Del Webb Reviews

Since the Del Webb Community is not your traditional custom homes, I was not sure what to expect since the range of choices, etc. is less than usual. This is what makes them unique as they have a high to low range and you can still build a real quality home with higher upgrades to give you a great value for the price. I realized also that some extras and changes I would need to do on my own like upgrading of closet shelves, garage shelving and flooring, lights, etc. but that this could be easily facilitated with outside vendors. When we priced the home we put everything in it we wanted and then took out items we could live without. Our sales person Danielle was very helpful in guiding us through the whole process. Choosing and picking carpeting, tiles, flooring, etc. also went seamlessly by visiting the showroom. The follow up on all our needs and questions was expeditiously performed by Del Webb and its representatives. For a person that has built a custom home before, this process was a breeze and was really stress free. Work was done as promised and on time. We look forward to our time at our new home in a Del Webb Community. ... More

Overall a very positive experience purchasing our new house in Dell Webb.

The overall experience with buying my home in DelWebb was very good and I am happy to be able to live in this great community. I’m happy with the house construction and interior finishing. Except for all the painting on the woodwork and doors, it is very sloppy with lumps of paint and spots without any paint. I do get very aggravated every time I look at it.

It took over five months for our house to be completed. There was some delay starting the construction. At completion of the home it took us another 30 days to deal with all the defects. We're currently living in the home and it's acceptable now however we still find shortcuts and shoddy workmanship when we look closely. For example we just noticed the garage door opener is only half attachedin the front. They installed the support in the wrong spot so the opener bracket doesn't fully touch the wall. Yesterday we noticed the doorbell button seemed poorly positioned and found out there weren't any screws really holding it in and that the wires have been cut so short it's on the verge of shorting out.... We just had the tub guy here to buff out all the gouges in the tub from the construction workers... Issues like this continue to be a problem.... ... More

Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.

.Not always the craftsmanship and the finish was great

Disappointed in the quality of the build. They would rather re-do things 3 times badly than get it right the 1st time. We're in the home just over two months now and are still waiting to get things corrected due to Covid 19 issues and shear volume of other on-going construction. We did get the lot we wanted but at a very hefty premium. I guess time will tell if we made a good choice to move here.

Happy with Community Atmosphere

The quality of some of the workmanship was not acceptable. Paint left on carpet, wood floors, and cabinets. And stove top. Wood floor has wood missing in planks. Many cabinets not working properly or not lined up . Put in work order several weeks ago and haven’t heard anything.

We have continually had issues with water in our owners suite closet in a Blue Rock home. First it was the no hot water. Second, water in the closet - still have a dehumidifier in my closet. We moved in April 21st. Thirdly toilet stopped up. Fourth rocks everywhere in the yard along with plastic bottles, wood, or whatever construction workers used was left in our yard and is still there. Of these issues, we have received a new water heater, Toilet makes weird noise when flushing and water in the closet coming from somewhere????? Rocks in the yard and wood and other objects in the yard is an issue as well. I would not refer anyone to purchase one of your homes because it appears workmanship is NOT the best. ... More

Too many rude workers making un necessary noise, music blasting. Pulte does little. Issues not addressed yet, will see if they do on 6/24/20. Closed on 4/30/20.

This is my 4th new home. The people that I have dealt with have been tremendous. Knowledgeable and helpful. This is a great home, design, quality, and overall comfort for our family.

Options are way overpriced compared to after market choices

Property was completed on schedule and we were provided regular photo updates since we could not visit due to the virus issue. Sales agent and builder's rep were extremely helpful and very responsive to questions. Highly recommend.

Quality controls and Scheduled Inspections insure a consistent Home Build every step of the way!

Given the unprecedented and stressful times we as a nation are experiencing in general, we found the staff at Fairview to be extremely helpful and ready to please. We were offered the opportunity to name our closing date to a time when we were most comfortable and in any manner we chose. Our home is well built and everyone we have met has welcomed us into the community.

Jordan was an excellent communicator. Everything was well made and delivered on time!!!

While all the other homes in my neighborhood have decks that do not face other, mine and my neighbors do. So there is no privacy for either of us while using the deck area. My neighbor mentioned this to the builder as my home was being built. He tells me that he was told that is just the way it is. My floor plan is a reverse of my neighbors. Had my home been built with the same floor plan orientation as my neighbor this would not be an issue. The only saving grace from this, is my neighbor and I try to respect each others privacy when using our decks. But we should not have to do that had the builder plotted the floor plan correctly. ... More

Attention to details very disappointing. The field manager has tried to help and keeps telling us he understands and is going to "fix" all the concerns. We will see how that goes. So far he has helped on most items. Coments like "we know we have a problem with that" don't give us much comfort.

The home is engineered well. The A/C hardly ever runs, even when it's 90F outside. The person who helped us make our selections at the design center understood our desires for the appearance of the interior, and was very professional. Our salesperson was very professional. The closing process was quick, and easy. The only post move in issues that we are working through are cosmetic. Communication about, and timely resolution of our issues could be better.

Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T"

Great idea, great neighbors, interesting activities (when they open), but the home? Watch out! Pulte is NOT a custom builder and they go out of their way to make you understand that AFTER you've purchased your home (read: NO changes!). This was the 3rd home we've built and by far the worst quality, and highest price, of any we have lived in. It appears there is a total lack of "workmanship" from all the subcontractors and a mandate to use the cheapest materials possible with no consideration of common sense. Buy on the south side (existing homes) if possible. If you build, be aware of the higher taxes in Jasper county and the lack of attention to your needs by the builder. In any case, download and read the SCHH bylaws, rules, and fines. Be educated! ... More

The sales staff and initial builder support following purchase were excellent. We are also extremely pleased with cabinetry, flooring and carpentry. Minor issues with interior paint, especially small areas of repair, which were poorly done. Landscaping issues have been especially difficult to resolve. It appears COVID has warranty service backlogged, delaying responsiveness to some issues

We liked our sales agent immensely. The purchase process was simple and went smoothly. We did not feel that the design center gave us enough options to get exactly the home we wanted. We ended up settling for items in the home that we are not truly happy with. Also every additional, non-included, item from the design center was tremendously overpriced compared to purchasing from regular outlets and contractors.

Workmanship on our home is awful. Attention to detail is lacking. Promises made to correct problems rarely kept. Not a satisfied owner.