Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9626 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
our construction supervisor was trustworthy and knowledgable about the home as it was being built. We had great trust with his knowledge and recommendations during the building process
- Anonymous
- Verified HomeBuyer
- April 09, 2020
- Land O' Lakes, FL
Trust your building supervisor. He or she is in charge of scheduling each contractor involved with your build. They are controlling those contractors to the best of their ability. They will resolve any issues you may have with the build. Have Faith in their knowledge they have been doing this for quite awhile.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Great home in a 55+ community!
- Anonymous
- Verified HomeBuyer
- April 09, 2020
- Lakewood Ranch, FL
Great home in a 55+ community!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Trim
- William B.
- Verified HomeBuyer
- April 09, 2020
- Georgetown, TX
Window sills not finished just chopped off, inside window frames not painted same as wall color, no knobs on bathroom cabinets, paint spatters everywhere including carpet, downspout ran 3’ across from corner to driveway, garage door not painted with 2 coats. Punch list was never completed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great Experience with this house, and some lessons learned,
- Donald F.
- Verified HomeBuyer
- April 09, 2020
- Griffin, GA
The build process was great and very much stuck to the schedule and even finished earlier then I expected. There were some quality issues, and I advise anybody buying a home to make sure they really take their time during the walk-through to look at everything!. I would also make sure everything is spelled out about what your upgrades are, there were things that weren't completely spelled out on the pintail build sheet. All this being said the house looks great, my overall experience was great and I look forward to many years living in this home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Hot water
- Michael H.
- Verified HomeBuyer
- April 08, 2020
- Spring Hill, TN
Hot water takes forever to come out of any of the faucets. And if you shut the water off and return a few later the process begins again. WHY
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Quality disappointment
- Berdell R.
- Verified HomeBuyer
- April 08, 2020
- Fort Mill, SC
Somewhat disappointed in the quality of materials and workmanship for the money we paid for the home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Winter Move-in
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Corcoran, MN
The driveways, grading, landscaping and exterior work are not completed yet due to the time of year that we have moved in. Therefore, we cannot give a final overall grade. Our experience thus far with Pulte and all the construction crews has been outstanding. We are pleased with our new home and the quality. As with any new construction, there have been some issues but the response has been above and beyond.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good Experience
- Harry H.
- Verified HomeBuyer
- April 08, 2020
- Frisco, TX
Good Experience overall. Quality of trees and plants bad in comparison of neighbors. One tree was dead and has not showed leaves. Construction Manager and initial sales person were exceptional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Overall marks are high.
- Kenneth B.
- Verified HomeBuyer
- April 08, 2020
- Land O' Lakes, FL
Overall marks are high. Warranty issues such as shower tile, leaky sliders and sticking stove knob will be taken care of. Paint splatters everywhere.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Del Webb - Sales person was professional, knowledgeable and responsive,
- Patricia R.
- Verified HomeBuyer
- April 08, 2020
- Fredericksburg, VA
Sales person was professional, knowledgeable and responsive, and has great interpersonal skill skills.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Recently Purchased a Spec House
- Richard S.
- Verified HomeBuyer
- April 08, 2020
- FLORENCE, AZ
Site Manager, Mike, took us around homes under construction to demonstrate some of the quality practices Pulte uses to build homes. Was very impressed with what we saw. Been in our home now almost 2 months and we are very happy with the quality and features included. Have built homes before and many of these items were upgrades with other builders. Our Sales Rep, Bobbie was also incredible to work with. She went above and beyond to make this happen for us. We are so grateful to her.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy with house but disappointed with inside cleanup
- Rebecca K.
- Verified HomeBuyer
- April 08, 2020
- SAN ANTONIO, TX
The home was built well but cleanup inside was sloppy. Paint spatter on floors, doors & walls not properly painted, grout left on tiles, scratches on glass & bathroom fixtures, missing tabs on cabinet doors and drawers. You really need to look closely at floors, walls and ceiling, checkout cabinetry & window surfaces.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
This was our fourth brand new home that we have purchase and it was a pleasure thru the whole process, we did take our time choosing which home we wanted. Del Web people was very patient until we decided. I would do it again.
