Del Webb Reviews

Overall experience was very positive and would recommend if you’re looking to build. Dates were outlined from beginning that highlighted key dates throughout the process and all the way though closing. These dates were almost exactly as outlined/promised that provided and allowed for us to have clear expectations during the process. Also foreman provided updates, pictures and progress every Friday that also provided great insight. Very pleased with quality, communication and overall process. We’ve built several house over the years and this was by far the easiest and most accommodating one we’ve ever experienced! I wouldn’t hesitate to ever go through this same process with Del Webb again although we aren’t moving! Salesman, interior designer and job foreman were all excellent resources and Bert helpful and knowledgeable! ... More

Cabinet quality lacking. Flooring options too expensive. Go builder base flooring and use outside contractor. Cleaning and prep for closing are dismal. Unfortunately squeaking wheel doesn’t always get service

I was not present for the building of my home, but Del Webb met my need to monitor progress on construction with a virtual meeting and by meeting with my representatives in my absence. When glitches did arise, I found the help of my sales counselor and, later, my field supervisor invaluable. Post move-in, they have been very responsive to my requests.

House is great. Upgrades are overpriced

Best house builder out of 4 others in Az

The sales part of the process was excellent. They worked with us and answered all of our questions that we knew to ask. I am disappointed with the workmanship for the price we paid. Also disappointed with the quality of fixtures particularly the plumbing fixtures. After the 1st walk thru, we found several things that should have been addressed and fixed at that time because they were wrong. It took several calls to have these corrected and they weren’t taken care of until the week before the final walk thru. If these things had been addressed at the time they were discovered, there would have been less of having to do a total redo. We have had several issues with things not working properly. Response to the issues is good. But when scheduling repairs, the time frame is not always good. We are still having garage opener issues after a month and a half. We also were not told about several things in the building and closing process that came as a surprise to us. One of the issues was a huge charge for hoa at closing that was not the dues. I would suggest a different standard paint color for inside. The color now being used gives the homes a very cold uninviting feeling. At design time we were very limited in exterior choices because we were told neighbors had those colors. That is fine except houses behind us have the exact same stones and very similar colors as their neighbors. I do want to say that Zac, Brandon and KrisAnn have been very helpful in trying to solve our issues. Even though the building and moving in process was not the best, we are really enjoying the neighborhood and neighbors. ... More

It's enjoyable tailoring your new home to your personal preferences given the multiple choices.

The model homes of course have all the upgrades to make you want it more, but the reality is you will make great decisions with Del Webb no matter if you choose carpet , tile or hard woods. The craftsmanship is impeccable.Top Quality materials used throughout the home. Every aspect of Energy Efficiency is incorporated into each Del Webb home.

We are please with our new home and the pace at which more homes are being built.

Finish out was pretty good. Some options were significantly overpriced, others were reasonable. With studs 24" on center with no plywood on exterior (stucco goes on top of tyvek) a little concerned with how sturdy it is built. Seems to be pretty well insulated. Lack of natural gas in the community is a big draw back - every thing is electric.

From the time we selected the model home best suited to our needs through the building process and final inspections we found all of the Del Webb representatives to be responsive, caring, and with excellent attention to detail

Professional, trustworthy and excellent customer service.

Great. Service without micro management.

Had good experience with sales and builder. Did not have good experience when picking out interior Design.

Make sure floor's are properly cleaned. Garage floor is cleaned.

Only two units of the 400+ have no overhang above front door! Snow piles against the front door and when open falls onto the wood floor! Deliveries get soaked in the rain! If we were told that we would have this elevation, we would not have purchased this unit. Also No internet or TV for 6 weeks now! Cable was never pulled in the street!

This was our first house building experience and we think it went well.

Pulte personnel have been great in answering questions, providing paperwork and getting issues answered.

There have been some issues with “ Subs”( plumbing) & minor quality issues. However, overall the process was generally seamless.

We really like the results of the house. Our project manager (Nick Swanson) is great. Build quality met our expectation. A couple areas that could be improved. The final signing and title process was very poorly handled. Also the design process was difficult and the tools available to visualize options were basically non existent, We had to go to other sites to see cabinets and countertops together. Last is that it seemed like there was no consistency between the cost of upgrades. Some seemed reasonable and some were outrageously expensive.

Based on my experience and talking with other home owners it seems that things would be better if everyone slowed down a bit and did things right the first time. It shouldn’t take multiple redo’s to finally get things right.

Make sure you really check drywall, painters painted floor so check for that, numerous scratches and chips in floor, upgraded carpeting is not good.

Our experience thus far was very good. Home completed on time and in good order. Site supervisor Nick was exceptionally responsive. Quality of home look really good. Time will tell. Will review again after a year has passed.

The entire process of designing and building my new home was fantastic.

Good quality and value