Decent Plumbers - Really poor Sod Installers

Del Webb delivered the home on time and kept all promises. A simple and efficient process.

Could not get build issues resolved prior to closing and once they had their money, call back issues take forever and don't seem to fix many of the problems. Not the same Pulte experience I had in Virginia.

Great experience overall. Good people. Really like the neighborhood.

Overall this purchase was a pleasant experience and we are satisfied with our new home. Only wish we had time to have picked a better lot

Beside a couple hiccups with the custom items we selected (which were corrected) the process was about as smooth as you would hope. And the home is beautiful.

All review's

This would be a five star rating except he home buying experience was marred by now a former employee and our home suffers from us making uninformed decisions with him. However, the company took action and he is no longer employed; everyone else is great..

Design studio was very helpful

All trim work excessive caulking droplets on base boards All door trims either not caulked around completely on trim Poor paint quality lots of spots where door shows bare wood or top of door no paint at all Grout cracking in guest bathroom tile surround All base boards cracking grout at base of tile floor and base boards Master bath water closet walls caulking in corners Of walls Master bath back splash at counter top cracking or poor workmanship Kitchen cabinets nail holes not filled and not stained Drawer under stove does not close on one side Oven hood fan/light controls sticking so can not turn off. Had to trip circuit breaker to stop fan. Repair man has been here twice Dryer making rubbing noise repair man Has been here twice now have loud growling noise Has ordered new parts. I would like new replacement unit Overall very disappointed in finishing workmanship This is my second Del Webb new home purchase so not completely satisfied with this purchase ... More