- Charles P.
- Verified HomeBuyer
- April 08, 2020
- Ladera Ranch, CA
Gary who was Del Web's field person who was responsible for doing the punch list items that needed to be completed to the buyers satisfaction was great, he went beyond his duties on making sure we were happy. Dealing with home buyers can be hard but Gary was very professional in all his business dealings. Thank you Gary, also Dave who was Del Webs' sales person was honest and straight forward on giving us the correct answers with all of our questions. Since we move in it seems we are on a vacation everyday.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - JL and Eddie were extremely helpful.
- Joe V.
- Verified HomeBuyer
- April 08, 2020
- Georgetown, TX
JL and Eddie were extremely helpful.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
My disappointment in Pulte homes. I had high hopes for Pulte Homes, but found the workmanship poor communication poor and response to fixing issues bad.
- Jackie M.
- Verified HomeBuyer
- April 08, 2020
- Buckeye, AZ
Watch every detail and don't move-in until you are satisfied. I am still waiting for a light bulb in my front porch and many other things to be fixed or explained how to be set up.
Del Webb responded:
We are disheartened to hear that you aren't happy with the quality of your new home and are having a hard time getting in touch. We would like to learn more so we can assist and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - Follow-up by warranty folks needs improvement.
- Howard B.
- Verified HomeBuyer
- April 08, 2020
- Plainfield, IN
Follow-up by warranty folks needs improvement. The folks who managed the construction were wonderful and did a great job.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Loving my new home but..
- Victor C.
- Verified HomeBuyer
- April 08, 2020
- Myrtle Beach, SC
The quality of my home is great! Just a few issues....Mainly it seems like Pulte’s attention to details is a little low. They build the homes with quality but seem to be on a production schedule. I was told it takes about 100 days to build my home way too fast..... how about adding 5-7 more days to the schedule?? This will give the workers time towards end to really look at the quality of craftsmanship..... fix the common issues that we all find.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - Workmanship of builder was just okay, seemed like some work was
- Susan N.
- Verified HomeBuyer
- April 08, 2020
- Fredericksburg, VA
Workmanship of builder was just okay, seemed like some work was done quickly not much time taken. Issues with flooring, time was not taken when painting, just seemed sloppy. Not sure if it was sub workers doing most of work.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
So Disappointed
- Frank S.
- Verified HomeBuyer
- April 08, 2020
- Georgetown, TX
The workmen ship and attention to detail is shockingly poor. Many many issues to many to list. Not happy. Would not recommend to anyone.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
finish work
- Charles T.
- Verified HomeBuyer
- April 08, 2020
- Myrtle Beach, SC
Our field supervisor was excellent but unfortunately he had to work with some contractors that were not focused quality people. I think Pulte tends to put more emphasis on getting the job done ASAP rather than allowing time to do a quality job. Everything is put on a schedule and each sub-contractor shows up on his date regardless if the prior contractor had not finished his work. This results in a nightmare for the supervisor as he then has to reschedule contractors to come back to finish work. Painters were horrible. Trim work was fair. Framing was good, Concrete work good, roofing and ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Satisfied client
- Eric D.
- Verified HomeBuyer
- April 08, 2020
- Bluffton, SC
Site manager and sales person are excellent and responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Southern springs
- Jeffrey P.
- Verified HomeBuyer
- April 08, 2020
- Spring Hill, TN
Painters need some final finish training.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Del Webb - I think that the models should show, in each room, the standard
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Florham Park, NJ
I think that the models should show, in each room, the standard as well as the upgraded that are displayed. There should be a little more flexibility during the building process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Inconsistent Subs
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Richmond, TX
Good electricians - Lousy Painters. Decent Plumbers - Really poor Sod Installers
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
A happy home owner
- Larry O.
- Verified HomeBuyer
- April 08, 2020
- Ponte Vedra, FL
Del Webb delivered the home on time and kept all promises. A simple and efficient process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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