Del Webb Reviews

The day we took possession we had the following issues: Broken windows Painting is so bad they are repainting the entire inside of our house Refrigerator has bee replaced (Ice Maker DOA) Air Conditioning has failed on two occasions (Leaks were found on the outside of the house) The quality of our home is just not what we expected and our dreams have been taken away with all the issues

Poorly made, finish work, care in workmanship and materials poor, Pulte cut every corner to deliver a marginal house at a high price. Will take time and money to redo house to bring house up to standard. Can not recommend this developer to a prospective buyer.

From the beginning, the quality of workmanship was horrible, price paid was too much, responsiveness to issues was and is poor, trustworhiness is very little.

paint comes off walls, 24 inch centers on some walls can not hang cabinets, if something is wrong no one fixes it during construction, it seems like the house has to go up as fast as it can and don't care about quality of home, don't prime walls before top coat, worst home I ever had

This group was the most disorganized group from Sales through Construction. Const Managers overworked and unable to stay on top of quality fit and finish Many Many mistakes made in the construction process that required repair or replacement which if I had not caught them they would have been covered up by drywall at buyers loss. Corporate mandates the use of low priced paper based trim and takes short cuts on Lock sets and wiring options so they can improve margin at the buyers expense. I bought a $350 home for $560 K . I found that by being present each and every day it allowed me to see all the errors and or short cuts ......... best bet for a buyer is to be onsite each and every day as this seems to be the best way to be sure the building process is as expected and done properly. Its now been almost one month and I still have not had a Thank You or are you Satisfied with your home from the division or corporate and yet they cleared a substantial margin but not Thanks for your business. ... More

Quality, workmanship and materials are poor. Issues are many and are not quickly resolved. When issues are worked quality of workmanship is also poor.

The field manager was inexperienced, his supervisor is incompetent and no one listened to us when we were telling them through the building process that things weren't going correctly. After closing we have been attempting to get the mistakes corrected and have only found one person interested in doing the right thing. If I had to build again with Pulte Homes I wouldn't do it and I wouldn't recommend anyone build with the group at Hill Country Retreat.

poor workmanship poor materials, lowest grade floor covering, over priced

Del Webb utilizes inexpensive finishes. Quality of build comparable to spec home. Home build time rushed. Communication horrible. Lack of follow through or don’t respond at all to questions regarding home - community. Upgrade charges inflated. Upgraded master shower and secondary bath shower, at almost same upgrade charge. Secondary bath half the size and half the material, did not get what we paid for. Shower head second bath not even mounted on tile surface, instead mounted to drywall. Selling quick sell homes discounted as much as $60K. This devalues overall dollars per sq foot for potential resale. ... More