Del Webb Reviews

As much as I love my home I can see lots of issues that weren’t properly taken care of. Pulte’s fix for everything is caulk! If your able to visit your home site, do it. We can see that the quality of workmanship is lacking. Before moving in our home we addressed several items with our home build supervisor but he was lacking in getting things done properly. We did threaten to not go to closing and most items were “done” in a rush to get us to close. I will say that the warranty rep (James) is Pulte’s saving grace. He has been wonderful at getting things taken care of. I can not stress enough making sure that the site supervisor is on top of all the work done by the contractors that are working on your home. This is my second home with Pulte in the same Del Webb community and I can see the difference between my current home and my first and can see the lack of workmanship on my new one. ... More

Would highly recommend

The floor plans available are really nice. Even though most people choose the Magnolia or Tangerley, the exterior elevations and brick choices make the neighborhood varied. We had a decent experience during the build process where the majority of things were repaired when we or our inspector pointed out. but we are still waiting for a cabinet shelf to be repaired (promised it would be done two weeks after closing). They also built our garage door openings crooked and attempted to repair right before closing and they are still slightly crooked. The worst part of the build is the Sheetrock. Window openings vary by 1/2” from top to bottom and you can see the seams on most all ceilings. If you build HIRE YOUR OWN inspector. Do not trust they will find the problems before closing on their own. Our inspector found multiple issues with the HVAC and wood floor installation and they were repaired before closing. Their inspector did not find these problems. Warranty service after move in is very responsive. As with any new home the upgrades are expensive. The Pulte design center is really nice and the designers were extremely helpful. The home seems to be very efficient. It maintains the temperature without constantly running the HVAC system. There will be issues with any home build and overall we are pretty happy with our new home and the neighborhood. I would highly recommend this neighborhood and the homes. You just need to watch and point out problems during the process. ... More

Great job on the build. It’s an awesome community. Very happy.

Quality of workmanship in various trades that Pulte Homes is using is severely lacking, not only in my new home but seems to be consistent with many neighbors I have spoken to. Hard to notice every little thing or detail on final walk through. Even after some of the corrections are made, they are still deficient in quality work. Either Pulte is hiring subcontractors that do not have extensive home building trade experience or their subcontractors are not utilizing experienced people that take pride in their work. They seem to just rush through a project so they can go on to the next project. Very disappointing. ... More

Most home buyers end up doing the quality control function for new homes with many and varied issues. Poor paint, caulking, tiling are common as are more serious issues with roofing, missing insulation, granite quality, HVAC balancing, noisy vents when the wind blows 10mph, etc.etc The builder claims to minimize the “cookie cutter” look but bends the rules on occasion when it means a sale and does not take advantage of opportunities to add variety through house or paver colors, landscaping, and other exterior options. Interior options are very limited and base level of flooring, cabinets, appliances are among the lowest level and quality available. Expect to pay significant amounts beyond the base price to get even average (big box) quality upgrades as well as very high lot premiums. Sales and marketing are the strengths, construction management understaffed and inadequate to manage subcontractors and level of homes under construction. ... More

Communication was poor throughout construction process until very end. Updates inconsistent and issues were not handled timely when brought to Pulte’s attention resulting in continuous repairs for few months post close. Certain trades were careless and lacked detail without accountability. Lot and surrounding area trash was extraordinary with no regard for owner’s expressed concern. Good effort was made by Pulte and some vendors post-closing to correct outstanding issues (but not painter which did a less than mediocre job) but most should have been addressed during construction which would have significantly reduced time to coordinate repairs on behalf of everyone and homeowner’s frustration. ... More

Design is good. Accessory systems very thought out, real value. Lot size on the small side. Workmanship not very good.

We love our new home. Our construction supervisor was responsive and professional. The sales staff was helpful with every question, and patient through the build process.

Elaine, our salesperson was awesome. Our project manager for the construction, Mike was very helpful and took care of concerns promptly. Love our new home!

After a nightmare with closing we still have paint on the carpet. Holes in kitchen cabinets. Paint coming off outside trim. Loose window screams. Stain on walls. Very disappointed and feel as if I wasted my money. Would never buy from Pulte or in a community with them as a builder.

My son and I looked for two years at older and newer homes. We decided on a new home with a listing of the values and home plan to fit our style of living. We are loving the plan we chose because of the quality, workmanship, and price. The design center experience was fun and choices were many. We were fortunate our former home sold quickly because we were able to stay in a friend's condo in Palm Desert and visit our home and see it being built. We have moved in and things that needed attention were quickly taken care of by a professional staff of people.

Frame materials are 2nd or 3rd rate. Finish subs lack attention to details. Houses and surfaces not properly protected during construction. Home construction and finished detail selection process too fast. Community and club options great.

So far so good,our move-in has gone very well and any small issues have been taken care of promptly

Been in home for 2 months, finding little things that sub-contractors shortcut, covered over or ignored. Believe they took advantage of new to the business construction manager. Fortunately so far, I have been able to fix or repair items w/o much, if any, cost.

Most responsive warranty service I have ever experienced.

Love our new home

We are disappointed with some of the quality and work done

We were amazed at how fast the home went up and was completed.

Waiting on issues to be addressed after 2 months

The process is taking much longer than i thought it would. The 5 hour drive between homes is hard on me so i have limited visiting the construction progress. Still waiting for fence and fireplace installation to be completed.

The drain located at the back of the house is always clogged after raining, and water is always puddling. We advised HOA again and were told that it is a Pulte construction issue. We just want the issue resolved.

Sales representative attentive, helpful, and not pushy. Impressed with some things in the build quality that they need to do a better job marketing, unimpressed with other things not aware of in the build. Need to make some adjustments for 55+ buyers ; like the filters for the furnace, not elderly friendly in a nine foot ceiling. Should older people be on a 9ft ladder changing the filter every month? No standard grab bars in showers and then not installed to meet Amer. Disability Act standards. Pulte Mortgage company a vey negative experience. Pulte needs to stay with building quality homes and not spread themselves so thin, with mortgage arm and insurance arm. Those experiences were very negative and sought mortgage elsewhere. ... More

We purchase our home in November and so far have been satisfied with the experience. Our Project Manager was responsive and took good care of us during the construction period. We had a long punch list of items requiring attention and they have been taken care of fairly expeditiously. On the other hand some of their policies are inflexible. They will not install dimmer switches on lights and leave all that to the homeowner. Same with ceiling fans. These are the little things that would improve the buying experience.

Resort Living at it's Best! Making new friends every day and enjoying the incredible amenity center.