Del Webb Reviews

The sales process was enjoyable. The salesperson was honest and knowledgeable. The design process was somewhat tedious but the consultant was a skilled designer, patient and helpful. Options and upgrades are limited and changes not allowed after selection. This is annoying but explained as necessary. We are very happy with the quality of the materials and workmanship. Some finishing have yet to be completed and timely attention to our issues has been spotty.

The homes are well constructed and displays that some pride and thought was put into the designs.

I was so impressed with my weekly update calls with Natalie and Jordan! They made doing this long distance easy! I love the quality of my new home.

Front door issues.

called many timers,Nick never responded.

Not one trade need their job correctly, had issues in all areas

We have a new home that due to the virus we can't be at right now. Can't wait to be able to move into. Have 1 issue to have taken care of in guest bath.

Finish work was contractor grade. Don't expect highest quality

Love the layout and construction quality. The finishing touches seem to have been done in haste - several fixes needed

Salesperson-mishandling of issues at closing and mishandling of issue with kitchen cabinet Building supervisor-he was responsive to issues during construction that he could control In general-poor quality workmanship and finish; poor value for a $200./sf home

We are very pleased if the quality and support we received from the team at Del Webb

We have not moved into the house yet. After taking possession we experienced a few problems with the house but they have been rectified. The one issue I have is I feel there should be more communication with Del Webb regarding HOA issues . We are constantly scrambling to find out how to address issues i.e. landscaping to name just one . Living 500 miles away makes it difficult .

I am enjoying my new house. The builder was very helpful and explained everything in detail

Project Manager Carl was extremely helpful, responsive and professional during the entire building process.

Our builder did a very nice job in the construction of our new home. Overall a good quality product. We are very satisfied with the end results.

After closing date was scheduled there were several days of bad weather. Much of the final completion details were delayed but my builder insured me that he would see that all would be completed shortly after closing. However, I have had many task yet to be completed and am having to go through warranty to get it done. Now the Covid-19 virus has delayed completion further.

Our home buying experience was excellent from our Sales agent to the Design Studio personal and our Field Manger! We would recommend a Del Webb home to anyone interested in having a new home built!

The workers were very efficient! Staff is helpful and always pleasant.

Preston is a dream to work with. He answers texts quickly, and problems are addressed quickly. We really appreciate that as new home owners.

The entire home buying experience was conducted with honesty and professionalism on the part of the Del Webb sales people to the individual that walks you through your finished home. Never once did anyone promise anything they could not deliver.

Great on-site managers Great people in sales office Closing was a snap Getting the loan took some work with required paperwork but it was good also

They buying process was great.

Disappointed in Kitchen aid cook top. Terrible. You can't see the controls. Tank less water heater is worthless. The amount you save on gas to heat the water, you waste water waiting to get hot water by a factor of ten. Get rid of them. give me back my water heater. A change order process/system is terrible. Too many hand offs between vendors. The stone vendor applying stone on fronts does terrible work. No education on key mechanic - Heating and Cooling systems. Someone should be in charge to sit with the home owner and be up to speed about all the stuff the homeowner needs to understand and hit the new home running. I don't see this as the day to day field mgr. He has enough to do and does it pretty well considering all his duties. ... More

We were so excited when we heard that Del Webb would be building in our community so we waited and were one of the first ones to purchase here. The building process was exciting as we met with our sales associate, and visited the design center, to make our choices and design our dream home. It was fun to be able to drive by during the off construction times to check on the progress of our home. Our project manager was awesome and kept us up-to-date on the activity as well as providing walk throughs during the build. If we had any concerns, he was always very prompt in responding. We moved in in late February and we couldn't be happier with our home. Thanks Del Webb! ... More

We selected Del Webb Dove Mountain for two primary reasons. 1. Very livable floor plans and 2. A beautifully designed community - modern and inviting.